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Cisco Telecom Jobs in Florida (NOW HIRING)

Lennar Homes

Network Voice Engineer

Miami, FL · On-site

The Network & Telecom Support Engineer II is responsible for the support, implementation, and ... Certifications such as ITIL, Cisco CCNA, CompTIA Network+, or similar are preferred but not ...

Lennar

Network Voice Engineer

Miami, FL

The Network & Telecom Support Engineer II is responsible for the support, implementation, and ... Certifications such as ITIL, Cisco CCNA, CompTIA Network+, or similar are preferred but not ...

Lennar

Network Voice Engineer

Miami, FL · On-site

The Network & Telecom Support Engineer II is responsible for the support, implementation, and ... Certifications such as ITIL, Cisco CCNA, CompTIA Network+, or similar are preferred but not ...

Collabera

Network Technician

Saint Petersburg, FL

$22.25 - $28.50/hr

Adtran, AMS, Ciena MTM, Cisco CTM, FENS, Naviscore, Calix, 5620 SAM,ASAM 7300's, Juniper routers ... Telecom Technician Jobs, Telecom Analyst jobs, IP Technician Jobs, Network Engineer Jobs, Network ...

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$18

$36

$54

How much do cisco telecom jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for cisco telecom in Florida is $36.18, according to ZipRecruiter salary data. Most workers in this role earn between $28.56 and $43.99 per hour, depending on experience, location, and employer.

What is a Cisco Telecom job?

A Cisco Telecom job involves designing, implementing, and maintaining telecommunications networks using Cisco technologies. Professionals in this role work with routers, switches, VoIP systems, and network security to ensure reliable communication. They may also troubleshoot network issues, optimize performance, and support enterprise or service provider infrastructures. Strong knowledge of Cisco networking equipment, protocols, and certifications like CCNA or CCNP is often required.

What types of projects or tasks can a Cisco Telecom professional expect to handle on a daily basis?

Cisco Telecom professionals are frequently involved in configuring, maintaining, and troubleshooting network equipment, such as routers, switches, and firewalls, to ensure seamless telecommunications connectivity for clients or internal teams. Day-to-day tasks often include monitoring network performance, implementing upgrades, responding to service outages, and collaborating with engineers, support teams, or clients to resolve technical issues. Professionals in this role may also participate in network design or migration projects, security audits, and regular maintenance activities. The fast-paced environment offers variety, and each day brings the opportunity to solve new challenges and help drive the organization's digital communications forward.

What are the key skills and qualifications needed to thrive in the Cisco Telecom position, and why are they important?

To thrive as a Cisco Telecom professional, you need strong knowledge of networking protocols, telecommunications infrastructure, and Cisco network devices, often supported by a degree in IT or telecommunications. Industry-recognized certifications such as Cisco CCNA, CCNP, or relevant experience with Cisco routers, switches, and voice/data communication systems are typically required. Excellent problem-solving, communication, and teamwork skills help you collaborate effectively and resolve technical issues quickly. These abilities are crucial for maintaining reliable network operations and delivering prompt support in dynamic, high-stakes environments.

What are popular job titles related to Cisco Telecom jobs in Florida? For Cisco Telecom jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Cisco Telecom jobs in Florida look for? The top searched job categories for Cisco Telecom jobs in Florida are:
Cisco Telecom jobs near you
Infographic showing various Cisco Telecom job openings in Florida as of July 2026, with employment types broken down into 77% Full Time, 4% Temporary, and 19% Contract. Highlights an 89% In-person, 5% Hybrid, and 6% Remote job distribution, with an average salary of $75,254 per year, or $36.2 per hour.

Telecom Support Service Delivery Manager (SDM)

Source 1 Solutions

Clearwater, FL • On-site

Full-time

Re-posted 22 days ago

Job description

Job Summary:
Source 1 Solutions is seeking a Telecom Support Service Delivery Manager (SDM) to oversee the end-to-end delivery of telecom services. The role involves managing service delivery across various teams, ensuring high service quality, operational efficiency, and effective communication with stakeholders.
Responsibilities:
• Lead and manage telecoms service delivery across support desk, NOC, field engineers, and scheduling/dispatch teams.
• Ensure timely resolution of incidents, service requests, and escalations in line with SLAs and KPIs.
• Coordinate cross-functional teams to deliver consistent and high-quality telecom services.
• Oversee resource planning, scheduling, and dispatch to optimize engineer utilization.
• Implement and maintain service management framework (ITIL preferred).
• Act as a primary escalation point for critical incidents (P1/P2 outages).
• Implement and maintain an on-call Rota to satisfy all product ranges supported.
• Drive continuous improvement initiatives to reduce case volumes and improve service performance.
• Prepare and deliver weekly executive reports / dashboards and presentation decks with performance insights.
• Manage customer relationships and ensure high levels of client satisfaction.
• Monitor and report on key service metrics, including case volumes, resolution times, and SLA compliance.
Qualifications:
Required:
• 5–10 years’ experience in telecoms and IT service delivery roles.
• Previous experience managing support, engineering, and dispatch teams.
• Strong telecoms background including Legacy equipment such as Nortel, Avaya, Mitel, NEC, ComXchange, SIP, VoIP, WAN/LAN, MPLS, SD-WAN, monitoring and cloud communications.
• Understanding of carrier services, networking infrastructure, and telephony systems.
• Experience with ticketing systems such as MS Dynamics, Connectwise, ServiceNow, monitoring tools Auvik, Virsae, and reporting platforms MS BI etc.
• Ability to analyze technical issues and provide guidance to engineering teams.
• Proven leadership in managing multi-disciplinary technical teams.
• Excellent communication skills with the ability to engage both technical and non-technical stakeholders internally or externally.
• Experience presenting to the executive leadership and producing C-level reporting decks.
• Strong organizational skills with the ability to manage competing priorities.
• Very strong communications skills in an engineering environment.
Preferred:
• ITIL certification advantageous.
• Relevant telecoms or networking certifications (CCNA/CCNP or equivalent desirable).
• Familiarity with Microsoft, Cisco, Avaya, ClearlyIP and other telecom/network vendors is advantageous.
Company:
Source 1 Solutions offers a vast array of products, from drug testing and background checks to driving records and DNA paternity testing, to businesses large and small. Founded in 2001, the company is headquartered in Austin, Texas, US, , with a team of 2-10 employees. The company is currently Early Stage.

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