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Cigna Claims Representative Jobs (NOW HIRING)

Biller Coder

Miramar, FL

$17.50 - $22.25/hr

... claims or procedures · Interact with doctors, nurses, and office staff · Able to work during ... Billing representatives are responsible for making sure all accounts aged over 40 days are ...

Biller Coder

Miramar, FL

$17.50 - $22.25/hr

... claims or procedures · Interact with doctors, nurses, and office staff · Able to work during ... Billing representatives are responsible for making sure all accounts aged over 40 days are ...

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How much do cigna claims representative jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for cigna claims representative in the United States is $24.56, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $28.85 per hour, depending on experience, location, and employer.

What is a typical workday like for a Cigna Claims Representative?

As a Cigna Claims Representative, your typical day involves reviewing and processing insurance claims, investigating discrepancies, and communicating with customers, healthcare providers, and internal teams to ensure timely resolutions. You'll spend much of your time working on a computer, using specialized claims management software and responding to inquiries via phone or email. The role often requires balancing multiple priorities and maintaining accuracy under deadlines. Collaboration with other departments—such as customer service, underwriting, or medical review teams—is common, supporting a cooperative team environment. This structure helps ensure claims are handled efficiently and members receive the support they need.

What are the key skills and qualifications needed to thrive in the Cigna Claims Representative position, and why are they important?

To thrive as a Cigna Claims Representative, you need a solid understanding of health insurance policies, attention to detail, and strong analytical skills, usually supported by a high school diploma or equivalent and experience in claims processing. Proficiency with claims management systems, Microsoft Office Suite, and familiarity with industry software such as Facets or Salesforce is often expected. Exceptional communication, problem-solving abilities, and customer service orientation help candidates excel in high-volume, client-focused environments. These skills are essential for accurately adjudicating claims, providing excellent service, and maintaining compliance with regulatory standards.

What is a Cigna Claims Representative job?

A Cigna Claims Representative is responsible for processing and evaluating insurance claims to ensure accurate and timely payment. They review medical and policy information, communicate with customers and healthcare providers, and investigate claims for discrepancies or fraud. This role requires strong attention to detail, problem-solving skills, and knowledge of insurance policies. Representatives may also assist customers in understanding their benefits and resolving claim-related issues.

What cities are hiring for Cigna Claims Representative jobs? Cities with the most Cigna Claims Representative job openings:
What are the most commonly searched types of Cigna Claims Representative jobs? The most popular types of Cigna Claims Representative jobs are:
What states have the most Cigna Claims Representative jobs? States with the most job openings for Cigna Claims Representative jobs include:
Infographic showing various Cigna Claims Representative job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $51,091 per year, or $24.6 per hour.

$45K - $65K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Job description

About Us:

M&D Capital is a leading third-party Medical Billing and Revenue Cycle Management company serving clients across the United States. We operate offices across multiple states, along with a growing international team. We specialize in out-of-network surgical claims, and partner directly with our clients to ensure the maximum reimbursement for their services. Our rapidly growing organization provides employees with generous opportunities for professional growth and advancement. We’re looking for talented, dedicated employees who are eager to grow and contribute to our success. If you meet the qualifications below, we encourage you to apply. 

Job Description:

We are seeking a knowledgeable and detail-oriented Accounts Receivable Associate to join our Revenue Cycle Management team. This role requires healthcare industry knowledge, familiarity with insurance payer mix, and full claims lifecycle.

Key Responsibilities:

  • Follow up with insurance companies on claim status, underpayments, and denials
  • Resolve denied and underpaid claims promptly
  • Review and interpret Explanation of Benefits (EOBs)
  • Address and correct coding-related denials
  • Use payer portals (e.g., Availity, Cigna, UHC, Navinet, Emblem) to check claim status
  • Work with internal teams to resolve claim issues
  • Access EMRs to obtain necessary medical records
  • Post insurance payments and handle recoupments
  • Generate and send patient statements

Qualifications:

• Strong attention to detail and organizational skills

• Effective communication skills, especially when working with insurance

representatives

• Proficient in Microsoft Office applications

• High school diploma or equivalent required

• Minimum of 1-2 years of experience in healthcare accounts receivable

• Experience with Epic EMR is a plus

Benefits:

M&D Capital offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.

Salary Range:

This position offers a salary range of $45,000 to $65,000, commensurate with experience.