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Citi Card Jobs (NOW HIRING)

Citigroup, Inc.

Fraud Specialist

Jacksonville, FL · On-site

$20.05/hr

Contact card members to verify charges and recent activity to identify any potential fraud * Ensure ... Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k) ...

Citigroup, Inc.

Head Hotel Partnerships VP

Wilmington, DE · On-site

$125K - $188K/yr

Citi Travel provides customers with the ability to earn and redeem ThankYou ® points by booking ... Deep functional knowledge of Credit Card Rewards is a plus. * Pragmatic problem-solver, forward ...

Citigroup, Inc.

Data Science Lead Analyst

Schaumburg, IL · On-site

$157K - $163K/yr

Working within the Banking sector, including Risk and Compliance; and Working within Credit Card ... Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k) ...

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How much do citi card jobs pay per year?

As of Jun 11, 2026, the average yearly pay for citi card in the United States is $108,398.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,500.00 and $150,000.00 per year, depending on experience, location, and employer.

Does Citi have work from home?

Citi offers remote work options for certain roles, including positions in customer service, finance, and technology. Availability of work-from-home arrangements depends on the specific job, department, and location, and may require relevant skills and equipment. Candidates should review individual job postings for remote work opportunities and requirements.

What are some common challenges faced by Citi Card customer service representatives, and how are they supported in overcoming them?

Citi Card customer service representatives often handle a high volume of inquiries, ranging from account questions to complex dispute resolutions. A common challenge is managing difficult customer interactions while maintaining accuracy and compliance with financial regulations. To support representatives, Citi provides comprehensive training, ongoing coaching, and access to knowledge bases and escalation pathways. Additionally, team leads and supervisors are available to assist with particularly complex or sensitive cases, fostering a collaborative environment where team members can learn and grow.

Is it hard to get hired at Citi?

Getting hired at Citi can be competitive, as the company seeks candidates with relevant skills, experience, and a strong understanding of financial services. The hiring process often involves multiple interviews, assessments, and background checks, especially for roles in banking, finance, and customer service.

What is the Citi $5000 bonus?

The Citi $5000 bonus typically refers to a promotional offer for new credit card applicants, such as the Citi Premier or Citi Prestige cards, where they can earn a $5,000 bonus after meeting specific spending requirements within a set period. This bonus is often part of the card's sign-up incentive and requires qualifying for the card and completing the necessary transactions. It is not related to employment or job roles at Citi.

Is Citi laying off employees in 2026?

There is no publicly available information indicating that Citi Card or Citi as a whole plans widespread layoffs in 2026. Employment decisions are typically based on company performance and economic conditions, and such plans are usually announced internally or through official channels if they occur.

What are the key skills and qualifications needed to thrive as a Citi Card Customer Service Representative, and why are they important?

To thrive as a Citi Card Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and Citi's internal systems is typically required. Patience, active listening, and a customer-oriented mindset help representatives build trust and resolve issues efficiently. These skills are crucial for delivering a positive customer experience, resolving inquiries, and maintaining Citi's reputation for service excellence.

What is a Citi Card and what benefits does it offer?

A Citi Card refers to a credit card issued by Citibank, one of the largest financial institutions in the world. Citi offers a range of credit cards designed for various needs, such as cash back, travel rewards, balance transfers, and building credit. Benefits of Citi Cards often include reward points or cash back on purchases, introductory 0% APR offers, purchase protection, and exclusive access to events. Cardholders may also enjoy perks like no annual fees, fraud protection, and global acceptance. The specific benefits depend on the particular Citi Card product selected.
More about Citi Card jobs
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Citi Card jobs near you
Infographic showing various Citi Card job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 33% In-person, and 67% Remote job distribution, with an average salary of $108,398 per year, or $52.1 per hour.
Cash and Trade Processing Representative

Cash and Trade Processing Representative

Citigroup, Inc.

Getzville, NY • On-site

$41K - $54K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

The Cash and Trade Proc Rep 5 is an entry level role responsible for processing basic to relatively complex transfers in coordination with the Transaction Services team. The overall objective is to perform moderately complex cash & trade operation tasks, by providing processing assistance for assigned projects.
Responsibilities:
  • Perform cash management operations, such as cash handling, check processing, return items and lock-box operations
  • Provide processing assistance for firm payments, receivables, trade transactions, liquidity flows and wholesale card activity
  • Aid with processing firm payments, receivables, trade transactions, liquidity flows and wholesale card activity
  • Serve as a subject matter expert for User Acceptance Training (UAT) and training initiatives; train new team members and lower level personnel
  • Participate in compliance related activities to minimize losses
  • Assist with cash & trade operational project needs
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:
  • 2-4 years of relevant experience
  • Demonstrated basic experience in cash management processing and transaction services
  • Proficiency with Microsoft Office tools and data entry skills

Education:
  • High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Schedule: Sunday-Thursday 9:30pm-5:30am
Job Family Group:
Operations - Transaction Services
Job Family:
Cash Management
Time Type:
Full time
Primary Location:
Getzville New York United States
Primary Location Full Time Salary Range:
$41,660.00 - $54,340.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:
Jun 10, 2026
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.

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