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Claim Administrator Jobs (NOW HIRING)

Cascade Drilling, LP

MI

Reviews and reconciles weekly self-funded claim payments and requests benefit-related invoice ... Responds to claim administrator requests and helps employees and managers understand leave-related ...

O'Reilly Auto Parts

$17.25 - $23.50/hr

Notify claim administrator and field management as directed via reporting protocol. Contact made with injured worker date of injury. Proficiency in the processing and accuracy of all claim ...

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How much do claim administrator jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for claim administrator in the United States is $26.63, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $29.81 per hour, depending on experience, location, and employer.

What are some common challenges Claim Administrators face when managing multiple claims simultaneously?

Claim Administrators often handle a high volume of claims at once, requiring strong organizational skills to track deadlines, documentation, and follow-ups. Balancing accuracy with efficiency can be challenging, especially when dealing with complex cases or incomplete information from clients. Effective communication with claimants, insurers, and other departments is key to resolving issues quickly and ensuring timely claim processing. Staying up-to-date with policy changes and regulatory requirements is also crucial to avoid errors and maintain compliance.

How to become a claims administrator?

To become a claims administrator, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a bachelor's degree in fields like business, insurance, or related areas. Relevant skills include attention to detail, communication, and knowledge of insurance policies and claims processing software; obtaining industry certifications such as the Certified Claims Professional (CCP) can enhance job prospects.

Which claim adjusters make the most money?

Senior claim adjusters, especially those with specialized expertise in complex or high-value claims, tend to earn the highest salaries in the field. Adjusters working for large insurance companies or in specialized areas such as catastrophe or commercial claims often have higher compensation, especially with relevant certifications like the Chartered Property Casualty Underwriter (CPCU).

What is the role of a claims administrator?

A claims administrator manages and processes insurance claims by reviewing documentation, verifying coverage, and ensuring timely resolution. They often use claims management software and need strong organizational and communication skills to coordinate with clients, adjusters, and providers.

What are the key skills and qualifications needed to thrive as a Claim Administrator, and why are they important?

To thrive as a Claim Administrator, you need strong attention to detail, organizational skills, and a solid understanding of insurance policies and claim processes, often supported by a relevant associate degree or experience in insurance. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, problem-solving abilities, and customer service skills help you effectively manage claimant expectations and resolve issues. These skills ensure efficient and accurate claims processing, regulatory compliance, and high customer satisfaction.

What does a claim administrator do?

A claim administrator manages insurance claims by reviewing documentation, verifying coverage, and processing claims efficiently. They often use claims management software and need strong organizational and communication skills to ensure accurate and timely resolution of claims.

What is the difference between Claim Administrator vs Claims Adjuster?

AspectClaim AdministratorClaims Adjuster
CredentialsTypically requires insurance or claims processing certificationsOften requires similar certifications, sometimes with additional licensing
Work EnvironmentOffice-based, handling administrative tasks and claims processingField or office-based, investigating and evaluating claims
Employer & IndustryInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentUnderstanding administrative roles in claims processingEvaluating claims adjustment responsibilities and skills

Claim Administrators focus on managing and processing insurance claims from an administrative perspective, ensuring proper documentation and compliance. Claims Adjusters investigate and evaluate claims, often in the field, to determine coverage and settlement amounts. While both roles require insurance knowledge and certifications, Claim Administrators handle the administrative workflow, whereas Claims Adjusters perform on-site investigations and assessments.

More about Claim Administrator jobs
What cities are hiring for Claim Administrator jobs? Cities with the most Claim Administrator job openings:
What states have the most Claim Administrator jobs? States with the most job openings for Claim Administrator jobs include:
What are popular job titles related to Claim Administrator jobs? For Claim Administrator jobs, the most frequently searched job titles are:
Claim Administrator jobs near you
Infographic showing various Claim Administrator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $55,393 per year, or $26.6 per hour.
Benefits & Leave Administrator

Benefits & Leave Administrator

Cascade Drilling, LP

Weatherford, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Come join an amazing team of close to 900 employees dedicated to providing Excellence on Every Level!

The Benefits & Leave Administrator supports Cascade employees by administering benefit programs and multi-state leaves of absence with care, accuracy, and consistency. This role maintains reliable benefit and HRIS records, partners with vendors and internal teams, supports compliance processes, and helps ensure employees receive clear, timely guidance throughout key benefit and leave events.

Essential Functions

Benefits Administration:

Supports benefit plan administration in alignment with HIPAA, ERISA, ACA, COBRA, and related federal, state, and local requirements.

Administers benefit programs across the employee lifecycle, including enrollments, life events, coverage changes, dependent verification, and employee questions.

Supports retirement program administration, including enrollments, changes, inquiries, reporting, and annual 401(k) audit support.

Provides clear, accurate, timely, and compassionate guidance to employees on benefit options, HRIS navigation, plan documents, SPDs, and vendor sites or resources.

Validates and maintains benefit election data, including elections, dependents, beneficiaries, COBRA events, HSA elections, payroll deductions, and records, ensuring accuracy, completeness, and timely processing.

Research, resolve, document, and escalate enrollment, eligibility, deduction, payroll, system, and vendor file issues, including related trends or risks.

Partners with vendors, brokers, carriers, Payroll, Accounting, HR, Finance, and IT leadership to resolve benefit issues and support claims, eligibility, deductions, reimbursements, funding, and reporting.

Reviews and reconciles weekly self-funded claim payments and requests benefit-related invoice funding.

Assists in creating and promoting benefit communications and keeping resources current and accessible.

Assists in distributing annual compliance notices, HIPAA communications, plan document updates, SPDs, required reporting, and record retention materials.

Supports open enrollment planning, HRIS setup, communications, education, completion monitoring, and post-enrollment follow-up.

Validates and tests plan design changes, rates, eligibility rules, vendor file impacts, payroll deductions, and reporting before and after enrollment.

Leave Administration:

Administers leaves of absence in partnership with the third-party claim administrator while supporting federal and multistate leave compliance.

Coordinates benefit continuation, payroll deductions, return-to-work timelines, leave tracking, and outstanding items.

Responds to claim administrator requests and helps employees and managers understand leave-related steps, expectations, and resources.

Maintains current leave tracking dashboards.

Systems, Reporting, and Process Improvement:

Uses reporting tools, HRIS functionality, Microsoft 365, and approved AI-enabled resources to improve data review, documentation, communications, and workflow efficiency while maintaining accuracy, confidentiality, and compliance.

Develops and maintains practical job aids, checklists, SOPs, training materials, quick-reference resources, procedures, and process improvement documentation.

Contributes to team initiatives, education sessions, communications, projects, testing, audits, process improvement work, and other related duties as assigned.

Job Requirements and Qualifications

Bachelor's degree in business, human resources, or a related field, or equivalent combination of education and experience.

Three to five years of experience using Dayforce or a similar HRIS.

Three to five years of related experience in benefits administration, HR operations, and payroll support.

Working knowledge of benefit plans, eligibility rules, open enrollment, life event processing, dependent verification, and payroll deductions.

Experience supporting open enrollment, ACA reporting, HIPAA communications, COBRA events, HSA/HRA/FSA administration, disability benefits, leave coordination, or multistate benefits compliance.

Experience with vendor invoice review, benefit deduction audits, reporting, system testing, or process documentation.

Knowledge of and comfort with AI-enabled resources to support efficient, accurate, and compliant workflows.

Skills & Competencies

Employee-centric with a focus on clear communication.

Demonstrated ability to follow up and follow through on multiple priorities.

Ability to handle confidential information with discretion and maintain privacy, documentation, and compliance standards.

Analytical and critical thinking skills to identify, research, escalate, and resolve issues appropriately.

Commitment to continuous learning, process improvement, and practical solutions.

$70,000.00 - $80,000.00 depending on experience.

Offer of employment is conditional upon passing a pre-employment criminal background check and drug test and maintaining a clean driving record, in accordance with DOT requirements.
Cascade Environmental, LLC, and our subsidiaries is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law. This policy applies with regard to all aspects of one's employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination. EEO is the Law.
Cascade is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (425) 527-9700.
Who is Cascade?
From our roots as a Northwest regional drilling company, we have grown into a national, full-service environmental services company offering innovative solutions to our customers. We believe in excellence at every level and that includes hiring employees who are the best at what they do. We firmly believe our employees are the most critical component of our long-term success. At Cascade, we provide a career, not just a job.
Cascade's core purpose is to be the essential business partner that contributes to our clients' success and advancement in tackling even the most challenging environmental and geotechnical problems, to contribute to our industry and the betterment of our employee's careers and the communities we serve.
What does Cascade offer?
  • Comprehensive, paid on-the-job training
  • Flexible career paths with opportunities for advancement and growth
  • Encouragement to pursue new roles nationwide, explore a variety of projects, and work with mentors and experts who help shape the industry
  • Comprehensive Medical/Prescription Drug/Dental/Vision
  • 401(k) Retirement Savings Plan with company match
  • Company-paid Basic Life Insurance / Short- and Long-Term Disability
  • Health Reimbursement Account and Flexible Spending Account
  • Sick Leave / Holiday / Vacation Pay
  • Drilling License Bonuses / CDL License Pay Increases / Tuition Reimbursement
  • Performance-based pay increases and potential for project bonuses
  • Charitable monetary donation match to eligible nonprofit organizations
We are proud to provide a full range of competitive and flexible benefits programs that help our employees, and their families plan for today and their future.
Who are you?
  • Hard-working
  • Challenge-seeking
  • Work hard, play hard mindset
  • Desire to learn new skills
  • Collaborative, team player
  • Customer service minded
Find out why our employees choose Cascade and what it's like to work in various Cascade roles on ourCareers Page.
Employment Type: Full-Time (Salary)

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