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Answering Service Rep Jobs in Arizona (NOW HIRING)

NESCO Inc

Call Center Representative

Tucson, AZ · On-site

$15.50 - $19.25/hr

Call Center Representative Do you like talking on the phone? Small call center with high profile ... Answering service: 1 year Skills/Qualifications: Excellent Customer Service Position is answering ...

Branded Bills

Customer Service Representative

Tempe, AZ · On-site

$18 - $19/hr

Customer Service Representative Department: Customer Service Reports To: Director of Customer ... Answering customer inquiries and help them with their order needs * Answering live customer ...

VCA Animal Hospitals

Customer Service Representative

Tucson, AZ · On-site

$15.25 - $20.50/hr

The CSR combines customer service with sales skills to develop the relationships we have with our ... Answering questions regarding products and services, including educating clients on general animal ...

VCA Animal Hospitals

Customer Service Representative

Tucson, AZ · On-site

$15.25 - $20.50/hr

The CSR combines customer service with sales skills to develop the relationships we have with our ... Answering questions regarding products and services, including educating clients on general animal ...

Lincare

Customer Service Rep

Sierra Vista, AZ · On-site

$15 - $20.25/hr

This employee will be working in a call center/office environment, answering phones, responding to ... Must be 18 years of age or older #CSR

New

Lincare Holdings

Customer Service Rep

Sierra Vista, AZ · On-site

$14.25 - $19.25/hr

Customer Service Representative This employee is a highly motivated, self-starter who will provide ... This employee will be working in a call center/office environment, answering phones, responding to ...

New

FastSigns

Customer Service Representative

Surprise, AZ · On-site

$15.25 - $21/hr

Customer Service Representative As a Customer Service Representative at FastSigns Surprise, you ... be outsourced Answering phone calls Following up on company lead emails Process payments and ...

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Answering Service Rep information

What is an answering service rep?

An Answering Service Representative is a professional who manages incoming calls on behalf of businesses or organizations. Their primary duties include answering phone calls, taking messages, transferring calls, and providing basic information to callers. These representatives often work in call centers or remotely, assisting companies that need 24/7 customer support or want to ensure no call goes unanswered. They play a crucial role in maintaining a professional image for businesses and ensuring effective communication with clients or customers.

How do answering service reps manage high call volumes while maintaining quality customer interactions?

Answering Service Reps often handle large numbers of calls, especially during peak hours or emergencies. To manage this, they utilize call management software, follow structured scripts, and prioritize calls based on urgency. Maintaining professionalism, active listening, and clear communication are essential to ensure every caller feels valued, even under time pressure. Team collaboration and regular training also play key roles in maintaining service quality and efficiency.

What are the key skills and qualifications needed to thrive as an answering service rep?

To thrive as an Answering Service Representative, you need strong verbal communication skills, excellent listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call center software, and customer relationship management (CRM) tools is typically required. Outstanding organization, patience, and professionalism help you handle high call volumes and build positive customer interactions. These skills ensure accurate message delivery, client satisfaction, and efficient service in a fast-paced environment.

What is the average pay for answering service representatives?

Answering service representatives typically earn an average hourly wage of around $12 to $16, with annual salaries ranging from approximately $25,000 to $33,000. Pay can vary based on experience, location, and whether the role is full-time or part-time, often requiring good communication skills and familiarity with call center software.

What are popular job titles related to Answering Service Rep jobs in Arizona?

For Answering Service Rep jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Answering Service Rep jobs in Arizona look for?

The top searched job categories for Answering Service Rep jobs in Arizona are:

What cities in Arizona are hiring for Answering Service Rep jobs?

Cities in Arizona with the most Answering Service Rep job openings:

Answering Service Rep jobs near you

Call Center Representative

NESCO Inc

Tucson, AZ • On-site

$15.50 - $19.25/hr

Other

Posted 4 days ago

Job description

Call Center Representative

Do you like talking on the phone? Small call center with high profile clients seeks a charismatic, professional, and detail-oriented Call Center Representative Quick Overview: Schedule:

8 hour shift

Between 6AM-6 PM or 10AM-10PM, including weekends

Energetic & positive personality

Excellent oral & written communication skills

Excels in multi-tasking & organization

Team-player attitude

Answering incoming calls, text messages, and emails in professional manner

Scheduling appointments

Energetic & positive personality

Professionalism

Excellent communication skills: in-person, telephone, email

Team-player

Education:

High school or equivalent

Experience:

Answering service: 1 year

Skills/Qualifications:

Excellent Customer Service

Position is answering calls and helping customers over the phone to set appointments.

Excellent and writing skills fluent in English (Extra pay for bilingual)

Good computer skills

Must be available to work nights and weekends

Performance Bonuses available

1 year call center or similar experience required

After 90 days for those who qualify candidate can work from home Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.

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