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Chief Operating Officer Retail Jobs in Rochester, NY

Controller

Rochester, NY

$120K - $160K/yr

You will partner directly with the company President, and the Chief Operating Officer. A dedicated AR / AP team member will report to you. As the senior-most finance leader in the company, you will ...

Compensation: $3,900.00 per month "We Build Careers" - Steve White, President and COO With over 500 locations across North America and Canada, PuroClean is leading the industry in emergency property ...

Director of Engineering

Rochester, NY · On-site

$150K - $170K/yr

Chief Operating Officer Role Overview: This position is crucial in leading our mechanical, controls, and robot engineering departments in Rochester, Painted Post, Memphis, and remote settings. This ...

Industrial Engineer

West Henrietta, NY · On-site

$67K - $90K/yr

At CooperVision, a business unit of CooperCompanies (Nasdaq: COO), we're driven by a unified purpose of helping people experience life's beautiful moments. We are connected through our shared values ...

Showing results 21-40

Chief Operating Officer Retail information

See Rochester, NY salary details

$40.9K

$149.2K

$265.9K

How much do chief operating officer retail jobs pay per year?

As of Aug 12, 2026, the average yearly pay for chief operating officer retail in Rochester, NY is $149,187.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,000.00 and $182,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a chief operating officer in retail?

To thrive as a Chief Operating Officer in Retail, you need a strong background in business management, operations, and retail strategy, often supported by a relevant degree and significant leadership experience. Familiarity with POS systems, inventory management software, and data analytics platforms is crucial, along with knowledge of industry certifications like Six Sigma or Lean Management. Exceptional communication, problem-solving, and leadership skills set top candidates apart by enabling them to motivate teams and drive organizational change. These skills ensure efficient operations, adaptability in a dynamic market, and sustained business growth.

What does a chief operating officer in retail do?

A Chief Operating Officer (COO) in retail is responsible for overseeing the day-to-day operations of the company’s stores, supply chain, and customer service functions. They work closely with other executives to implement business strategies, optimize operational efficiency, and drive sales growth. The COO ensures that all departments are aligned with company goals, manages budgets, and helps improve overall customer experience. They also play a key role in talent management and process improvement to maintain a competitive edge in the retail market.

What is the difference between Chief Operating Officer Retail vs Retail Store Manager?

AspectChief Operating Officer RetailRetail Store Manager
ResponsibilitiesOversees overall retail operations, strategic planning, and company-wide policiesManages daily store operations, staff, and sales targets
Required CredentialsTypically bachelor's degree in business, extensive retail experience, leadership skillsHigh school diploma or equivalent, retail experience, leadership skills
Work EnvironmentCorporate offices, multiple store locations, strategic meetingsRetail store environment, direct customer interaction
Industry UsageUsed in large retail corporations and chainsCommon in individual retail stores and small chains

The Chief Operating Officer Retail focuses on strategic, company-wide management, while the Retail Store Manager handles daily store operations. Both roles require leadership and retail experience but differ significantly in scope and responsibilities.

How does a chief operating officer in retail typically collaborate with other executive leaders to drive store performance?

A Chief Operating Officer (COO) in retail works closely with other C-suite executives, such as the CEO, CFO, and Chief Merchandising Officer, to align operational strategies with overall business goals. This collaboration often involves regular strategy meetings, cross-functional project teams, and joint decision-making on matters like inventory management, store expansions, and customer experience initiatives. The COO provides operational insights and ensures that day-to-day store operations support broader company objectives, fostering a culture of accountability and continuous improvement across departments. Strong communication and partnership skills are essential to ensure all areas of the business move in the same direction.
What are popular job titles related to Chief Operating Officer Retail jobs in Rochester, NY? For Chief Operating Officer Retail jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Chief Operating Officer Retail jobs in Rochester, NY look for? The top searched job categories for Chief Operating Officer Retail jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Chief Operating Officer Retail jobs? Cities near Rochester, NY with the most Chief Operating Officer Retail job openings:

Senior Manager - Vendor Management Office (VMO)

Deloitte

Rochester, NY • On-site, Remote

Full-time

Re-posted 2 days ago


Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

45th of 150 rated financial services


Job description

Overview

Deloitte Technology US (DT-US), an internal enterprise technology organization within Deloitte, is seeking a Senior Manager to lead the Vendor Management Office (VMO). This role serves as a strategic leader responsible for defining and executing the enterprise vendor management strategy across Deloitte's technology ecosystem.
You will lead a high-performing VMO function that drives vendor governance, financial optimization, performance management, and risk alignment across a complex portfolio of strategic technology partners. This role operates at the intersection of technology, finance, procurement, and risk, ensuring Deloitte maximizes value from its vendor investments while enabling innovation, scalability, and operational excellence.
As a VMO leader, you will shape the future of vendor management through ServiceNow-enabled automation, AI-driven insights, and continuous capability evolution, aligning vendor strategy with enterprise priorities.

Recruiting for this role ends on September 30, 2026

Work You'll Do

  • Lead the enterprise vendor management strategy across DT-US.
  • Establish and evolve governance frameworks, operating models, policies, and standards across the vendor lifecycle.
  • Advise the CIO, COO, and senior business leaders on vendor strategy, selection, and portfolio governance.
  • Drive alignment across U.S. and Global VMO priorities and strategies.
  • Build, lead, and develop a multidisciplinary VMO team spanning vendor governance, performance, financial management, and risk.
  • Oversee end-to-end vendor lifecycle management, from onboarding through renewal or exit, while ensuring alignment with architecture, security, compliance, and risk requirements.
  • Lead vendor portfolio strategy through major transformation efforts, including large-scale technology initiatives, mergers and acquisitions, and divestitures.
  • Own vendor performance and financial management, including SLA/SLO alignment, KPI tracking, executive reporting, budgeting, forecasting, cost optimization, and issue remediation.
  • Lead the enterprise VMO technology roadmap in ServiceNow, including Supplier Lifecycle Operations and Contract Management Pro, to advance automation, standardization, analytics, and AI-enabled capabilities.
  • Own the third-party risk framework and partner across Procurement, Finance, Legal, Cyber, Risk, and Technology to strengthen vendor governance, manage risk, and inform long-term investment decisions.

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to mentor and provide clear guidance to others

Qualifications Required

  • Bachelor's degree
  • 10+ years of experience in IT vendor management, supplier governance, strategic sourcing, or enterprise technology operations
  • 2+ years experience leading or transforming a Vendor Management Office or similar governance function in addition to working on the budgeting, forecasting and cost optimizations of VMOs
  • 8+ years vendor lifecycle management, performance governance, and financial management
  • 1+ years recently working with ServiceNow Supplier Lifecycle Operations (SLO) and Contract Management Pro as core VMO platform modules
  • Bachelor's degree in Business, Finance, Information Systems, or equivalent
  • Limited immigration sponsorship may be available
  • Ability to travel 0-10%, on average, based on the work you do; this role is predominantly remote with the option to work from home or a nearby Deloitte office

Preferred

  • Proven ability to lead teams and influence senior stakeholders
  • Strong strategic, analytical, and problem-solving skills
  • Executive communication and presentation skills
  • Experience in large-scale enterprise IT environments
  • Experience leveraging AI, predictive analytics, or automation in vendor management
  • Familiarity with third-party risk management frameworks (TPRM)
  • Experience with IT financial management, chargeback/showback models
  • Experience developing vendor market intelligence and benchmarking
  • MBA or equivalent graduate degree

Why Join DT-US?

DT-US powers the technology ecosystem behind Deloitte's U.S. businesses. You will join a forward-looking organization focused on innovation, operational excellence, and scalable governance models that enable enterprise transformation.
This is an opportunity to lead and shape a critical enterprise capability, driving measurable impact across vendor strategy, financial performance, and technology delivery.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $113,100 to $208,300.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. 

EA_ExpHire

#LH-1

EA_ITS_ExpHire 

Qualifications:

Overview

Deloitte Technology US (DT-US), an internal enterprise technology organization within Deloitte, is seeking a Senior Manager to lead the Vendor Management Office (VMO). This role serves as a strategic leader responsible for defining and executing the enterprise vendor management strategy across Deloitte's technology ecosystem.
You will lead a high-performing VMO function that drives vendor governance, financial optimization, performance management, and risk alignment across a complex portfolio of strategic technology partners. This role operates at the intersection of technology, finance, procurement, and risk, ensuring Deloitte maximizes value from its vendor investments while enabling innovation, scalability, and operational excellence.
As a VMO leader, you will shape the future of vendor management through ServiceNow-enabled automation, AI-driven insights, and continuous capability evolution, aligning vendor strategy with enterprise priorities.

Recruiting for this role ends on September 30, 2026

Work You'll Do

  • Lead the enterprise vendor management strategy across DT-US.
  • Establish and evolve governance frameworks, operating models, policies, and standards across the vendor lifecycle.
  • Advise the CIO, COO, and senior business leaders on vendor strategy, selection, and portfolio governance.
  • Drive alignment across U.S. and Global VMO priorities and strategies.
  • Build, lead, and develop a multidisciplinary VMO team spanning vendor governance, performance, financial management, and risk.
  • Oversee end-to-end vendor lifecycle management, from onboarding through renewal or exit, while ensuring alignment with architecture, security, compliance, and risk requirements.
  • Lead vendor portfolio strategy through major transformation efforts, including large-scale technology initiatives, mergers and acquisitions, and divestitures.
  • Own vendor performance and financial management, including SLA/SLO alignment, KPI tracking, executive reporting, budgeting, forecasting, cost optimization, and issue remediation.
  • Lead the enterprise VMO technology roadmap in ServiceNow, including Supplier Lifecycle Operations and Contract Management Pro, to advance automation, standardization, analytics, and AI-enabled capabilities.
  • Own the third-party risk framework and partner across Procurement, Finance, Legal, Cyber, Risk, and Technology to strengthen vendor governance, manage risk, and inform long-term investment decisions.

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to mentor and provide clear guidance to others

Qualifications Required

  • Bachelor's degree
  • 10+ years of experience in IT vendor management, supplier governance, strategic sourcing, or enterprise technology operations
  • 2+ years experience leading or transforming a Vendor Management Office or similar governance function in addition to working on the budgeting, forecasting and cost optimizations of VMOs
  • 8+ years vendor lifecycle management, performance governance, and financial management
  • 1+ years recently working with ServiceNow Supplier Lifecycle Operations (SLO) and Contract Management Pro as core VMO platform modules
  • Bachelor's degree in Business, Finance, Information Systems, or equivalent
  • Limited immigration sponsorship may be available
  • Ability to travel 0-10%, on average, based on the work you do; this role is predominantly remote with the option to work from home or a nearby Deloitte office

Preferred

  • Proven ability to lead teams and influence senior stakeholders
  • Strong strategic, analytical, and problem-solving skills
  • Executive communication and presentation skills
  • Experience in large-scale enterprise IT environments
  • Experience leveraging AI, predictive analytics, or automation in vendor management
  • Familiarity with third-party risk management frameworks (TPRM)
  • Experience with IT financial management, chargeback/showback models
  • Experience developing vendor market intelligence and benchmarking
  • MBA or equivalent graduate degree

Why Join DT-US?

DT-US powers the technology ecosystem behind Deloitte's U.S. businesses. You will join a forward-looking organization focused on innovation, operational excellence, and scalable governance models that enable enterprise transformation.
This is an opportunity to lead and shape a critical enterprise capability, driving measurable impact across vendor strategy, financial performance, and technology delivery.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $113,100 to $208,300.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. 

EA_ExpHire

#LH-1

EA_ITS_ExpHire 

Education:Bachelor's DegreeEmployment Type:

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