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How much do cisco unified communication jobs pay per year?

As of Aug 17, 2026, the average yearly pay for cisco unified communication in the United States is $113,793.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $144,000.00 per year, depending on experience, location, and employer.

What is a Cisco Unified Communication?

A Cisco Unified Communication (UC) job involves designing, implementing, managing, and troubleshooting voice, video, messaging, and collaboration solutions using Cisco technologies. Professionals in this role work with Cisco Unified Communications Manager (CUCM), Unity Connection, Jabber, Webex, and other collaboration tools to ensure seamless communication within an organization. They configure VoIP networks, integrate telephony with enterprise applications, and ensure system security and reliability. This role often requires knowledge of networking, QoS, SIP, and VoIP protocols.

What are the key skills and qualifications needed to thrive in the Cisco Unified Communication position, and why are they important?

To thrive in a Cisco Unified Communication role, you need a strong understanding of network infrastructure, VoIP technologies, and telephony systems, often supported by a degree in information technology or a related field. Proficiency with Cisco Unified Communications Manager (CUCM), as well as relevant certifications like CCNA Collaboration or CCNP Collaboration, is highly valued. Excellent troubleshooting skills, adaptability, and clear communication are important for collaborating with teams and supporting end-users. These skills ensure seamless integration, maintenance, and optimization of communication systems critical to business operations.

What are the typical responsibilities of someone working in Cisco Unified Communication?

Professionals in Cisco Unified Communication roles are typically responsible for deploying, configuring, and maintaining voice and video communications systems across an organization. Their daily tasks may include troubleshooting issues, managing user accounts, and ensuring system security and reliability. They often collaborate with IT teams, vendors, and internal stakeholders to optimize performance and implement upgrades. This role requires a proactive approach to keeping communication platforms efficient and up to date, which is vital for supporting day-to-day business operations.

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What states have the most Cisco Unified Communication jobs?

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What job categories do people searching Cisco Unified Communication jobs look for?

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Cisco Unified Communication jobs near you
Infographic showing various Cisco Unified Communication job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $113,793 per year, or $54.7 per hour.

Cisco Unified Communications SME

All Native Group

Washington, DC • On-site

$120K - $170K/yr

Full-time

Re-posted 6 days ago

Job description

Summary
Seeking a highly qualified Senior level Cisco Unified Communications Manager (CUCM) engineer to design, implement and provide maintenance and support of enterprise-level voice solutions including Call Manager, Unity Connection, Emergency Responder and VoIP endpoints. The Engineer shall possess a deep understanding and bring expertise of CUCM cluster design and operations. Engineer will function in a Tier 3 role within a team environment and provide Tier 2 and Tier 3 support. Engineer shall possess the ability to lead voice solution implementations from planning to execution. This role is critical in support of the enterprise CUCM infrastructure.
Description of Daily Duties:
• Configure and support CUCM clusters, voice gateways and endpoints in a multi-site environment.
• Configure and support SIP trunks to ensure optimal call routing amongst sites and PSTN
  • Provide Tier 3/advanced level investigation and troubleshooting of complex voice issues across the enterprise voice environments.
  • Monitor and maintains CUCM cluster health, performance and availability across the enterprise, document voice issues and make recommendations for any adverse findings that will impact cluster health
  • Provide support to internal support groups such as PMO, NOC and Installations
  • Collaborate with Cybersecurity/Information Assurance groups to ensure the security and integrity of CUCM, and ensure the system aligns with standards and compliance requirements.
  • Lead enterprise voice related projects, migrations, tech refreshes, deployments and implementations.
  • Support planned maintenance activities such as system patching and vulnerability management and configuration changes.
  • Be able to collaborate and perform in a team oriented and as an individual contributor.
  • Be a self-starter and able to work independently
  • Provide cross training across the enterprise voice teams, Tier 2 and Tier 3.
  • Develop and maintain system designs, diagrams and standard operating procedures (SOPs).
  • Ensures enterprise CUCM is highly available, failover and contingencies are in place.
  • Provides research, investigation and problem resolution of voice incidents and outages and status updates utilizing appropriate Incident Handling, Management and Ticketing system.
  • Participates in industry partners technology research, evaluations and solutions

Qualifications and Desired Skills:
• Cisco certifications preferred: CCNA-VOICE, CCNP Collaboration or CCIE Collaboration
• 7+ years of expertise and hands-on experience with CUCM solutions in a large enterprise environment.
• Possess strong knowledge and experience with Cisco voice gateways (VG410, 420, 450)
• 7 years' experience with CUCM. Versions 14 or 15 are preferable.
• Knowledge and familiarity with CUCM best practices and security (TLS, SRTP, certificates)
• Senior level knowledge with Call Manager, Unity Connection, SIP trunking and PSTN connectivity, Call routing
  • Familiarity with 3rd party integration (Microsoft Teams)
    • Knowledgeable with Cisco IOS routers, switching, SBC (Cisco Unified Border Element CUBE)
    • Possess strong written and verbal communications
    • Strong knowledge of telecommunications, i.e. wiring, cross connects, demarcation points, circuits etc.
    • Solid team player and ability to mentor

Drug Free Workplace
All Native Group is a Drug Free Workplace. It is our policy that all new hires must successfully complete a pre-employment drug screen as a condition of employment. In addition, all employees are subject to random drug screens throughout the term of their employment with All Native Group.
Security Clearance
Must be a U.S. citizen. Must possess or be able to obtain/maintain a SECRET security clearance.
Compensation and Benefits:
The expected compensation range for this position is $120,000.00-$170,000.00 per year. We offer comprehensive benefits that allow you to balance work and life. A benefits summary is available from this link: https://jobs.allnativegroup.com/categories/1/benefits/1/employee-benefits.
AAP/EEO Statement
All Native Group, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws. We value the skills and experience Veterans bring to the workplace and strongly encourage Veterans to apply.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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