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Cision Jobs (NOW HIRING)

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our ...

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our ...

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our ...

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our ...

Account Executive

Chicago, IL · On-site

$90 - $150K/hr

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our ...

Account Executive

$90 - $150K/hr

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our ...

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our ...

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our ...

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our ...

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our ...

Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud, visit www ...

Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud, visitwww ...

Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud, visitwww ...

Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud ® , visit ...

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our ...

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our ...

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our ...

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our ...

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Cision information

See salary details

$11K

$47.4K

$53K

How much do cision jobs pay per year?

As of Jun 5, 2026, the average yearly pay for cision in the United States is $47,442.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $48,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Cision PR Specialist, and why are they important?

To thrive as a Cision PR Specialist, you need a strong background in public relations, media communication, and content creation, often supported by a degree in communications or a related field. Proficiency with the Cision communications platform, media monitoring tools, and analytics systems is essential. Exceptional written communication, relationship-building, and organizational skills help you stand out in managing press outreach and media campaigns. These skills are vital for effectively amplifying brand messages and measuring PR impact in a competitive media landscape.

What are the typical responsibilities of a Cision Account Manager on a daily basis?

As a Cision Account Manager, your daily responsibilities often include managing client relationships, providing training and support on Cision's media monitoring and PR software, and ensuring clients achieve their campaign goals. You will regularly analyze media coverage data, prepare performance reports, and collaborate with both internal teams and client stakeholders to optimize service delivery. Strong communication and problem-solving skills are essential, as you'll frequently address client queries and proactively identify opportunities to enhance their experience with the platform.

What are Cision jobs?

Cision jobs refer to roles at Cision, a global provider of public relations software and media intelligence services. Employees at Cision work in various departments such as sales, marketing, customer support, software development, and data analysis. These roles typically focus on helping clients manage media relations, monitor press coverage, and analyze public sentiment. Working at Cision often involves collaborating with communications professionals and utilizing technology to support PR and marketing campaigns. The company values innovation, teamwork, and a strong understanding of the media landscape.

What is the difference between Cision vs Media Monitoring Specialist?

FeatureCisionMedia Monitoring Specialist
Primary RoleMedia monitoring and PR software providerMonitoring media coverage and analyzing media reports
Required SkillsMedia monitoring tools, PR strategies, communication skillsMedia analysis, reporting, communication skills
Work EnvironmentSoftware company, PR agencies, media firmsMedia outlets, PR agencies, corporate communications
CertificationsPR certifications, media monitoring tools familiarityMedia analysis, communication certifications

While Cision is a media monitoring and PR software provider, a Media Monitoring Specialist is a professional who uses such tools to track and analyze media coverage. Cision offers platforms that these specialists utilize, whereas the specialist role involves executing media monitoring tasks using Cision's products or similar tools.

More about Cision jobs
What cities are hiring for Cision jobs? Cities with the most Cision job openings:
What states have the most Cision jobs? States with the most job openings for Cision jobs include:
Infographic showing various Cision job openings in the United States as of May 2026, with employment types broken down into 2% Internship, 70% Full Time, 20% Part Time, 4% Temporary, and 4% Contract. Highlights an 66% In-person, 6% Hybrid, and 28% Remote job distribution, with an average salary of $47,442 per year, or $22.8 per hour.
Cision, Distribution Customer Support Specialist, Content/Insights, AMER, Canada

Cision, Distribution Customer Support Specialist, Content/Insights, AMER, Canada

Cision

Albuquerque, NM

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 hours ago


Job description

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.
Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we'll create the conversations of tomorrow.
Empower your impact at Cision. Be seen, be understood, be you.

Distribution Customer Support Specialist

Cision is a global powerhouse in the Public Relations software space with over 100 years of experience innovating the way businesses tell their stories. Our award-winning solutions use cutting-edge technology to provide clients with industry-leading insights and the tools to improve their marketing and PR needs. With offices in over 20 countries around the world, we're committed to growing our communities and our people by offering amazing perks, professional development, and opportunities for you to power your career.

The most important measure of our success is yours.

JOB SUMMARY:

The Distribution Customer Support Specialist is the client's primary point of contact with PR Newswire. This role acts as a liaison, provides service and product information, answers questions, resolves any emerging problems that the customer might face with accuracy and efficiency. Our team is genuinely excited to help customers.

Responsibilities:

Areas of importance for this Customer Support Specialist to be both proficient and efficient in include, but are not limited to:

Provide excellent customer service, respond efficiently to customer inquiries and maintain high customer satisfaction via phone, chat and email.

Set up and confirm orders submitted for distribution through PR Newswire including vetting content for acceptability, reviewing and confirming order details with clients to accurately pass information through a processing queue, counseling clients on additional product solutions, and providing effective communication both verbal and written to support clients through the distribution process

Be the point of resolution whenever possible

Educate clients on PR Newswire products, services and procedures

Meet or exceed activity metrics as assigned

Navigate various platforms and databases such as Salesforce, NetSuite, Microsoft Suite and other proprietary platforms and databases

Ability to reprioritize workload to ensure SLAs are met

Form successful internal partnerships with other departments to improve ability to support customer needs (these areas include Finance, Technology, Sales, Product)

Qualifications: (Required and Desired)

Bachelor's Degree required

Must have at least 1 year of successful customer service experience

Excellent communication skills

Strong phone contact handling skills and active listening

Detail oriented, goal driven

Ability to multi-task, prioritize, and manage time effectively

Ability to adapt/respond to different types of customers and high-pressure situations

Strong computer skills

Must be flexible with schedule with some OT and holiday coverage required.

Company Insights:

State-of-the-art office

Medical, dental, vision

FSA (Health & dependent care)

Life & disability insurance

401(k)

Flexible PTO and work arrangements

Casual work environment

Tuition reimbursement & professional training

What You'll Do
What You'll Bring
What We Offer
Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. We equip PR and corporate communications, marketing, and social media professionals with the tools they need to excel in today's data driven world. Our deep expertise, exclusive data partnerships, and award-winning products, includingCisionOne,Brandwatch, andPR Newswire, enable over 75,000 companies and organizations, including 84% of the Fortune 500, to see and be seen, understand and be understood by the audiences that matter most to them.
Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing theCEO Action for Diversity & Inclusion pledgeand named a "Top Diversity Employer" for 2021 byDiversityJobs.com.
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com
Cision, Inc. "the Company" only communicates with candidates and extends job offers through direct channels, not third parties.
Please review ourGlobal Candidate Data Privacy Statementto learn about Cision's commitmentto protecting personal data collected during the hiring process.