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Christmas Assistant Jobs (NOW HIRING)

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Christmas Assistant information

What is a Christmas assistant?

Christmas Assistants are temporary staff members hired by retailers and businesses during the busy holiday season to help manage increased customer demand. Their responsibilities often include assisting customers, restocking shelves, handling gift wrapping, and providing general support to ensure smooth store operations. These roles are crucial for delivering excellent customer service, managing crowds, and ensuring that the holiday shopping experience is enjoyable for everyone. Christmas Assistants may work in a variety of settings, such as department stores, supermarkets, and shopping centers.

What key skills and qualifications are needed to thrive as a Christmas assistant, and why are they important?

To thrive as a Christmas Assistant, you need customer service skills, attention to detail, and basic retail knowledge, often gained through prior retail or hospitality experience. Familiarity with point-of-sale (POS) systems and inventory management tools is typically required. Strong communication, teamwork, and a positive attitude help you excel during busy holiday periods. These skills ensure efficient service, satisfied customers, and smooth store operations during the peak season.

What are some common challenges faced by Christmas assistants during the holiday season?

Christmas Assistants often encounter fast-paced environments and high customer demand, especially as the holiday approaches. Managing long queues, assisting with gift wrapping, and keeping shelves stocked require staying organized and maintaining a friendly attitude even during busy periods. Flexibility with working hours, including evenings and weekends, is typically expected. Collaborating closely with team members and supervisors helps ensure smooth operations and an enjoyable customer experience.

What is the difference between Christmas Assistant vs Retail Associate?

AspectChristmas AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; no specialized certifications neededHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentSeasonal retail settings, holiday shopping periodsYear-round retail stores, various departments
Employer & Industry UsageRetail stores during holiday seasons, shopping mallsRetail stores, supermarkets, department stores
Common Search & ComparisonHoliday retail support rolesRegular retail customer service roles

In summary, a Christmas Assistant primarily works during the holiday season in retail environments to support holiday shopping, while a Retail Associate works year-round in various retail settings. Both roles require similar basic credentials but differ mainly in seasonal versus ongoing employment.

More about Christmas Assistant jobs

What cities are hiring for Christmas Assistant jobs?

Cities with the most Christmas Assistant job openings:

What are the most commonly searched types of Christmas jobs?

The most popular types of Christmas jobs are:

What states have the most Christmas Assistant jobs?

States with the most job openings for Christmas Assistant jobs include:

Infographic showing various Christmas Assistant job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Seasonal Christmas Assistant

The Salvation Army Eastern Territory

Lancaster, PA • On-site

$21/hr

Temporary

Retirement, PTO

Posted 3 days ago

New


Salvation Army rating

6.0

Company rating: 6.0 out of 10

Based on 364 frontline employees who took The Breakroom Quiz

597th of 781 rated non-profit organizations


Job description

Overview

Position: Seasonal Christmas Assistant Department: Family Services Availability of Position:  Immediately

Schedule: 8:30AM - 4 PM

Reporting Relationship: Family services and Pathway Of Hope Coordinator

Salary and Grade: $21.00/Hr - 25.00/Hr

The Salvation Army is hiring and offers truly excellent benefit package to eligible employees including:

  • Generous paid time off every year that includes: holidays, up to 3 personal days, vacation time and sick time.
  • Employer funded Pension Plan (company contributions begin after 1 year of employment)
  • Comprehensive health care coverage with low cost employee premiums, co-pays and deductibles
  • Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
  • Flexible Spending Accounts
  • Eligibility for the Federal Government's Public Student Loan Forgiveness Program
  • Most importantly - a job with a good purpose!      
Responsibilities

Position Overview:

Duties

  • Assist with Christmas assistance programs, and specific seasonal assistance programs as assigned.
  • Assist with Coats for kids sign up and distribution.
  • Assist with Christmas toys sign up and distribution.
  • Help with all Christmas events preparation.
  • Assist with Christmas events logistics.
  • Work closely with Christmas volunteers, and give directions as needed.
  • Help with Christmas Sheetz program preparation, and distribution.
  • Interview clients, assessing their situations, capabilities and problems to determine what services are required to meet their needs.
  • Maintain case history and prepare reports as needed.
  • Refer clients to community resources (when client does not qualify for direct services or needs additional services) for services such as job placement, debt counseling, legal aid, housing, medical treatment and provide concrete information such as where to go and how to apply.
  • Develop and review service plans in consultation with clients and perform follow-ups assessing the quantity and quality of services provided.
  • Assist with food pantry as needed.
  • Perform other duties as assigned.

The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.

Qualifications

Requirements:  

  • Bachelor's Degree in Human Services Field.Masters degree preferred.
  • Past employment with social services or human services.
  • Excellent communication skills both written and verbal.
  • Excellent computer skills including Microsoft Office
  • Bilingual ability (English and Spanish) preferred.
  • Valid Driver's License
  • Knowledge of cultural flexibility, competency in working with multi-cultural participants and experience working with inner-city populations.
  • Detail oriented, flexible, and able to work under pressure with minimal supervision.
  • Must be willing to serve on boards, committees and panels.
  • Valid Driver's License and able to obtain insurance clearances as determined by The Salvation Army's insurance company
  • Pennsylvania's Child Protective Services Law requires that all prospective employees complete the following clearance and background checks: PA Child Abuse History Clearance, PA State Police Criminal Record Check, and PA DHS Criminal Record/Fingerprint Check. In addition, completion of a Pennsylvania approved Child Abuse Recognition and Reporting Training is necessary prior to employment.
  • Must understand and support for the Mission of The Salvation Army.

Contact: Please submit your resume and cover letter as instructed below.

External candidates interested in this position please apply online at http://careers.salvationarmy.org. 

Internal candidates interested in applying for this position please apply at http://internal-usesalvationarmy.icims.com.

 

No phone calls please.

Released by the Divisional Human Resources Department on 8/20/26.    

_________________________________________________________________________________________________                   

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.

The Salvation Army will not hire any applicant for employment if the criminal background check reveals a conviction (or a guilty plea or plea of nolo contendre) for any sexual or violent crime.  This policy is intended to help ensure safety in Salvation Army workplaces.

The Salvation Army's Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church.

Its message is based on the Bible.  Its ministry is motivated by the love of God.

Its mission is to preach the gospel of Jesus Christ

and to meet human needs in His name without discrimination

 

Requisition No. 2667

Employment Type: TEMPORARY

What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US