ZipRecruiter

Log In

1

City Experiences Jobs (NOW HIRING)

Hornblower

Captain - Pensacola City Ferry

Pensacola, FL · On-site

$26 - $29/hr

City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part ...

Hornblower

City Cruises DC - Server

Washington, DC · On-site

$17.95/hr

City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part ...

Hornblower

Cook - City Cruises - Philadelphia

Philadelphia, PA · On-site

$16.25 - $20.25/hr

City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part ...

Hornblower

City Cruises DC - Dishwasher

Washington, DC · On-site

$17.95/hr

City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part ...

Hornblower

City Cruises DC - Bartender

Washington, DC · On-site

$17.95/hr

City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part ...

Adventist Health

Cardiology PA- Yuba City, CA

Yuba City, CA · On-site

$170K - $185K/yr

Yuba City experiences a Mediterranean climate with hot, dry summers and mild winters, making it an attractive place for those who enjoy a climate with distinct seasons and ample sunshine throughout ...

Hornblower

Maintenance - Painter

San Francisco, CA · On-site

$31 - $35/hr

City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part ...

Hornblower

Cook | City Cruises New York

New York, NY · On-site

$18/hr

City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part ...

Hornblower

Server - City Cruises Chicago

Chicago, IL · On-site

$17.35/hr

City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part ...

Hornblower

Administrative Assistant

Boston, MA · On-site

$25 - $30/hr

City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome ...

New

TeamHEALTH

Anesthesiologist In Dayton, OH

Dayton, OH · On-site

$300 - $400/hr

Paid professional liability insurance (including tail) About the City Live and work at a charming and affordable Midwestern destination packed with big-city experiences, amenities, attractions ...

next page

Showing results 1-20

All JobsCity Experiences Jobs

City Experiences information

See salary details

$32K

$56.4K

$91.5K

How much do city experiences jobs pay per year?

As of Jul 16, 2026, the average yearly pay for city experiences in the United States is $56,379.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $59,500.00 per year, depending on experience, location, and employer.

What are City Experiences jobs?

City Experiences jobs refer to roles within the City Experiences company, which provides tours, cruises, and other sightseeing activities in urban areas. Employees can work in a variety of positions, including customer service, hospitality, operations, and tour guiding. These jobs are typically focused on delivering memorable experiences to guests, ensuring safety, and promoting local attractions. Positions may be based on boats, at ticket offices, or in administrative roles. City Experiences aims to create enjoyable and seamless experiences for tourists and locals alike.

What are some common challenges faced by team members in City Experiences roles, and how can they be managed?

Team members in City Experiences roles often navigate the challenges of working in dynamic, customer-focused environments where schedules can vary and guest expectations are high. Managing large groups, adapting to changing weather conditions, and ensuring safety and satisfaction for diverse guests are all frequent aspects of the job. Success comes from strong communication, teamwork, flexibility, and proactive problem-solving. Support from experienced colleagues and ongoing training are typically provided to help employees handle these challenges and deliver memorable experiences.

What is the difference between City Experiences vs Tour Guide?

AspectCity ExperiencesTour Guide
Required CredentialsVaries; often includes customer service skills, sometimes certificationsTypically requires a tour guide license or certification, knowledge of local history
Work EnvironmentEvent venues, outdoor locations, city tours, often in a hospitality settingOn-site at tourist attractions, walking tours, outdoor and indoor settings
Employer & Industry UsageEvent companies, hospitality, tourism industryTourism companies, travel agencies, local attractions

City Experiences and Tour Guides both operate within the tourism and hospitality industry, but City Experiences often involve organizing and managing various events or experiences, while Tour Guides focus on leading and educating tourists at specific sites. Understanding these differences helps job seekers find roles aligned with their skills and interests in the tourism sector.

What are the key skills and qualifications needed to thrive as a City Experiences (hospitality and tourism) professional, and why are they important?

To thrive in a City Experiences role, you need a background in hospitality, tourism, or customer service, often supported by relevant certifications or training. Familiarity with reservation systems, tour management software, and safety protocols is commonly required. Exceptional interpersonal skills, attention to detail, and adaptability help team members deliver memorable guest experiences. These competencies ensure smooth operations, guest satisfaction, and repeat business in a competitive hospitality industry.
More about City Experiences jobs
What cities are hiring for City Experiences jobs? Cities with the most City Experiences job openings:
What states have the most City Experiences jobs? States with the most job openings for City Experiences jobs include:
What job categories do people searching City Experiences jobs look for? The top searched job categories for City Experiences jobs are:
City Experiences jobs near you
Infographic showing various City Experiences job openings in the United States as of July 2026, with employment types broken down into 54% Full Time, 43% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $56,379 per year, or $27.1 per hour.
Restaurant Manager - City Cruises, Philadelphia

Restaurant Manager - City Cruises, Philadelphia

Hornblower

Philadelphia, PA • On-site

Full-time

Re-posted 23 days ago

Hornblower rating

6.6

Company rating: 6.6 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

6th of 9 rated cruise lines

Job description

Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group's portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group's Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systemsHornblower Group's subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group's global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group's additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.
Position Summary:
The successful Restaurant Manager will successfully direct and oversee all activities of the dining cabin and galley to ensure high-quality food and drinks, hospitable and efficient customer service, and profitable operations.
Duties and Responsibilities:
  • Provide exceptional hospitality to guests and shipmates as prescribed in Our Service System (RESPECT)
  • Rotate as shift manager and ensure adherence to cruise scripts, supervision of staff, quality meal service and entertainment
  • Gather necessary information from other departments to ensure guest satisfaction (special requests, additional services, special timing, etc.)
  • Conduct pre-cruise meetings and communicate to employees all necessary information regarding the cruise (seating charts, special bar packages, boarding procedures)
  • Maintain highest standards of safety for customers and staff
  • Maintain highest standards of sanitation in accordance with local regulation and corporate guidelines
  • Develop and execute programs that improve the level of service and product quality
  • Lead by example; maintain highest level of professionalism, integrity, and strong work habits
  • Develop strong teamwork within the crew
  • Assist in hiring, training, and development of all restaurant shipmates
  • Help develop and execute shipmate incentive programs
  • Maintain good working relationships with other departments (marine, sales, and administration)
  • Attend all scheduled meetings
  • Operate all restaurant systems (point of sale, inventory/purchasing system, reservations system)
  • Reconcile onboard cash and credit sales with the point-of-sale system
  • Review timekeeping records for each shift to ensure accuracy
  • Create schedule for assigned department ensuring proper staffing within budgeted guidelines
  • Additional job duties as assigned

Requirements & Qualifications:
  • High school diploma or equivalent required
  • Minimum of five (5) years of total restaurant experience in full-service, high volume environment
  • Must have supervisory experience
  • Associates or Bachelor's degree in related field preferred
  • Responsible alcohol service requirements-RAMP Certification required
  • Responsible for meeting health department sanitation codes & requirements-SERV Safe Certification required

#HB1
#CityCruisesUS
The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.

What Hornblower employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply