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City Experiences Jobs (NOW HIRING)

Hornblower

Host- City Experiences Chicago

Chicago, IL · On-site

$17.05/hr

City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part ...

Hornblower

Captain Hourly- City Experiences

Chicago, IL · On-site

$28 - $38/hr

City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part ...

City Experiences

Marine Operations

Chicago, IL

City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part ...

City Experiences

Captain Hourly

Chicago, IL

City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part ...

Hornblower

Sales - Group Concierge

Newport Beach, CA · On-site

$16.75 - $21.50/hr

City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part ...

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City Experiences information

See salary details

$32K

$56.4K

$91.5K

How much do city experiences jobs pay per year?

As of Jul 15, 2026, the average yearly pay for city experiences in the United States is $56,379.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $59,500.00 per year, depending on experience, location, and employer.

What are City Experiences jobs?

City Experiences jobs refer to roles within the City Experiences company, which provides tours, cruises, and other sightseeing activities in urban areas. Employees can work in a variety of positions, including customer service, hospitality, operations, and tour guiding. These jobs are typically focused on delivering memorable experiences to guests, ensuring safety, and promoting local attractions. Positions may be based on boats, at ticket offices, or in administrative roles. City Experiences aims to create enjoyable and seamless experiences for tourists and locals alike.

What are some common challenges faced by team members in City Experiences roles, and how can they be managed?

Team members in City Experiences roles often navigate the challenges of working in dynamic, customer-focused environments where schedules can vary and guest expectations are high. Managing large groups, adapting to changing weather conditions, and ensuring safety and satisfaction for diverse guests are all frequent aspects of the job. Success comes from strong communication, teamwork, flexibility, and proactive problem-solving. Support from experienced colleagues and ongoing training are typically provided to help employees handle these challenges and deliver memorable experiences.

What is the difference between City Experiences vs Tour Guide?

AspectCity ExperiencesTour Guide
Required CredentialsVaries; often includes customer service skills, sometimes certificationsTypically requires a tour guide license or certification, knowledge of local history
Work EnvironmentEvent venues, outdoor locations, city tours, often in a hospitality settingOn-site at tourist attractions, walking tours, outdoor and indoor settings
Employer & Industry UsageEvent companies, hospitality, tourism industryTourism companies, travel agencies, local attractions

City Experiences and Tour Guides both operate within the tourism and hospitality industry, but City Experiences often involve organizing and managing various events or experiences, while Tour Guides focus on leading and educating tourists at specific sites. Understanding these differences helps job seekers find roles aligned with their skills and interests in the tourism sector.

What are the key skills and qualifications needed to thrive as a City Experiences (hospitality and tourism) professional, and why are they important?

To thrive in a City Experiences role, you need a background in hospitality, tourism, or customer service, often supported by relevant certifications or training. Familiarity with reservation systems, tour management software, and safety protocols is commonly required. Exceptional interpersonal skills, attention to detail, and adaptability help team members deliver memorable guest experiences. These competencies ensure smooth operations, guest satisfaction, and repeat business in a competitive hospitality industry.
More about City Experiences jobs
What cities are hiring for City Experiences jobs? Cities with the most City Experiences job openings:
What states have the most City Experiences jobs? States with the most job openings for City Experiences jobs include:
What job categories do people searching City Experiences jobs look for? The top searched job categories for City Experiences jobs are:
City Experiences jobs near you
Infographic showing various City Experiences job openings in the United States as of July 2026, with employment types broken down into 54% Full Time, 43% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $56,379 per year, or $27.1 per hour.
Barback- City Experiences Chicago

Barback- City Experiences Chicago

Hornblower

Chicago, IL • On-site

Part-time

Posted 20 days ago

Hornblower rating

6.6

Company rating: 6.6 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

6th of 9 rated cruise lines

Job description

Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group's portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group's Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systemsHornblower Group's subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group's global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group's additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.
Position Summary:
The successful barback is responsible for assisting bartenders. They are also required to ensure that the establishment is fully stocked, set up properly, and always cleaned. Barbacks will report directly to the Director of Food and Beverage. The right person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.
Duties and Responsibilities:
  • Provided exceptional hospitality to guest and coworkers as described in RESPECT System
  • Help open/close establishment, clean counters, equipment, and other items in the establishment.
  • Set up and break down bar - Stock and restock bar, clean bar thoroughly in accordance with standard operating procedures
  • Maintain the cleanliness and safety of the bar and all common areas and service stations, clean glasses, utensils, bar equipment, and all other equipment and work areas
  • Ensure the bar has an adequate stock of liquor, glasses, straws, mixology tools, and drink garnishes
  • Fill all ice wells.
  • Create attractive displays behind the bars so the most popular liquors would be in full view
  • Maintain stockroom inventory, highlighting when ingredients or supplies need to be ordered
  • Be Prepared to begin work at the schedule time
  • Maintain uniform and personal grooming in compliance with appearance standards
  • Sweep up all trash in and around the bar
  • Check with bartenders to see what needs to be restocked - all products must be restocked at the end of the night.
  • Pull mats out of bar area to be washed down.
  • Help close out including cleaning, organization, and restocking.
  • Additional job duties assigned

Requirements & Qualifications:
  • Must be at least 21 years old.
  • Able to stand and walk for long periods of time
  • High School Diploma (or GED or High School Equivalence Certificate) required.
  • At least one (1) year of previous bar-tending experience required.
  • Energetic and enthusiastic personality essential
  • Must be able to effectively understand and convey written and verbal information to guests and coworkers.
  • Basic knowledge of food allergens
  • Able to lift at least 50lbs.
  • Will be required to be available for work weekends and on all major holidays.
  • Will be required to be available for work nights, weekends and on all major holidays.

The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.

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