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Answering Service Rep Jobs in Arizona (NOW HIRING)

Doggie District

Customer Service Representative

Phoenix, AZ · On-site

$16 - $21.75/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Answering phones, emails, and voicemails promptly * Processing payments and balancing transactions

Doggie District

Customer Service Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Answering phones, emails, and voicemails promptly * Processing payments and balancing transactions

transpak

Customer Service Representative

Surprise, AZ · On-site

$19/hr

Receive purchase order, enter order into the system, e-mail order to Sales Representative for ... answering calls to the Customer Service Department main line and your direct extension * Provide ...

SUNVEK

Customer Service Representative

Phoenix, AZ · On-site

$35K - $55K/yr

Health insurance Customer Service Representative SUNVEK | Phoenix, Arizona Full-Time | In-Person ... Why Join SUNVEK At SUNVEK, customer service isn't just answering the phone--it's helping make sure ...

QDI Surfaces

Customer Service Rep

Tucson, AZ · On-site

$20/hr

Customer Service Representative Are you ready to elevate your career in a thriving industry? QDI ... Such support can include answering customer inquiries regarding stock checks, pricing, product ...

dbi

Alterations Customer Service Representative

Tucson, AZ

$15.25 - $20.50/hr

The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for ...

dbi

Alterations Customer Service Representative

Glendale, AZ · On-site

$16 - $21.75/hr

The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for ...

dbi

Alterations Customer Service Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for ...

dbi

Alterations Customer Service Representative

Tucson, AZ

$15.25 - $20.50/hr

The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for ...

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All JobsAnswering Service Rep JobsAnswering Service Rep Jobs in Arizona

Answering Service Rep information

What is an answering service rep?

An Answering Service Representative is a professional who manages incoming calls on behalf of businesses or organizations. Their primary duties include answering phone calls, taking messages, transferring calls, and providing basic information to callers. These representatives often work in call centers or remotely, assisting companies that need 24/7 customer support or want to ensure no call goes unanswered. They play a crucial role in maintaining a professional image for businesses and ensuring effective communication with clients or customers.

How do answering service reps manage high call volumes while maintaining quality customer interactions?

Answering Service Reps often handle large numbers of calls, especially during peak hours or emergencies. To manage this, they utilize call management software, follow structured scripts, and prioritize calls based on urgency. Maintaining professionalism, active listening, and clear communication are essential to ensure every caller feels valued, even under time pressure. Team collaboration and regular training also play key roles in maintaining service quality and efficiency.

What are the key skills and qualifications needed to thrive as an answering service rep?

To thrive as an Answering Service Representative, you need strong verbal communication skills, excellent listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call center software, and customer relationship management (CRM) tools is typically required. Outstanding organization, patience, and professionalism help you handle high call volumes and build positive customer interactions. These skills ensure accurate message delivery, client satisfaction, and efficient service in a fast-paced environment.

What is the average pay for answering service representatives?

Answering service representatives typically earn an average hourly wage of around $12 to $16, with annual salaries ranging from approximately $25,000 to $33,000. Pay can vary based on experience, location, and whether the role is full-time or part-time, often requiring good communication skills and familiarity with call center software.

What are popular job titles related to Answering Service Rep jobs in Arizona?

For Answering Service Rep jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Answering Service Rep jobs in Arizona look for?

The top searched job categories for Answering Service Rep jobs in Arizona are:

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Cities in Arizona with the most Answering Service Rep job openings:

Answering Service Rep jobs near you

Customer Service Representative

Doggie District

Phoenix, AZ • On-site

$16 - $21.75/hr

Full-time

Medical, Dental, Vision

Re-posted 25 days ago

Job description

Customer Service Representative

Love people and pets? Join our team and be the welcoming face of our luxury pet resort.

We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members.


Who We Are

NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B+ industry that continues to grow as pet parents seek premium, trusted care for their furry family members.


At NVA Pet Resorts, our mission is simple: create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.


What You'll Do

As a Pet Host, you are the first and last impression of our resort. You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared for.


Your responsibilities include:

  • Greeting clients, pets, and vendors warmly
  • Managing check-ins and check-outs
  • Booking boarding, daycare, grooming, and training reservations
  • Answering phones, emails, and voicemails promptly
  • Processing payments and balancing transactions
  • Obtaining and verifying vaccination records
  • Managing waitlists during peak seasons
  • Recommending services and activity packages that meet client needs
  • Communicating pet updates and concerns to leadership
  • Keeping lobby and front areas clean and safe


You'll also jump in to help the team when needed - which may include handling pets, cleaning up occasional messes, and staying flexible in a fast-paced environment.


What We're Looking For

  • We're seeking someone who is:
  • Friendly, confident, and professional
  • Detail-oriented and organized
  • Comfortable multitasking in a busy lobby
  • Strong with phones, scheduling, and computer systems
  • Comfortable giving tours, recommending services, selling packages, upselling services and promoting memberships.
  • Calm and solution-focused when handling customer concerns
  • Passionate about dogs and cats

You must be able to:

  • Work weekends and holidays
  • Stand, walk, bend, and lift up to 60 lbs
  • Work in a busy, sometimes noisy environment
  • Handle dogs of all sizes safely


Work Schedule

  • Full-Time
  • Monday-Friday shifts
  • Weekend availability required
  • Holiday availability required


Benefits & Perks

  • Health, Dental & Vision
  • Insurance
  • Paid Training
  • Employee Pet Care Discounts
  • Tips
  • Career growth opportunities within NVA


Equal Opportunity Employer

NVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.


If you love customer service, enjoy staying busy, and want to work somewhere that celebrates pets every day - we'd love to meet you.


Work schedule
  • Monday to Friday
  • Weekend availability
  • Holidays
Supplemental pay
  • Tips
Benefits
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Employee discount
  • Paid training

Apply