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Cigna Claims Representative Jobs (NOW HIRING)

wheeler

Accounts Receivable Representative

Bristol, CT · On-site

$22/hr

Comprehensive dental and vision insurance through Cigna * Access to wellness programs to support ... Researches claims that do not pass through clearinghouse. Processes paper claims that cannot be ...

Dennis A Cortes MD PA

Biller Coder

Miramar, FL

$17.50 - $22.25/hr

... claims or procedures · Interact with doctors, nurses, and office staff · Able to work during ... Billing representatives are responsible for making sure all accounts aged over 40 days are ...

Dennis A Cortes MD PA

Biller Coder

Miramar, FL

$17.50 - $22.25/hr

... claims or procedures · Interact with doctors, nurses, and office staff · Able to work during ... Billing representatives are responsible for making sure all accounts aged over 40 days are ...

3B Staffing LLC

Data Steward

Atlanta, GA · Remote

$70/hr

C2C Rate- $70/hr C2C (all inclusive) Client: Healthcare Provider(CIGNA) Location: ***Remote but ... Please NO candidates that don't have heavy experience with claims transaction data experience.

3B Staffing LLC

Data Steward

Atlanta, GA · Remote

$70/hr

C2C Rate- $70/hr C2C (all inclusive) Client: Healthcare Provider(CIGNA) Location: ***Remote but ... Please NO candidates that don't have heavy experience with claims transaction data experience.

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Cigna Claims Representative information

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How much do cigna claims representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for cigna claims representative in the United States is $24.56, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $28.85 per hour, depending on experience, location, and employer.

What is a Cigna claims representative?

A Cigna Claims Representative is responsible for processing and evaluating insurance claims to ensure accurate and timely payment. They review medical and policy information, communicate with customers and healthcare providers, and investigate claims for discrepancies or fraud. This role requires strong attention to detail, problem-solving skills, and knowledge of insurance policies. Representatives may also assist customers in understanding their benefits and resolving claim-related issues.

What is a typical workday like for a Cigna claims representative?

As a Cigna Claims Representative, your typical day involves reviewing and processing insurance claims, investigating discrepancies, and communicating with customers, healthcare providers, and internal teams to ensure timely resolutions. You'll spend much of your time working on a computer, using specialized claims management software and responding to inquiries via phone or email. The role often requires balancing multiple priorities and maintaining accuracy under deadlines. Collaboration with other departments—such as customer service, underwriting, or medical review teams—is common, supporting a cooperative team environment. This structure helps ensure claims are handled efficiently and members receive the support they need.

What are the key skills and qualifications needed to thrive in the Cigna claims representative position?

To thrive as a Cigna Claims Representative, you need a solid understanding of health insurance policies, attention to detail, and strong analytical skills, usually supported by a high school diploma or equivalent and experience in claims processing. Proficiency with claims management systems, Microsoft Office Suite, and familiarity with industry software such as Facets or Salesforce is often expected. Exceptional communication, problem-solving abilities, and customer service orientation help candidates excel in high-volume, client-focused environments. These skills are essential for accurately adjudicating claims, providing excellent service, and maintaining compliance with regulatory standards.

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Cigna Claims Representative jobs near you
Infographic showing various Cigna Claims Representative job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $51,091 per year, or $24.6 per hour.

Accounts Receivable Representative III (Remote)

North American Partners in Anesthesia

Sunrise, FL • Remote

$18 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

North American Partners in Anesthesia rating

7.9

Company rating: 7.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Sunrise,FL - USA

Position Requirements

Principal Duties and Responsibilities:

  • Coordinates, monitors, and manages the follow-up on unpaid claims. Ensures follow-up and reimbursement appeals of unpaid and inappropriately paid claims.

  • Identifies, researches, and ensures timely processing of billing errors and corrections as they relate to claims. Actively participates in problem identification and resolution and coordinates resolutions between appropriate parties.

  • Ability to communicate and collaborate effectively with other internal as well as external resources to achieve desired results and resolve issues.

  • Review and work all daily correspondence. Appeals denied claims via mail, telephone, or websites. Perform audits on accounts when needed to review for accuracy.

  • Update accounts with information obtained through correspondence and telephone. When necessary, contacts patients, referring providers or a hospital to obtain better insurance information, authorization, or updated patient demographics to assist with collections.

  • Completes appropriate account maintenance by ensuring that the correct statement groups, financial class, and payer codes. Accurately documents all follow up on the account to ensure there is an accurate record of the steps taken to collect on an account.

  • Pitches in to help the completion of the daily AR Representative 2 workload to support AR team productivity and outcome measures.

  • Meets the current productivity standard which include both quantity and quality metrics.

  • Maintains a working knowledge and understanding of CPT and ICD-10 codes. Keeps current with health care practices and laws and regulations related to claims collections.

  • Performs other job-related duties within the job scope as requested by Management.

The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and should not be considered a detailed description of all the work requirements that may be inherent to the position.

Position Qualifications:

Education:

  • High school diploma or equivalent certification required

  • Associate degree or equivalent from a two-year college preferred; or equivalent combination of education & experience.

Experience:

  • 3 to 5 years of health care claims reimbursement and denial resolution experience

  • Knowledge of Major Commercial (Aetna, BCBS, Cigna, UHC) as well as Medicare/Medicaid payer guidelines

Knowledge, Skills, Abilities:

  • Strong computer skills (including MS Word and Excel)

  • Ability to maintain accuracy while working on multiple tasks in a fast-paced environment under low-to moderate supervision

  • Excellent verbal and written communication skills, including professional telephone etiquette

  • Ability to ensure confidentiality of sensitive information and maintain HIPAA compliance

  • Dependable in both production and attendance

  • Exceptional organization and time management skills

Total Rewards

  • Generous benefits package, including:

  • Paid Time Off

  • Health, life, vision, dental, disability, and AD&D insurance

  • Flexible Spending Accounts/Health Savings Accounts

  • 401(k)

  • Leadership and professional development opportunities

EEO Statement

North American Partners in Anesthesia is an equal opportunity employer.

What North American Partners in Anesthesia employees say

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Get the full story on Breakroom

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About North American Partners in Anesthesia

Sourced by ZipRecruiter

North American Partners in Anesthesia (NAPA) is a well-regarded name in the healthcare industry, with its headquarters based in Melville, NY, US. As suggested by its name, the company specializes in providing anesthesia services. The firm was established in 1986, with a primary commitment to ensure the highest quality patient care through strong leadership in anesthesia and industry-leading processes. NAPA operates with a mission to deliver the finest anesthesia care in the nation by fostering a culture that prioritizes quality, efficiency, communication, and patient safety.

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Melville, NY, US

Year founded

1986

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