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Answering Service Rep Jobs in Arizona (NOW HIRING)

LHH US

Client Service Representative

Tempe, AZ · On-site

$19 - $23/hr

Client Service Representative / Customer Service Are you looking for a career and not just another ... answering their general questions via email. You'll also be creating quotes, receiving purchase ...

LHH US

Client Service Representative

Tempe, AZ · On-site

$19 - $23/hr

Client Service Representative / Customer Service Are you looking for a career and not just another ... answering their general questions via email. You'll also be creating quotes, receiving purchase ...

Doggie District

Customer Service Representative

Phoenix, AZ

$16 - $21.75/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Answering phones, emails, and voicemails promptly * Processing payments and balancing transactions

transpak

Customer Service Representative

Goodyear, AZ · On-site

$19/hr

Receive purchase order, enter order into the system, e-mail order to Sales Representative for ... answering calls to the Customer Service Department main line and your direct extension * Provide ...

TransPak

Customer Service Representative

Goodyear, AZ · On-site

$19/hr

Receive purchase order, enter order into the system, e-mail order to Sales Representative for ... answering calls to the Customer Service Department main line and your direct extension * Provide ...

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All JobsAnswering Service Rep JobsAnswering Service Rep Jobs in Arizona

Answering Service Rep information

What is an answering service rep?

An Answering Service Representative is a professional who manages incoming calls on behalf of businesses or organizations. Their primary duties include answering phone calls, taking messages, transferring calls, and providing basic information to callers. These representatives often work in call centers or remotely, assisting companies that need 24/7 customer support or want to ensure no call goes unanswered. They play a crucial role in maintaining a professional image for businesses and ensuring effective communication with clients or customers.

How do answering service reps manage high call volumes while maintaining quality customer interactions?

Answering Service Reps often handle large numbers of calls, especially during peak hours or emergencies. To manage this, they utilize call management software, follow structured scripts, and prioritize calls based on urgency. Maintaining professionalism, active listening, and clear communication are essential to ensure every caller feels valued, even under time pressure. Team collaboration and regular training also play key roles in maintaining service quality and efficiency.

What are the key skills and qualifications needed to thrive as an answering service rep?

To thrive as an Answering Service Representative, you need strong verbal communication skills, excellent listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call center software, and customer relationship management (CRM) tools is typically required. Outstanding organization, patience, and professionalism help you handle high call volumes and build positive customer interactions. These skills ensure accurate message delivery, client satisfaction, and efficient service in a fast-paced environment.

What is the average pay for answering service representatives?

Answering service representatives typically earn an average hourly wage of around $12 to $16, with annual salaries ranging from approximately $25,000 to $33,000. Pay can vary based on experience, location, and whether the role is full-time or part-time, often requiring good communication skills and familiarity with call center software.

What are popular job titles related to Answering Service Rep jobs in Arizona?

For Answering Service Rep jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Answering Service Rep jobs in Arizona look for?

The top searched job categories for Answering Service Rep jobs in Arizona are:

What cities in Arizona are hiring for Answering Service Rep jobs?

Cities in Arizona with the most Answering Service Rep job openings:

Answering Service Rep jobs near you

Customer Service Representative

Guardian Tax

Chandler, AZ • On-site

$19/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Representative

Guardian Tax | Chandler, AZ | Full-Time | In-Office

Guardian Tax is growing, and we're looking for a friendly and motivated Customer Service Representative to join our Chandler team.

In this role, you'll communicate with Guardian Tax clients over the phone, welcome them to our services, and help them better understand their accounts. You'll be focused on providing a great client experience, answering questions, and making sure clients feel supported and informed.

Compensation
  • $19/hour + bonuses
  • Full-time, in-office position
  • Paid training and onboarding
  • Supportive team environment
  • Opportunities to grow with the company
Responsibilities
  • Speak with clients over the phone in a friendly and professional manner
  • Welcome clients to Guardian Tax and our services
  • Review client accounts and go over their services
  • Answer questions and provide helpful information
  • Listen to client needs and help address questions or concerns
  • Maintain a positive and professional client experience
  • Work with the team to ensure clients receive excellent service
Qualifications
  • 1+ year of customer service experience
  • Strong verbal and communication skills
  • Comfortable and confident speaking on the phone
  • Professional, friendly, and dependable
  • Ability to stay organized and pay attention to detail
  • Positive attitude and team-oriented mindset
  • Comfortable working in a fast-paced environment
Why Join Guardian Tax?

We have a high-energy, positive, and team-focused culture. We work hard, support each other, celebrate our wins, and enjoy creating a workplace where people like coming to work.

If you're great with people, comfortable on the phone, and looking for a full-time opportunity with a growing company, we'd love to meet you.

$19/hour + bonuses | Full-Time | Chandler, AZ | In-Office

Apply today and join the Guardian Tax team!

Employment Type: FULL_TIME

Apply