ZipRecruiter

Log In

1

Child Support Service Case Manager Jobs (NOW HIRING)

Fresno County Dept. of Child Support Services

$115K - $146K/yr

The Department of Child Support Services, headed by the Director of Child Support Services, is responsible for the Child Support Enforcement Program, authorized under Title IV-D of the Social ...

Georgia

Child Support Services Agent 1

Dahlonega, GA · On-site

$40K - $55K/yr

Manages a caseload to ensure that child support cases follow the Same Day Service Standard of Operating Procedure. * Performs other professional responsibilities as assigned. Preferred Qualifications

Percepta

Customer Service Case Manager

Melbourne, FL · On-site

$18.34/hr

As a Customer Service Case Manager working onsite in Melbourne, Florida , you'll be part of ... Support business initiatives by participating in marketing, sales, and special event activities ...

Tri-Starr Talent

Be Seen First

Child Services Case Manager

San Antonio, TX · On-site

$48K/yr

The Case Manager supports children in conservatorship by coordinating services, managing case plans ... Develop and implement service and permanency plans that support reunification, kinship care, or ...

Clemson University

Case Manager - Columbia

Pickens, SC · On-site

$40K - $42K/yr

... case narrative recordings written and electronically (into agency designated system) for ... Interprets child support services programs to clients, general public, and to the community as ...

Kandiyohi County, MN

Support Services Supervisor

Willmar, MN · On-site

$81K - $114K/yr

Provides direct service backup for Child Support Officers and collection cases as needed. * Manages ... Conducts supervisory case reviews and monitors program reports to ensure compliance with applicable ...

Georgia

Fatherhood Outreach Specialist 3

Atlanta, GA · On-site

Manages a caseload to ensure that child support obligations are met. * Supervises other case ... Ability to use customer service skills to include active listening and negotiation ability

previous pagenext page

Showing results 21-40

All JobsGovernment JobsSocial Service JobsHuman Services Professional JobsChild Support Service Case Manager Jobs

Child Support Service Case Manager information

See salary details

$14

$24

$42

How much do child support service case manager jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for child support service case manager in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What does a child support service case manager do?

A Child Support Service Case Manager is responsible for managing cases related to child support enforcement and collections. They help custodial and non-custodial parents understand their rights and responsibilities, establish paternity, set up child support orders, and ensure payments are made according to court directives. Case managers also investigate cases, communicate with the involved parties, and work with legal or government agencies to resolve issues. Their goal is to secure the financial well-being of children by facilitating consistent and fair child support arrangements.

What are the key skills and qualifications needed to thrive as a child support service case manager?

To thrive as a Child Support Service Case Manager, you need a solid understanding of family law, case management, and investigative procedures, usually supported by a bachelor’s degree in social work, criminal justice, or a related field. Familiarity with case management software, government databases, and legal documentation systems is typically required. Strong communication, negotiation, and organizational skills help you effectively work with clients, courts, and other agencies. These abilities are crucial for ensuring compliance, accurate case processing, and positive outcomes for children and families.

What are some common challenges faced by child support service case managers, and how can new hires prepare for them?

Child Support Service Case Managers often encounter challenges such as managing high caseloads, navigating complex family dynamics, and ensuring compliance with legal requirements. New hires can prepare by developing strong organizational skills, becoming familiar with relevant state and federal regulations, and practicing effective communication and conflict resolution techniques. Building a supportive network with colleagues and seeking mentorship can also help manage stress and improve case outcomes.

What are popular job titles related to Child Support Service Case Manager jobs?

For Child Support Service Case Manager jobs, the most frequently searched job titles are:

Child Support Attorney I.II.III

Hybrid

Fresno County Dept. of Child Support Services
See more jobs at Fresno County Dept. of Child Support Servicesexternal

$115K - $146K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Position Description

Annual Salaries
Child Support Attorney I: $81,354 - $103,792
Child Support Attorney II: $94,042 - $120,016
Child Support Attorney III: $112,840 - $144,014

Scheduled Salary Increases :
Annual Salaries Effective 12/21/26:

  • Child Support Attorney I: $84,604 - $107,978
  • Child Support Attorney II: $97,812 - $124,852
  • Child Support Attorney III: $115,102 - $146,874

Annual Salaries Effective 6/7/27:

  • Child Support Attorney I: $87,984 - $112,320
  • Child Support Attorney II: $101,712 - $129,818
  • Child Support Attorney III: $117,416 - $149,838

The Fresno County Department of Child Support Services invites applications for the position of Child Support Attorney I/II/III . Incumbents perform professional legal services in the preparation and litigation of a variety of child support matters; and perform related work as required. Incumbents assigned to the Child Support Attorney II/III levels are expected to handle a more complex caseload and exercise greater independence.


Remote Work Availability: This position allows for limited remote work opportunities. Some exceptions to remote work apply and may include court appearances and necessary in-office work.

Fresno County is working together for a quality of life for all. Our mission is to provide excellent public services to our diverse community.

Child Support Attorney I-

Description:

Under immediate supervision, performs professional legal services in the preparation and litigation of a variety of child support matters; and performs related work as required.
 
The Department of Child Support Services, headed by the Director of Child Support Services, is responsible for the Child Support Enforcement Program, authorized under Title IV-D of the Social Security Act, and various provisions of California law. The Department provides services to assist parents in the establishment of parent-child relationships and in their mutual obligation to financially support and provide health insurance for their child(ren).
 
Child Support Attorney I is the entry level classification in the Child Support Attorney classification series and is responsible for performing professional legal services in the preparation and litigation of a variety of child support matters. This class differs from Child Support Attorney II in that the latter classification functions with greater latitude and exercises a higher degree of independent judgment.

Sample of Duties:


The information listed below is meant to serve as samples of job duties and responsibilities for positions in this classification. This list is neither inclusive nor exclusive, but indicative of several types of duties performed. Consequently, this information does not reflect Essential Functions for any given position in this classification. 

  • Represents the Department in less complex issues involving child support cases, including, but not limited to, establishing paternity, establishing child support and medical support orders, and enforcement of those orders.
  • Interviews litigants and witnesses in regard to parentage and child support matters.
  • Advises Department staff regarding legal issues involved in the preparation of child support cases.
  • Studies, interprets, and applies laws, court decisions, and other legal authorities in the preparation of cases and briefs.
  • Prepares pleadings, judgments, reports and other necessary correspondence in connection with civil child support actions, trials, hearings, and other legal proceedings.

Knowledge, Skills and Abilities:


Knowledge of: 

  • Civil and criminal codes related to California family law;
  • Administrative law procedures;
  • Legal research methods;
  • Rules of evidence;
  • Ethical and professional rules of conduct. 

Skills/Abilities to: 

  • Analyze and apply legal principles and precedents to complex legal problems;
  • Present statements of law, facts, and arguments clearly, logically and forcefully, both in written and oral format;
  • Maintain confidentiality and objectivity;
  • Operate and use personal computer applications used by the Department;
  • Effectively present and conduct trials;
  • Establish and maintain effective working relationships with those contacted in the course of work.

Minimum Qualifications:

License: Active membership, in good standing, with the State Bar of California.

Note: Incumbents must obtain and maintain Federal Bureau of Investigation (FBI) and Department of Justice (DOJ) clearance as a condition of employment.

Child Support Attorney II-

Description

Under general supervision, performs professional legal services in the preparation and litigation of a variety of child support matters; and performs related work as required.
 
The Department of Child Support Services, headed by the Director of Child Support Services, is responsible for the Child Support Enforcement Program, authorized under Title IV-D of the Social Security Act, and various provisions of California law. The Department provides services to assist parents in the establishment of parent-child relationships and in their mutual obligation to financially support and provide health insurance for their child(ren).
 
Child Support Attorney II is the second level in the Child Support Attorney classification series and is responsible for performing professional legal services in the preparation and litigation of a variety of child support matters. The class is distinguished from Child Support Attorney I by having greater latitude in the preparation and litigation of child support cases and by the greater difficulty of cases handled. This class is distinguished from the next higher class of Child Support Attorney III in that the latter classification functions under only general direction on more complex cases. 

Samples of Duties:


The information listed below is meant to serve as samples of job duties and responsibilities for positions in this classification. This list is neither inclusive nor exclusive, but indicative of several types of duties performed. Consequently, this information does not reflect Essential Functions for any given position in this classification. 

  • Represents the Department in less complex issues involving child support cases, including, but not limited to, establishing paternity, establishing child support and medical support orders, and enforcement of those orders.
  • Interviews litigants and witnesses in regard to parentage and child support matters.
  • Advises Department staff regarding legal issues involved in the preparation of child support cases.
  • Studies, interprets, and applies laws, court decisions, and other legal authorities in the preparation of cases and briefs.
  • Prepares pleadings, judgments, reports and other necessary correspondence in connection with civil child support actions, trials, hearings, and other legal proceedings.

Knowledge, Skills and Abilities:


Knowledge of: 

  • Civil and criminal codes related to California family law;
  • Administrative law procedures;
  • Legal research methods;
  • Rules of evidence;
  • Ethical and professional rules of conduct. 

Skills/Abilities to: 

  • Analyze and apply legal principles and precedents to complex legal problems;
  • Present statements of law, facts, and arguments clearly, logically and forcefully, both in written and oral format;
  • Maintain confidentiality and objectivity;
  • Operate and use personal computer applications used by the Department;
  • Effectively present and conduct trials;
  • Establish and maintain effective working relationships with those contacted in the course of work.

Minimum Qualifications:


License: Active membership, in good standing, with the State Bar of California.
 
Experience: One (1) year as a practicing attorney-at-law. The experience must be acceptable to the Director of Child Support Services.
 
Note: Incumbents must obtain and maintain Federal Bureau of Investigation (FBI) and Department of Justice (DOJ) clearance as a condition of employment.

Child Support Attorney III-

Description:


Under general direction, performs professional legal services in the preparation and litigation of child support matters; and performs related work as required.
 
The Department of Child Support Services, headed by the Director of Child Support Services, is responsible for the Child Support Enforcement Program, authorized under Title IV-D of the Social Security Act, and various provisions of California law. The Department provides services to assist parents in the establishment of parent-child relationships and in their mutual obligation to financially support and provide health insurance for their child(ren).
 
Child Support Attorney III is the third level in the Child Support Attorney classification series and is responsible for performing professional legal services in the preparation and litigation of a variety of child support matters. This class is distinguished from that of Child Support Attorney II by the greater difficulty of child support cases and matters handled and the greater independence of operation assumed. The higher classification in the series, Child Support Attorney IV, has responsibility for the preparation and litigation of all phases of Title IV-D cases.

Samples of Duties:


The information listed below is meant to serve as samples of job duties and responsibilities for positions in this classification. This list is neither inclusive nor exclusive, but indicative of several types of duties performed. Consequently, this information does not reflect Essential Functions for any given position in this classification. 

  • May be assigned to represent the Department of Child Support Services before any California State tribunal.
  • Represents the Department in more complex issues involving child support cases, including, but not limited to, establishing paternity, establishing child support and medical support orders, and enforcement of those orders.
  • Interviews litigants and witnesses in regard to parentage and child support matters.
  • Advises Department staff regarding legal issues involved in the preparation of child support cases.
  • Studies, interprets, and applies laws, court decisions, and other legal authorities in the preparation of cases and briefs.
  • Prepares pleadings, judgment, reports and other necessary correspondence in connection with civil child support actions, trials, hearings, and other legal proceedings.

Knowledge, Skills and Abilities


Knowledge of: 

  • Civil and criminal codes related to California family law;
  • Administrative law procedures;
  • Legal research methods;
  • Rules of evidence;
  • Ethical and professional rules of conduct. 

Skills/Abilities to: 

  • Analyze and apply legal principles and precedents to complex legal problems;
  • Present statements of law, facts, and arguments clearly, logically and forcefully, both in written and oral format;
  • Maintain confidentiality and objectivity;
  • Operate and use personal computer applications used by the Department;
  • Effectively present and conduct trials;
  • Establish and maintain effective working relationships with those contacted in the course of work.

Minimum Qualifications:


License: Active membership, in good standing, with the State Bar of California.
 
Experience: Two (2) years as a practicing attorney-at-law. The experience must be acceptable to the Director of Child Support Services.
 
Note: Incumbents must obtain and maintain Federal Bureau of Investigation (FBI) and Department of Justice (DOJ) clearance as a condition of employment.

HOW TO APPLY :

Applications for this recruitment must be submitted via email only . Please email a Comprehensive Resume (Include State Bar License Number). Apply immediately; application materials will be reviewed until the position is filled.

If selected, a completed Fresno County Employment Application must be provided prior to appointment. Bar number must be clearly identified on the employment application.

FOR MORE INFORMATION, PLEASE CONTACT :

The Department of Child Support Services Monday through Friday, 8:30 a.m. to 4:00 p.m.

Kari Gilbert, Director

Department of Child Support Services

2220 Tulare Street Suite 1900

Fresno, California 93721


All inquiries regarding this position must be addressed to the Department of Child Support Services.

REASONABLE ACCOMMODATIONS:

Positions in this classification are in Medical Group I – Light Physical Activity (Personnel Rule 8). This group includes positions which require only light physical effort and may include lifting of small, light objects and some bending, stooping, squatting, twisting, and reaching. Considerable walking or standing may be involved.

The County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, examination, or selection process may contact Human Resources at least five days prior to the scheduled date or deadline. 

Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation. 

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all quali

Apply