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Citrix Support Jobs in Florida (NOW HIRING)

TIER4 GROUP

Cloud Engineer

Jacksonville, FL · Hybrid

$51.75 - $69/hr

The Cloud Engineer III will lead significant technical initiatives, manage Citrix infrastructure, and support Azure-based solutions, including Azure DevOps, while collaborating with cross-functional ...

Leidos

Senior VDI Administrator

Tampa, FL · On-site

$92K - $166K/yr

Provide Tier 2 and Tier 3 operations support and be able to rapidly distinguish isolated user problems vs service outages for Citrix technologies to include Citrix XenDesktop, Citrix XenApp, Citrix ...

Leidos

Senior VDI Administrator

Tampa, FL

$81K - $110K/yr

Provide Tier 2 and Tier 3 operations support and be able to rapidly distinguish isolated user problems vs service outages for Citrix technologies to include Citrix XenDesktop, Citrix XenApp, Citrix ...

TEKsystems

Desktop Support Technician

Gainesville, FL

$20 - $25/hr

Manage engine desktop central for imaging, citrix, use imprivata, global protect vpn, direct access vpn, freshservice ticketing system Skills Desktop, Windows 10, Support, Troubleshooting, Hardware ...

OneSpaWorld

IT Support Specialist

Miami, FL · On-site

IT Support Specialist The Company One Spa World is a worldwide provider and innovator in the fields ... Exposure to Citrix * SQL and SQL scripting a plus * ITIL Foundation certifications desirable ...

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How much do citrix support jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for citrix support in Florida is $38.75, according to ZipRecruiter salary data. Most workers in this role earn between $29.66 and $43.27 per hour, depending on experience, location, and employer.

What are the career paths in tech support?

Career paths in tech support often start with entry-level roles such as support technician or help desk analyst, progressing to specialized positions like network administrator, systems engineer, or IT manager. Advancing typically involves gaining certifications like CompTIA A+ or Network+, developing technical skills, and gaining experience with tools such as remote support software and ticketing systems.

What is Citrix Support?

Citrix Support refers to specialized technical assistance for Citrix products and services, such as Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Workspace. Professionals in Citrix Support help organizations troubleshoot, configure, and maintain their Citrix environments to ensure secure and reliable remote access to applications and desktops. Their responsibilities often include diagnosing issues, applying software updates, and providing guidance on best practices for optimal performance. Citrix Support can be provided directly by Citrix or by certified third-party vendors.

What is the difference between Citrix Support vs Citrix Engineer?

AspectCitrix SupportCitrix Engineer
CertificationsCitrix Certified Support Technician (CCST), Citrix Certified Associate (CCA)Citrix Certified Professional (CCP), advanced certifications
Work EnvironmentCustomer support, troubleshooting, issue resolutionDesign, deployment, and optimization of Citrix solutions
ResponsibilitiesAssist users, resolve technical issues, maintain support ticketsImplement solutions, configure Citrix environments, performance tuning

Citrix Support primarily focuses on troubleshooting and resolving user issues with Citrix products, often working in a helpdesk or support team. Citrix Engineers handle the design, deployment, and optimization of Citrix environments, requiring more technical expertise. Both roles require relevant certifications and work within the same industry, but their responsibilities and focus areas differ significantly.

What are some common challenges faced in a Citrix Support role, and how are they typically addressed?

In a Citrix Support role, professionals often encounter challenges such as troubleshooting complex connectivity issues, managing user access and permissions, and ensuring optimal system performance across diverse environments. These challenges require a strong understanding of Citrix infrastructure, effective communication with end-users and IT teams, and the ability to quickly adapt to new updates or changes. Collaboration with network, security, and server teams is common to resolve issues efficiently, and ongoing training is encouraged to stay current with evolving technologies.

What are the key skills and qualifications needed to thrive as a Citrix Support specialist, and why are they important?

To thrive as a Citrix Support specialist, you need a solid understanding of Citrix technologies, Windows server administration, networking fundamentals, and typically a relevant IT degree or certifications like Citrix Certified Associate (CCA). Familiarity with tools such as Citrix Virtual Apps and Desktops, Citrix Director, and monitoring or remote troubleshooting systems is essential. Strong problem-solving abilities, customer service orientation, and effective communication skills help you resolve technical issues while supporting end-users. These skills ensure efficient system performance, minimize downtime, and provide a positive IT support experience for clients and organizations.

Is Citrix a good career?

Citrix support roles involve troubleshooting and maintaining Citrix virtualization and networking solutions, requiring technical skills and certifications. These positions are in demand in IT environments that use Citrix technology, offering opportunities for career growth and specialization in enterprise infrastructure. The role typically involves working with remote desktop environments, application delivery, and system administration.

Is there a certification for Citrix?

Citrix support professionals can pursue certifications such as the Citrix Certified Associate (CCA), Citrix Certified Professional (CCP), and Citrix Certified Expert (CCE) to validate their skills in managing and troubleshooting Citrix environments. These certifications typically require passing exams that cover Citrix technologies, networking, and virtualization concepts.

What is the salary of Citrix support Engineer?

The salary of a Citrix Support Engineer typically ranges from $60,000 to $100,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced professionals with advanced skills and certifications can earn higher salaries. Compensation also varies based on the complexity of support tasks and the size of the organization.
What are popular job titles related to Citrix Support jobs in Florida? For Citrix Support jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Citrix Support jobs in Florida look for? The top searched job categories for Citrix Support jobs in Florida are:
Citrix Support jobs near you
Infographic showing various Citrix Support job openings in Florida as of July 2026, with employment types broken down into 9% Internship, 67% As Needed, 17% Full Time, 4% Part Time, 1% Temporary, and 2% Summer. Highlights an 84% Physical, 6% Hybrid, and 10% Remote job distribution, with an average salary of $80,603 per year, or $38.8 per hour.
IT Systems Administrator

IT Systems Administrator

Watershed Security

Jacksonville, FL • On-site

$70K - $87K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 29 days ago

Job description

Watershed Security, is a Veteran Owned Small Business with over 20 years’ Cybersecurity and Government Contracting experience. Watershed is looking for a hands-on Systems Security Engineer to support a six-month task managing, updating, and securing a mission-critical Public Safety Systems (PSS) alarm monitoring environment in Jacksonville, FL. In this role, you will be responsible for the day-to-day administration, optimization, and software modernization of a mixed infrastructure comprising Windows domain controllers, Citrix servers, and integrated digital video recording (DVR) and camera equipment. This role requires a blend of deep Windows systems administration, Citrix virtualization expertise, and hardware integration skills to upgrade end-of-life (EOL) software in direct support of an upcoming RMF re-authorization.; onsite in Jacksonville, FL.
REQUIRED QUALIFICATIONS Key Responsibilities
  • System Administration & Modernization: Manage, maintain, and troubleshoot Windows Active Directory domain controllers, ensuring proper Group Policy Object (GPO) implementation and domain health.
  • Citrix Environment Management: Oversee the operation, maintenance, and optimization of Citrix servers delivering core alarm monitoring and video applications to end-users.
  • Software Lifecycle Updates: Lead the planning and execution of critical software updates and patches to remediate End-of-Life (EOL) application components across the enclave.
  • Physical Security Infrastructure Integration: Support the integration, configuration, and performance tuning of digital video recording (DVR) and camera equipment connected to the local PSS infrastructure.
  • RMF Technical Support: Design and implement technical fixes, patches, and configurations to meet Defense Information Systems Agency (DISA) STIG requirements and NIST SP 800-53 Rev 5 controls.
  • Infrastructure Configuration Management: Maintain rigorous configuration control over the environment's compute, storage, and networking hardware, ensuring all updates are documented.
Qualifications
  • Experience: 7+ years of experience in Windows Systems Administration, Active Directory management, and Virtualization/Citrix engineering.
  • Citrix Expertise: Proven experience configuring, upgrading, and troubleshooting Citrix Virtual Apps and Desktops environments.
  • Hardware Familiarity: Direct experience working with physical security components, including IP cameras, DVRs, or CCTV systems.
  • Security Compliance: Strong hands-on knowledge of implementing DoD/Navy Security Technical Implementation Guides (STIGs) on Windows Server operating systems.
  • Clearance: Must possess an active DoD Secret security clearance.
  • Education: Bachelor’s degree in Computer Science, Engineering, or a related technical discipline (or equivalent practical experience).

PAY RANGE
Final salary is influenced by factors such as location, contract labor categories, experience, skills, education, and certifications. Watershed offers competitive compensation, medical and dental benefits, educational reimbursement, 401K plans with matching, 15 days of PTO to start and 11 paid holidays per year. The proposed salary range for this position is: $70,000 - $87,000 USD.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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