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City Roots Hospitality Group Jobs in Raleigh, NC

Concord Hospitality

Food & Beverage Director

Raleigh, NC · On-site

$105K - $118K/yr

Description As the F&B Director at our Marriott Raleigh City Center, you will lead and oversee all ... Oversee successful execution of group events, meetings, and banquets. * Create innovative ...

Compass Group

CONCESSIONS SUPERVISOR

Raleigh, NC · On-site

$25/hr

... in the hospitality industry, partnering with a diverse portfolio of best-in-class clients. We ... About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal ...

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Security Guard | Durham Marriott City Center

Shaner Hotel Group

Durham, NC • On-site

$15.50 - $18.75/hr

Full-time

Posted 21 days ago

Key responsibilities

  • Monitor surveillance cameras, patrol designated areas, and document all actions to ensure safety and security.

  • Respond to alarms, investigate incidents, and handle deliveries and guest valuables following hotel procedures.

  • Assist guests and staff with security-related needs, including securing guest rooms, providing access, and responding to accidents.

Job description

  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations.
  • Maintains complete awareness of hotel facilities and services. 
  • Handles deliveries received during non-business hours, following hotel procedures.
  • Monitor surveillance cameras as assigned.
  • Investigate duress alarms and comply with respective procedures.
  • Patrol the property with specified equipment, checking all designated points and document all actions.
  • Ensure all guest room doors are secured; assist guests with room access according to privacy policies.
  • Respond to the scene of guest/employee accident promptly; comply with departmental procedures.
  • Comply with state regulations and with Shaner and Franchise guidelines for handling intoxicated guests.
  • Report to scenes of vehicles accidents/thefts and document specified information.
  • Comply with guest requests for storing and safekeeping of their valuables and follow procedures.
  • Maintain confidentiality of all Security and hotel reports/documents.
  • Provide interdepartmental assistance upon request to ensure optimum service to guests.
  • Provide security service for banquet functions/meeting rooms as assigned.
Responsibilities
Monitors and patrols assigned areas to provide a safe environment for guests and employees and to minimize opportunities for loss or damage. Acts to deter any agent or element from jeopardizing persons or property in or about the hotel's facilities.
Qualifications
  • High school graduate or equivalent; college degree or vocational training a plus.
  • Minimum 1-year prior experience in a similar position of dealing with the general public. 
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. 
  • Bilingual English/Spanish a plus.
  • Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
  • Ability to endure abundant physical movements in carrying out job duties.
  • Ability to ensure security all persons and property.
  • Ability to remain calm and courteous with demanding/difficult employees and/or situations.
  • Ability to perform job functions to standards under pressure of tense/confrontational situations.
  • Ability to ensure security and confidentiality of guest and employee information.
  • Ability to enforce hotel's standards, policies and procedures with hotel staff.

Shaner Hotel Group

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.


Shaner Hotels is excited to offer an exceptional career opportunity at the Durham Marriott City Center, located in the heart of historic downtown Durham, North Carolina. Connected to the 44,000-square-foot Durham Convention Center and adjacent to the renowned Carolina Theatre, our hotel is perfectly situated in one of the city's most vibrant business and entertainment districts.

Just minutes from Duke University, our 190-room Marriott provides an outstanding environment for hospitality professionals looking to launch or advance their careers. As part of the Shaner Hotels family, you'll have the opportunity to work alongside a dedicated team committed to delivering exceptional guest experiences while building valuable skills with one of the hospitality industry's leading owner-operators and management companies.

Whether you're beginning your hospitality journey or taking the next step in your career, the Durham Marriott City Center offers a dynamic workplace, opportunities for professional growth, and the chance to be part of an award-winning organization dedicated to excellence.

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About Shaner

Sourced by ZipRecruiter

Shaner Hotels is a renowned hospitality management company that has established itself as a leader in the industry since its inception in 1979. With a rich history spanning over four decades, Shaner's unwavering commitment to excellence and its distinctive company culture have played a significant role in its success and growth. At the heart of Shaner Hotels' company culture are the founding principles set forth by its founder, Lance Shaner. These principles revolve around the philosophy of putting people first, creating lasting relationships with guests and employees, and fostering an environment of respect, trust, and integrity.

Industry

Hospitality services

Company size

5,001 - 10,000 Employees

Headquarters location

State College, PA, US

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