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City Experiences Jobs (NOW HIRING)

Hornblower

Dishwasher | City Cruises Norfolk

Norfolk, VA · On-site

$12.50 - $16.25/hr

City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part ...

Hornblower

Painter - Marine Operations

San Francisco, CA · On-site

$31 - $35/hr

City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part ...

Hornblower

Host | City Cruises Norfolk

Norfolk, VA · On-site

$13.50 - $18.50/hr

City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part ...

Hornblower

Dishwasher- City Cruise Chicago

Chicago, IL · On-site

$17.05/hr

City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part ...

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City Experiences information

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$32K

$56.4K

$91.5K

How much do city experiences jobs pay per year?

As of Aug 10, 2026, the average yearly pay for city experiences in the United States is $56,379.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $59,500.00 per year, depending on experience, location, and employer.

What is a city experiences job?

City Experiences jobs refer to roles within the City Experiences company, which provides tours, cruises, and other sightseeing activities in urban areas. Employees can work in a variety of positions, including customer service, hospitality, operations, and tour guiding. These jobs are typically focused on delivering memorable experiences to guests, ensuring safety, and promoting local attractions. Positions may be based on boats, at ticket offices, or in administrative roles. City Experiences aims to create enjoyable and seamless experiences for tourists and locals alike.

What are some common challenges faced by team members in city experiences roles, and how can they be managed?

Team members in City Experiences roles often navigate the challenges of working in dynamic, customer-focused environments where schedules can vary and guest expectations are high. Managing large groups, adapting to changing weather conditions, and ensuring safety and satisfaction for diverse guests are all frequent aspects of the job. Success comes from strong communication, teamwork, flexibility, and proactive problem-solving. Support from experienced colleagues and ongoing training are typically provided to help employees handle these challenges and deliver memorable experiences.

What is the difference between City Experiences vs Tour Guide?

AspectCity ExperiencesTour Guide
Required CredentialsVaries; often includes customer service skills, sometimes certificationsTypically requires a tour guide license or certification, knowledge of local history
Work EnvironmentEvent venues, outdoor locations, city tours, often in a hospitality settingOn-site at tourist attractions, walking tours, outdoor and indoor settings
Employer & Industry UsageEvent companies, hospitality, tourism industryTourism companies, travel agencies, local attractions

City Experiences and Tour Guides both operate within the tourism and hospitality industry, but City Experiences often involve organizing and managing various events or experiences, while Tour Guides focus on leading and educating tourists at specific sites. Understanding these differences helps job seekers find roles aligned with their skills and interests in the tourism sector.

What are the key skills and qualifications needed to thrive as a city experiences professional?

To thrive in a City Experiences role, you need a background in hospitality, tourism, or customer service, often supported by relevant certifications or training. Familiarity with reservation systems, tour management software, and safety protocols is commonly required. Exceptional interpersonal skills, attention to detail, and adaptability help team members deliver memorable guest experiences. These competencies ensure smooth operations, guest satisfaction, and repeat business in a competitive hospitality industry.
More about City Experiences jobs
What cities are hiring for City Experiences jobs? Cities with the most City Experiences job openings:
What states have the most City Experiences jobs? States with the most job openings for City Experiences jobs include:
What job categories do people searching City Experiences jobs look for? The top searched job categories for City Experiences jobs are:
City Experiences jobs near you
Infographic showing various City Experiences job openings in the United States as of August 2026, with employment types broken down into 70% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $56,379 per year, or $27.1 per hour.

Seadog Mascot - City Cruises Chicago

Hornblower Inc

Chicago, IL • On-site

Other

Re-posted 4 days ago

Hornblower rating

6.6

Company rating: 6.6 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

6th of 9 rated cruise lines

Job description

Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group's portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group's Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systemsHornblower Group's subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group's global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group's additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.
Position Summary:
The successful Seadog Mascot will be an engaging and positive individual, with a passion for performing, motivated in generating team spirit, and will have an upbeat personality and good sense of humor.
Duties and Responsibilities:
  • Perform as Buzzy Mascot on weekends and holidays
  • Maintain Buzzy costume
  • Assist in creating routines for promotional entertainment
  • Have flexible availability for pop-up events and requested appearances
  • Distribute Seadog promotional items on the pier or walking around the city
  • Positively and actively engages with all Seadog guests
  • When not in costume, inform guests of upcoming cruises and answer guest questions
  • Other duties as a by management
Accountabilities:
The successful Mascot will personally contribute to the unforgettable experience, be favorably viewed by supervisors and peers, and be swift and efficient in the execution of their assigned duties. Performance will be evaluated by management and feedback from customers on the city's team.
Requirements & Qualifications:
  • Must be at least 18 years of age
  • Previous experience working as a Mascot or actor is a plus
  • Must be available to work flexible hours and holiday hours, which will regularly include evenings and weekends
  • Must be willing to wear a full mascot costume outdoors in summer climates
  • Must be in good physical condition to wear heavy costumes and stand or walk for extended periods of time
  • Must be reliable, responsible and dependable
  • Must be eligible to work in the U.S

The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.

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