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Citibank Business Analyst Jobs (NOW HIRING)

Shop Your Way

Shop Your Way - Business Analyst

OR · Remote

Our existing partnerships with clients such as Citibank, Raise.com, and others make the next ... Business Analyst Pay Your Way (a business unit, B2B(2C) product and platform inside SYW) is looking ...

Citigroup, Inc.

IT Business Lead Analyst

Irving, TX · On-site

$141K - $175K/yr

Citibank, N.A. seeks an IT Business Lead Analyst for its Irving, Texas location. Duties: Provide input during development and implementation phases, including the formulation and definition of ...

Citigroup, Inc.

IT Business Lead Analyst

Irving, TX · On-site

$141K - $175K/yr

Citibank, N.A. seeks an IT Business Lead Analyst for its Irving, Texas location. Duties: Provide input during development and implementation phases, including the formulation and definition of ...

Citigroup Inc.

Data Quality Lead Analyst

Getzville, NY · On-site

$125.67 - $131.50/hr

Responsibilities Citibank, N.A. seeks a Data Quality Lead Analyst for its Getzville, New York ... Requirements Requires a Master's degree or foreign equivalent in Business Analytics, Information ...

HSSSoft

: BA - Retail Risk

Fort Mill, SC

Direct experience (minimum 5 years) in business process, data analysis, requirements resolution ... Citibank or Retail banking or Credit Cards or Consumer Risk is a strong plus Agile project ...

DKMRBH Inc

BI Data Analyst (Tableau)

Tampa, FL · On-site

Citibank is seeking a Business Intelligence (BI) Data Analyst with strong experience in Tableau to support analytical dashboard development and data analysis within the Corporate Real Estate Services ...

Citibank (Switzerland) AG

$165 - $201/hr

Citibank, N.A. seeks a Specialized Analytics Lead Analyst for its Irving, TX location.Duties: Expertise in business and data analytics applied to U.S. consumer banking and retail financial products ...

Citigroup, Inc.

Data Quality Lead Analyst

Getzville, NY · On-site

$125K - $131K/yr

Citibank, N.A. seeks a Data Quality Lead Analyst for its Getzville, New York location. Duties ... Requires a Master's degree or foreign equivalent in Business Analytics, Information Technology and ...

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Citibank Business Analyst information

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How much do citibank business analyst jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for citibank business analyst in the United States is $47.43, according to ZipRecruiter salary data. Most workers in this role earn between $35.58 and $59.38 per hour, depending on experience, location, and employer.

What does a Citibank Business Analyst do?

A Citibank Business Analyst is responsible for analyzing business processes, identifying opportunities for improvement, and recommending solutions to enhance efficiency and performance within the bank. They work closely with stakeholders, gather and document requirements, and help translate business needs into technical specifications for IT teams. Their role often involves project management, data analysis, and ensuring that business objectives align with technology solutions. Ultimately, they play a key role in driving successful business change at Citibank.

What are the key skills and qualifications needed to thrive as a Citibank Business Analyst?

To thrive as a Citibank Business Analyst, you need strong analytical abilities, business acumen, and experience with data interpretation, often supported by a degree in finance, business, or a related field. Proficiency in tools such as Microsoft Excel, SQL, data visualization platforms like Tableau, and familiarity with banking systems or certifications like CBAP are typical requirements. Excellent communication, problem-solving, and stakeholder management skills help you collaborate effectively and deliver actionable insights. These skills are crucial for driving data-driven decisions, optimizing business processes, and supporting Citibank's strategic goals.

How does a Citibank Business Analyst typically collaborate with cross-functional teams?

As a Citibank Business Analyst, you will regularly work with cross-functional teams including IT, operations, project managers, and business stakeholders. Collaboration often involves facilitating workshops, gathering requirements, and translating business needs into technical specifications. You'll be expected to bridge gaps between technical and non-technical team members, ensuring clear communication and alignment on project goals. This collaborative environment not only enhances project outcomes but also helps you develop a comprehensive understanding of banking operations and technology.

What is the difference between Citibank Business Analyst vs Citibank Data Analyst?

AspectCitibank Business AnalystCitibank Data Analyst
Required CredentialsBachelor's degree in Business, Finance, or related field; often certifications like CBAP or PMI-PBABachelor's degree in Data Science, Statistics, or related; certifications like CAP, Microsoft Data Analyst Associate
Work EnvironmentBusiness units, project teams, client-facing roles within banking operationsData teams, IT departments, analytics divisions within Citibank
Employer & Industry UsageUsed across banking, finance, and consulting sectors within CitibankPrimarily in analytics, risk management, and data-driven departments

Citibank Business Analysts focus on understanding business needs, process improvements, and project management, while Citibank Data Analysts specialize in analyzing data sets to support decision-making. Both roles require strong analytical skills but differ in their core focus and daily tasks.

More about Citibank Business Analyst jobs

What job categories do people searching Citibank Business Analyst jobs look for?

The top searched job categories for Citibank Business Analyst jobs are:

Infographic showing various Citibank Business Analyst job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $98,662 per year, or $47.4 per hour.

Shop Your Way - Business Analyst

OR • Remote

Shop Your Way
See more jobs at Shop Your Wayexternal

Full-time

Re-posted 13 days ago

Job description

Do you consider yourself an innovator, a builder, a game-changer? Do you have what it takes to transform the payments, loyalty, and commerce space? Do you want to help develop and scale truly “never been done before” services and technologies? 

If yes, then we want to hear from you at Shop Your Way

SYW Overview
Shop Your Way (“SYW”) is a high-growth FinTech and e-Commerce enablement platform that leverages a proprietary technology infrastructure to service some of the largest and most innovative brands in America. SYW powers multiple business and consumer services, including SYW Rewards and the SYW Mastercard, along with a leading mobile app and digital destination. 

When bundled together as part of our Pay Your Way (“PYW”) service, we have a truly differentiated loyalty + credit solution for our business partners and their customers, without the hassle of setting up a direct credit relationship with a bank or underwriter. This integrated module makes it easy for Partners of any size to improve their conversions, drive new revenue, save on transaction and payment costs, and create more repeat business. 

Today, we’re providing this “loyalty-card as a service” to Raise (gift cards) and Way (mobility) – two of the “Andreessen Horowitz Top 50 Marketplaces” – and other national brands. Now, we’re expanding our offering to include other new application services while also unlocking new channels. SYW is at an exciting inflection point, built for scale and driving growth.  

Key Highlights include:
●  Recent investment of +$30M of “growth capital” from Private Equity / Hedge Fund sponsor
●  Long-term strategic partnership with Citibank powering a multi-billion dollar credit portfolio
●  Compelling pipeline of New Business Development initiatives, focused on SYW 5321 Card Externalization (“loyalty-card as a service”)
●  Proprietary, best-in-class loyalty and data technology platform built to power $10+ billion of partner business
●  A sizable (9 million active) yet hyper local member base of active shoppers
●  A valuable rewards currency, with more new places to burn – from gift cards to sports media to parking, car wash, electrical vehicle charging to crypto and ETFs
●  A multi-tender, proprietary “wallet” with rewards, gift cards, and credit
●  Platform can be white-labeled and quickly integrated into existing retail and loyalty systems  https://business.syw.com/

Pay Your Way: Payments as a Service
Pay Your Way (“PYW”) – a business unit, B2B(2C) product and platform inside SYW – is a new Credit-as-a-Service offering for Merchants, Digital Marketplaces, and more that want an embedded credit offering without the hassle of setting up a direct credit relationship with a bank or underwriter.  We make it easy for Partners of any size to improve their conversions, drive new revenue, save on transaction and payment costs, and create more repeat business.  

Our existing partnerships with clients such as Citibank, Raise.com, and others make the next generation of loyalty and credit a reality. Built on the latest technology, our roadmap has laid the foundation to enable innovation and growth for years to come. 

Role Summary: Business Analyst

Pay Your Way (a business unit, B2B(2C) product and platform inside SYW) is looking for an experienced top-notch Business Analyst to grow with our digital team! 

As a Business Analyst you will be involved from conception to completion with projects that are technologically sound and aesthetically impressive. An ideal candidate is someone who enjoys working in a fast paced, collaborative team. Someone that values the “team” and maximizes the opinions and expertise of their teammates to deliver quality.
Responsibilities
  • Collaborate with Product owners & user experience design team to gather requirements & document requirements in BDD format
  • Work with product owners to get sign off on requirements
  • Translate demo feedback from Product owners into requirements and track the scope changes
  • Work with Dev & QA team to Groom user stories
  • Work along with development & QA team to clarify questions pertaining requirements
  • Review work of BA peersParticipate and contribute to Agile ceremonies
Position Qualifications
  • Bachelor’s or master’s degree in IT or Computer Science or master’s degree in business/MBA
  • Experience in performing requirements analysis and documentation
  • Knowledge and experience in Insurance domain (premium audit preferably)
  • Knowledge and experience in Agile methodology
  • Should be a strong communicator & good team player
Nice to Have skills
  • Familiarity with SAFe methodology is a plus
  • Reverse engineering or reengineering effort is required to a degree. Knowledge on SQL, PL/SQL, Visual Basic is a plus. But this is not a mandatory
  • Communicate the strategies and trade-offs to the VP and CEO
  • Work cross-functionally, align understanding in real-time with engineering, architecture, stakeholders, and other various teams throughout the software development lifecycle

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.