Has a high level of customer service * Identifies suspected fraudulent claims and tracks with ... Recipient of 2024 Cigna's Well-Being Award for having a best-in-class health and wellness program
Has a high level of customer service * Identifies suspected fraudulent claims and tracks with ... Recipient of 2024 Cigna's Well-Being Award for having a best-in-class health and wellness program
Software Test Specialist with Security Clearance
Fort Huachuca, AZ · On-site
$40K - $65K/yr
... customer service, and to do that we need quality individuals. But more than that, we at T-Rex are ... 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified ...
Software Test Specialist with Security Clearance
Fort Huachuca, AZ · On-site
$40K - $65K/yr
... customer service, and to do that we need quality individuals. But more than that, we at T-Rex are ... 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified ...
Registered Dietitian - Phoenix, AZ
Phoenix, AZ · On-site
$31 - $41.75/hr
Follow Company Standards of Customer Service Behavior * Participate in Quality Improvement (QI ... Medical - Choice between three Cigna PPO plans (company pays 90% for employees and 50% for ...
Registered Dietitian - Phoenix, AZ
Phoenix, AZ · On-site
$31 - $41.75/hr
Follow Company Standards of Customer Service Behavior * Participate in Quality Improvement (QI ... Medical - Choice between three Cigna PPO plans (company pays 90% for employees and 50% for ...
Registered Dietitian
Phoenix, AZ · On-site
$31 - $41.75/hr
Follow Company Standards of Customer Service Behavior * Participate in Quality Improvement (QI ... Medical - Choice between three Cigna PPO plans (company pays 90% for employees and 50% for ...
Registered Dietitian
Phoenix, AZ · On-site
$31 - $41.75/hr
Follow Company Standards of Customer Service Behavior * Participate in Quality Improvement (QI ... Medical - Choice between three Cigna PPO plans (company pays 90% for employees and 50% for ...
Registered Dietitian
Phoenix, AZ · On-site
$70K - $80K/yr
Follow Company Standards of Customer Service Behavior * Participate in Quality Improvement (QI ... Medical - Choice between three Cigna PPO plans (company pays 90% for employees and 50% for ...
Quick apply
Registered Dietitian
Phoenix, AZ · On-site
$70K - $80K/yr
Follow Company Standards of Customer Service Behavior * Participate in Quality Improvement (QI ... Medical - Choice between three Cigna PPO plans (company pays 90% for employees and 50% for ...
Test Specialist
Sierra Vista, AZ · On-site
$40K - $52K/yr
... customer service, and to do that we need quality individuals. But more than that, we at T-Rex are ... 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified ...
Quick apply
Test Specialist
Sierra Vista, AZ · On-site
$40K - $52K/yr
... customer service, and to do that we need quality individuals. But more than that, we at T-Rex are ... 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified ...
Test Specialist
Fort Huachuca, AZ · On-site
$40K - $52K/yr
... customer service, and to do that we need quality individuals. But more than that, we at T-Rex are ... 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified ...
Test Specialist
Fort Huachuca, AZ · On-site
$40K - $52K/yr
... customer service, and to do that we need quality individuals. But more than that, we at T-Rex are ... 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified ...
Test Specialist with Security Clearance
Fort Huachuca, AZ · On-site
$40K - $52K/yr
... customer service, and to do that we need quality individuals. But more than that, we at T-Rex are ... 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified ...
Test Specialist with Security Clearance
Fort Huachuca, AZ · On-site
$40K - $52K/yr
... customer service, and to do that we need quality individuals. But more than that, we at T-Rex are ... 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified ...
$40K - $52K/yr
... customer service, and to do that we need quality individuals. But more than that, we at T-Rex are ... 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified ...
$40K - $52K/yr
... customer service, and to do that we need quality individuals. But more than that, we at T-Rex are ... 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified ...
Registered Dietitian - Phoenix, AZ
Phoenix, AZ · On-site
$60 - $80/hr
Follow Company Standards of Customer Service Behavior * Participate in Quality Improvement (QI ... Medical - Choice between three Cigna PPO plans (company pays 90% for employees and 50% for ...
Registered Dietitian - Phoenix, AZ
Phoenix, AZ · On-site
$60 - $80/hr
Follow Company Standards of Customer Service Behavior * Participate in Quality Improvement (QI ... Medical - Choice between three Cigna PPO plans (company pays 90% for employees and 50% for ...
Software Test Specialist
$40K - $65K/yr
... customer service, and to do that we need quality individuals. But more than that, we at T-Rex are ... 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified ...
Quick apply
Software Test Specialist
$40K - $65K/yr
... customer service, and to do that we need quality individuals. But more than that, we at T-Rex are ... 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified ...
Software Test Specialist
Fort Huachuca, AZ · On-site
$40K - $65K/yr
... customer service, and to do that we need quality individuals. But more than that, we at T-Rex are ... 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified ...
Software Test Specialist
Fort Huachuca, AZ · On-site
$40K - $65K/yr
... customer service, and to do that we need quality individuals. But more than that, we at T-Rex are ... 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified ...
$40K - $65K/yr
... customer service, and to do that we need quality individuals. But more than that, we at T-Rex are ... 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified ...
$40K - $65K/yr
... customer service, and to do that we need quality individuals. But more than that, we at T-Rex are ... 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified ...
Software Test Specialist
Fort Huachuca, AZ · On-site
$40K - $65K/yr
... customer service, and to do that we need quality individuals. But more than that, we at T-Rex are ... 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified ...
Quick apply
Software Test Specialist
Fort Huachuca, AZ · On-site
$40K - $65K/yr
... customer service, and to do that we need quality individuals. But more than that, we at T-Rex are ... 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified ...
Underwriting Assistant
Scottsdale, AZ · On-site
$80 - $100/hr
... customers and brokers. For further information about Core Specialty, please visit www ... Cigna.com. #J-18808-Ljbffr
Underwriting Assistant
Scottsdale, AZ · On-site
$80 - $100/hr
... customers and brokers. For further information about Core Specialty, please visit www ... Cigna.com. #J-18808-Ljbffr
... customer service, and to do that we need quality individuals. But more than that, we at T-Rex are ... 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified ...
... customer service, and to do that we need quality individuals. But more than that, we at T-Rex are ... 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified ...
... customer service, and to do that we need quality individuals. But more than that, we at T-Rex are ... 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified ...
... customer service, and to do that we need quality individuals. But more than that, we at T-Rex are ... 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified ...
... customer service, and to do that we need quality individuals. But more than that, we at T-Rex are ... 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified ...
... customer service, and to do that we need quality individuals. But more than that, we at T-Rex are ... 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified ...
... customer service, and to do that we need quality individuals. But more than that, we at T-Rex are ... 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified ...
... customer service, and to do that we need quality individuals. But more than that, we at T-Rex are ... 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified ...
... customer service, and to do that we need quality individuals. But more than that, we at T-Rex are ... 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified ...
Quick apply
... customer service, and to do that we need quality individuals. But more than that, we at T-Rex are ... 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified ...
Cigna Customer Service information
See Arizona salary details
$9.18 - $10.67
2% of jobs
$10.67 - $12.16
4% of jobs
$12.16 - $13.64
14% of jobs
$14 is the 25th percentile. Wages below this are outliers.
$13.64 - $15.13
21% of jobs
The median wage is $15.76 / hr.
$15.13 - $16.62
21% of jobs
$18.02 is the 75th percentile. Wages above this are outliers.
$16.62 - $18.10
14% of jobs
$18.10 - $19.59
11% of jobs
$19.59 - $21.08
5% of jobs
$21.08 - $22.56
4% of jobs
$22.56 - $24.05
2% of jobs
$24.05 - $25.54
2% of jobs
$9
$16
$25
How much do cigna customer service jobs pay per hour?
As of Sep 7, 2026, the average hourly pay for cigna customer service in Arizona is $16.93, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $18.61 per hour, depending on experience, location, and employer.
What is a Cigna Customer Service?
A Cigna Customer Service job involves assisting customers with their health insurance plans, claims, billing inquiries, and policy details. Representatives provide support through phone, email, or chat, helping members navigate their benefits and resolve issues. Strong communication, problem-solving, and empathy skills are essential. The role may also involve coordinating with healthcare providers and ensuring customer satisfaction.
What are the key skills and qualifications needed to thrive in the Cigna Customer Service position, and why are they important?
To thrive as a Cigna Customer Service representative, you need excellent communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and healthcare benefit systems is often required. Exceptional listening, patience, and empathy help you resolve customer concerns effectively, while adaptability enables you to manage a variety of inquiries. These attributes are crucial for delivering accurate information, ensuring customer satisfaction, and maintaining Cigna's reputation for quality service.
What are common challenges faced by Cigna Customer Service representatives and how are they supported in addressing them?
Cigna Customer Service representatives often handle complex questions about insurance benefits, claims processing, and coverage guidelines, which can sometimes be challenging due to the detailed nature of healthcare plans. To help address these challenges, representatives are provided with thorough training, access to comprehensive knowledge bases, and support from experienced supervisors. There are also established escalation pathways for particularly difficult or unique situations. This structured support environment ensures employees can confidently assist customers while continuing to develop their expertise and problem-solving skills.
How to get hired at Cigna customer service?
To get hired as a Cigna customer service representative, applicants should submit an online application through the company's careers page, demonstrate strong communication and problem-solving skills, and typically complete a phone or virtual interview. Relevant experience in customer service and familiarity with healthcare or insurance terminology can improve chances of selection.
What are popular job titles related to Cigna Customer Service jobs in Arizona?
For Cigna Customer Service jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Cigna Customer Service jobs in Arizona look for?
The top searched job categories for Cigna Customer Service jobs in Arizona are:
What cities in Arizona are hiring for Cigna Customer Service jobs?
Cities in Arizona with the most Cigna Customer Service job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 8 days ago
Job description
Job Type:
Permanent
Build a brilliant future with Hiscox
Position: Claims Examiner- 1st Party Property
Team: 1st Party Property
The Role:
The Claims Examiner adjudicates assigned claims within given authority and provides operational support to the claims team. This person also:
Requirements:
Additional Factors Considered:
The Team:
The US Claims team at Hiscox is a growing group of professionals working together to provide superior customer service and claims handling expertise. The claims staff are empowered to manage their claims within given authority to provide fair and fast resolution of claims for our insured and broker partners. With strong growth across the US business, the Claims team is focused on delivering profitability while reinforcing Hiscox's strong brand built on a long history of outstanding claims handling.
Hiscox Values:
At Hiscox our spirit is in Challenging Convention and everything we do is guided by our Values.
What Hiscox USA Offers:
**Please note that this position is hybrid and requires two (2) days in our office weekly**
Salary range: $70-$85k
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment
#LI-RM1
Work with amazing people and be part of a unique culture
Permanent
Build a brilliant future with Hiscox
Position: Claims Examiner- 1st Party Property
Team: 1st Party Property
The Role:
The Claims Examiner adjudicates assigned claims within given authority and provides operational support to the claims team. This person also:
- Adjusts and resolves moderate claims that includes all phases 1st Party commercial claims for our Property Team
- Accurately reviews and assesses coverage for all losses
- Completes full in depth investigations to confirm how coverage is relevant and applies it to the loss
- Manages smaller business income losses and the period of restoration
- Accurately documents claim files with all relevant claim documentation, correspondence and notes in compliance with company policies and applicable regulatory authorities
- Accurately assesses reserves for indemnity and expense payments
- With minimal supervision, drafts coverage letters, including reservation of rights and denial letters
- Drives 1st Party Best Practices to manage expense and exposure on losses
- Has a high level of customer service
- Identifies suspected fraudulent claims and tracks with special investigations unit
- Participates in Claims projects as needed
Requirements:
- 1+ years of 1st Party Commercial claims handling experience
- Advanced knowledge of claims analysis and adjusting practices
- In depth knowledge of standards for claims documentation
- Proven ability to actively and effectively negotiate settlement of moderate to complex claims
- Strong analytical skills
- Strong verbal and written communication skills
- Active insurance adjuster's license preferred
- B.A./B.S degree from an accredited College or University preferred
Additional Factors Considered:
- Subject matter expertise
- Demonstrated take charge attitude and ability to work with minimal oversight within their authority levels
- Identifies and suggests improvements to processes within the claim department and raises with manager
The Team:
The US Claims team at Hiscox is a growing group of professionals working together to provide superior customer service and claims handling expertise. The claims staff are empowered to manage their claims within given authority to provide fair and fast resolution of claims for our insured and broker partners. With strong growth across the US business, the Claims team is focused on delivering profitability while reinforcing Hiscox's strong brand built on a long history of outstanding claims handling.
Hiscox Values:
At Hiscox our spirit is in Challenging Convention and everything we do is guided by our Values.
- Courage: Dare to take a risk
- Ownership: Passionate, commercial and accountable
- Integrity: Do the right thing, however hard
- Connected: Together, build something better
- Human: Clear, fair and inclusive
What Hiscox USA Offers:
- Competitive salary and bonus (based on personal & company performance)
- 401(k) with competitive company matching
- Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
- Company paid group term life, short- term disability and long-term disability coverage
- 24 Paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days
- Paid parental leave
- 4 week paid sabbatical after every 5 years of service
- Financial Adoption Assistance and Medical Travel Reimbursement Programs
- Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
- Company paid subscription to Headspace to support employees' mental health and wellbeing
- Recipient of 2024 Cigna's Well-Being Award for having a best-in-class health and wellness program
- Dynamic, creative and values-driven culture
- Modern and open office spaces, complimentary drinks
**Please note that this position is hybrid and requires two (2) days in our office weekly**
Salary range: $70-$85k
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment
#LI-RM1
Work with amazing people and be part of a unique culture
About Hiscox
Sourced by ZipRecruiter
Industry
Insurance services
Company size
1,001 - 5,000 Employees
Headquarters location
Atlanta, GA, US
Year founded
1901