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Cisco Voip Jobs (NOW HIRING)

VoIP Engineer SME

Potomac, MD · On-site

$99K - $225K/yr

VoIP Engineer SME The Opportunity: Supports the development of new Voice over IP (VoIP) networks ... Ability to configure and support Cisco Unified Border Element (CUBE) for SIP trunking, call routing ...

VoIP Engineer SME

Ashton, MD · On-site

$99K - $225K/yr

VoIP Engineer SME The Opportunity: Supports the development of new Voice over IP (VoIP) networks ... Ability to configure and support Cisco Unified Border Element (CUBE) for SIP trunking, call routing ...

VoIP Engineer SME

Mclean, VA · On-site

$99K - $225K/yr

VoIP Engineer SME The Opportunity: Supports the development of new Voice over IP (VoIP) networks ... Ability to configure and support Cisco Unified Border Element (CUBE) for SIP trunking, call routing ...

VoIP Engineer SME

Bowie, MD · On-site

$99K - $225K/yr

VoIP Engineer SME The Opportunity: Supports the development of new Voice over IP (VoIP) networks ... Ability to configure and support Cisco Unified Border Element (CUBE) for SIP trunking, call routing ...

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Cisco Voip information

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How much do cisco voip jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for cisco voip in the United States is $30.44, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $39.42 per hour, depending on experience, location, and employer.

What does a Cisco VoIP do?

In a Cisco VoIP position, your daily responsibilities may include configuring and maintaining Cisco voice systems, troubleshooting call quality or connection issues, monitoring network performance, and applying patches or updates to communications hardware and software. You will often collaborate with IT teams, system administrators, and helpdesk staff to ensure seamless telephony operations across the organization. Supporting end-users, documenting changes, and implementing new features are also common parts of the job. This role frequently requires a proactive approach to identify and resolve potential issues before they affect business operations.

What is a Cisco VoIP?

A Cisco VoIP job involves designing, implementing, managing, and troubleshooting voice-over-IP (VoIP) solutions using Cisco technologies. Professionals in this role work with call managers, gateways, and collaboration tools to ensure seamless communication. They may also configure Quality of Service (QoS), security protocols, and network integrations to optimize voice performance. These roles are common in enterprises, telecom providers, and IT service companies. Certification such as Cisco CCNP Collaboration can enhance job prospects.

What are the key skills and qualifications needed to thrive in the Cisco VoIP position?

To thrive as a Cisco VoIP professional, you need a solid understanding of voice-over-IP networking, telephony systems, and troubleshooting, generally supported by experience or education in IT or network engineering. Familiarity with Cisco Unified Communications Manager (CUCM), Cisco routers and switches, and certifications like CCNA or CCNP Collaboration is highly valued. Strong analytical thinking, excellent communication, and the ability to work well under pressure are important soft skills for this role. These abilities ensure reliable voice infrastructure, efficient issue resolution, and effective support for organizational communications.

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Infographic showing various Cisco Voip job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $63,321 per year, or $30.4 per hour.

Switch Technician with a Cisco Certified Network Associate (CCNA)

Bowhead

CA • On-site

$38.75/hr

Full-time

Posted 4 days ago


Job description

Overview
Switch Technician with a Cisco Certified Network Associate (CCNA) (TAFB-2026-25884):
Bowhead seeks a Switch Technician with a Cisco Certified Network Associate (CCNA) certification to support the Base Telecommunications System (BTS) contract at Travis Air Force Base, California. This position plays a critical role in maintaining the newly installed Cisco Unified Communications Manager (CUCM) supporting David Grant Medical Center and the surrounding hospital campus. This is a unique opportunity to join the team during the deployment of a new Cisco Unified Communications solution. Qualified candidates hired early in the contract will have the opportunity to participate in the installation, configuration, testing, and transition of the new CUCM environment before assuming long-term operations and maintenance responsibilities.
Responsibilities
Essential functions will include:
  • Administer, operate, maintain, and troubleshoot Cisco Unified Communications Manager (CUCM) and associated Unified Communications infrastructure.
  • Support installation, configuration, migration, testing, and cutover activities for the hospital's new Cisco Unified Communications platform.
  • Configure Cisco IP telephones, voice gateways, Unity, virtual servers, network switches, UPS systems, and related voice infrastructure.
  • Perform adds, moves, changes, and deletions (MACDs) for voice services.
  • Install software upgrades, security patches, certificates, and licensing while coordinating implementation with Government personnel.
  • Maintain system backups, configuration documentation, and accurate database records.
  • Troubleshoot voice, VoIP, gateway, server, and network issues to restore critical communications services.
  • Support E-911 services, voice mail administration, and Unified Communications applications.
  • Coordinate scheduled maintenance and outages while minimizing operational impact.
  • Participate in preventive maintenance inspections, system health checks, and performance monitoring.
  • Maintain compliance with DoD cybersecurity requirements, Security Technical Implementation Guides (STIGs), and applicable Cisco best practices.
  • Support 24/7 emergency restoration efforts as required for mission-critical telecommunications systems.
  • Interface professionally with Government personnel, vendors, and other technical teams to support ongoing operations and future modernization efforts.
  • Other duties as assigned

Qualifications
  • Education
    • High school diploma or equivalent required.
    • Associate's degree in Information Technology, Computer Networking, Telecommunications, Computer Science, or a related technical field preferred.
    • Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field is a plus but not required.
    • Relevant military training or technical certifications may be substituted for formal education.
  • Years of experience
    • 3+ years of experience supporting Cisco Unified Communications (CUCM) and enterprise VoIP environments.
    • Experience administering, maintaining, and troubleshooting Cisco Unified Communications Manager (CUCM).
    • Experience with Cisco IP phones, voice gateways, Unity Connection, and supporting voice infrastructure.
    • Experience performing software upgrades, patch management, licensing, and system backups.
    • Experience troubleshooting Layer 2/Layer 3 network connectivity related to VoIP services.
  • Required skills or certifications
    • Cisco Certified Network Associate (CCNA) certification (required).
    • DoD 8570/8140 IAT Level II certification (Security+).
    • Experience administering Cisco Unified Communications Manager (CUCM).
    • Experience supporting Cisco VoIP and Unified Communications environments.
    • Working knowledge of Cisco voice gateways, Unity, UCS servers, virtual environments, and IP telephony.
    • Experience performing software upgrades, patch management, certificate management, and licensing.
    • Understanding of TCP/IP networking, routing, switching, VLANs, QoS, and voice over IP.
    • Ability to troubleshoot complex voice and network issues in a mission-critical environment.
    • Strong written and verbal communication skills.
    • Ability to obtain and maintain required Government security credentials.
  • Preferred Qualifications
    • Experience supporting Department of Defense or Federal telecommunications systems.
    • Experience with VMware, Cisco UCS, Cisco Unity Connection, Local Session Controllers, and E-911 systems.
    • Experience with STIG compliance, PKI certificates, and Cisco Smart Licensing.
    • Previous experience supporting hospital or healthcare communications environments.
  • Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint
  • Ability to communicate effectively with all levels of employees and outside contacts
  • Strong interpersonal skills and good judgment with the ability to work alone or as part of a team

Physical Demands:
  • Must be able to lift up to 50 pounds
  • Must be able to stand and walk for prolonged amounts of time
  • Must be able to twist, bend and squat periodically

CLEARANCE REQUIREMENTS: There are currently no Security Clearance requirements for this position; however, candidates must be able to successfully pass a background check. Due to the location of this work, US Citizenship is required. Bowhead reserves the right to change this requirement if necessitated by business needs or contractual obligations.
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