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Chief Operating Officer Retail Jobs in Rochester, NY

Well-defined tickets for Engineering via product/COO when technical changes are needed * Design and maintain templates for: * Local and store pages * Core landing pages and collections * High-intent ...

Rehire Tax Preparer

Brockport, NY · On-site

$19 - $22/hr

Experience in accounting, finance, retail, bookkeeping, or taxes Additional Perks: * Full-time and ... independently owned and operated franchise locations). The Company is an equal employment ...

Broker Relations Manager

Rochester, NY · On-site

$106K - $131K/yr

Duties Description Reporting directly to the Sales Director under the strategic oversight of the Chief Operating Officer (COO) for Insurance Operations, the Broker Relations Manager ensures the ...

Duties Description Reporting directly to the Sales Director under the strategic oversight of the Chief Operating Officer (COO) for Insurance Operations, the Broker Relations Manager ensures the ...

Broker Relations Manager Reporting directly to the Sales Director under the strategic oversight of the Chief Operating Officer (COO) for Insurance Operations, the Broker Relations Manager ensures the ...

Controller

Rochester, NY

$120K - $160K/yr

You will partner directly with the company President, and the Chief Operating Officer. A dedicated AR / AP team member will report to you. As the senior-most finance leader in the company, you will ...

Compensation: $3,900.00 per month "We Build Careers" - Steve White, President and COO With over 500 locations across North America and Canada, PuroClean is leading the industry in emergency property ...

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Showing results 1-20

Chief Operating Officer Retail information

See Rochester, NY salary details

$40.9K

$149.2K

$265.9K

How much do chief operating officer retail jobs pay per year?

As of Jul 6, 2026, the average yearly pay for chief operating officer retail in Rochester, NY is $149,187.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,000.00 and $182,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Chief Operating Officer in Retail, and why are they important?

To thrive as a Chief Operating Officer in Retail, you need a strong background in business management, operations, and retail strategy, often supported by a relevant degree and significant leadership experience. Familiarity with POS systems, inventory management software, and data analytics platforms is crucial, along with knowledge of industry certifications like Six Sigma or Lean Management. Exceptional communication, problem-solving, and leadership skills set top candidates apart by enabling them to motivate teams and drive organizational change. These skills ensure efficient operations, adaptability in a dynamic market, and sustained business growth.

What does a Chief Operating Officer (COO) do in retail?

A Chief Operating Officer (COO) in retail is responsible for overseeing the day-to-day operations of the company’s stores, supply chain, and customer service functions. They work closely with other executives to implement business strategies, optimize operational efficiency, and drive sales growth. The COO ensures that all departments are aligned with company goals, manages budgets, and helps improve overall customer experience. They also play a key role in talent management and process improvement to maintain a competitive edge in the retail market.

What is the difference between Chief Operating Officer Retail vs Retail Store Manager?

AspectChief Operating Officer RetailRetail Store Manager
ResponsibilitiesOversees overall retail operations, strategic planning, and company-wide policiesManages daily store operations, staff, and sales targets
Required CredentialsTypically bachelor's degree in business, extensive retail experience, leadership skillsHigh school diploma or equivalent, retail experience, leadership skills
Work EnvironmentCorporate offices, multiple store locations, strategic meetingsRetail store environment, direct customer interaction
Industry UsageUsed in large retail corporations and chainsCommon in individual retail stores and small chains

The Chief Operating Officer Retail focuses on strategic, company-wide management, while the Retail Store Manager handles daily store operations. Both roles require leadership and retail experience but differ significantly in scope and responsibilities.

How does a Chief Operating Officer in retail typically collaborate with other executive leaders to drive store performance?

A Chief Operating Officer (COO) in retail works closely with other C-suite executives, such as the CEO, CFO, and Chief Merchandising Officer, to align operational strategies with overall business goals. This collaboration often involves regular strategy meetings, cross-functional project teams, and joint decision-making on matters like inventory management, store expansions, and customer experience initiatives. The COO provides operational insights and ensures that day-to-day store operations support broader company objectives, fostering a culture of accountability and continuous improvement across departments. Strong communication and partnership skills are essential to ensure all areas of the business move in the same direction.
What are popular job titles related to Chief Operating Officer Retail jobs in Rochester, NY? For Chief Operating Officer Retail jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Chief Operating Officer Retail jobs in Rochester, NY look for? The top searched job categories for Chief Operating Officer Retail jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Chief Operating Officer Retail jobs? Cities near Rochester, NY with the most Chief Operating Officer Retail job openings:
SEO Generalist

SEO Generalist

Lovingly

Hopewell, NY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago


Job description

About Lovingly
Lovingly helps independent florists win in their local markets while building a consumer brand that customers love returning to. We operate at the intersection of local commerce, technology, and emotionally meaningful moments.
We're building systems, not one-off campaigns - and we use AI as a core part of how we operate, not as a buzzword.
Role Summary
We're looking for an SEO Generalist who can own how Lovingly - and our florist partners - show up across search:
  • Local (maps, packs, listings)
  • Web (partner sites + lovingly.com)
  • Emerging AI assistants and answer engines

This is not a narrow "SEO specialist" role focused on one site or one channel. You'll define standards, drive execution through others, and personally ship work that moves the numbers.
You won't be fighting to convince people SEO matters. You'll be designing and running the system that proves it.
Requirements
What You'll Own
Outcomes
  • Organic visibility and traffic growth for:
    • Priority partner florist sites
    • lovingly.com
    • Local search surfaces (GMB/GBP, maps, local packs)
  • SEO-driven lift in first orders and GMV for target partner cohorts and key lovingly.com journeys
  • Solid technical and local SEO hygiene across high-priority accounts and core lovingly.com sections

System & Standards
  • Create and maintain the SEO playbook for:
    • Partner sites
    • lovingly.com
    • Local search (GBP, listings, basic citations)
  • Define non-negotiable standards for:
    • On-page elements (titles, meta, headings, content blocks)
    • Technical basics (indexation, redirects, robots, sitemaps)
    • Tracking and analytics tied to SEO initiatives

Routing & Delegation
You'll direct (not manage) SEO work done by:
  • Digital Marketing Specialists
    • Landing pages, metadata, content updates, basic technical hygiene
  • Online Business Coaches
    • Google Business Profiles, local listing hygiene, simple on-site updates driven through shop conversations

You own the standards, priorities, and acceptance criteria. They help you scale execution.
What You'll Do (Day-to-Day)
  • Run targeted SEO audits on priority partner sites and key lovingly.com surfaces
  • Translate audits into:
    • Clear task lists for Digital Marketing Specialists
    • Simple, action-ready checklists for Online Business Coaches
    • Well-defined tickets for Engineering via product/COO when technical changes are needed
  • Design and maintain templates for:
    • Local and store pages
    • Core landing pages and collections
    • High-intent SEO surfaces on lovingly.com
  • Own local SEO hygiene for top partners:
    • GBP category and content setup
    • NAP consistency and basic citations
    • URL + UTM standards for tracking
  • Set up and maintain SEO reporting across:
    • GA4, Search Console, and core dashboards
    • Partner-level scorecards where applicable
  • Use AI tools as a default part of your workflow to:
    • Draft and refine copy at scale
    • Generate briefs, QA checklists, and variant tests
    • Analyze search trends, logs, and performance patterns
  • Experiment with answer engine / AI assistant visibility (ChatGPT, Claude, etc.) and turn learnings into practical tests for Lovingly and our partners

How You'll Work With Others
COO & Marketing Leadership
  • Align on which partners, markets, and lovingly.com surfaces matter most
  • Prioritize where you personally go deep vs. where Specialists/Coaches execute under your standards

Digital Marketing Specialists
  • Provide clear briefs, templates, and definitions of "done" for SEO-related work
  • Review and approve SEO-critical changes before they ship

Online Business Coaches
  • Equip them with simple, actionable SEO checklists for florists
  • Turn field conversations into real improvements in listings and onsite content

Engineering & Product
  • Create clear, concise technical SEO requests
  • Validate implementations when they go live and ensure tracking remains clean

You'll Thrive in This Role If You...
  • Have strong, hands-on SEO experience with clear wins (bonus: multi-site or platform experience)
  • Operate with a current understanding of SEO (2025-level thinking, not 2018 playbooks)
  • Are deeply curious about how SEO interacts with AI assistants and answer engines
  • Are comfortable owning both strategy and execution - you can design systems and do the work
  • Use AI and analytics tools as a core part of your process, not an afterthought
  • Can create clarity from ambiguity and move work forward without waiting for perfect specs
  • Are able to clearly communicate:
    • What you're doing
    • Why it matters
    • What you're seeing in the data

This Role Is Probably Not a Fit If...
  • You need detailed step-by-step direction to feel confident shipping work
  • You prefer a narrow scope (e.g., "just content" or "just technical audits")
  • You're attached to older SEO playbooks and not actively tracking changing SERPs and AI behavior
  • You're looking for a pure strategy role or need direct reports to feel effective

Role Structure
  • Role type: Individual contributor
  • Reports to: COO
  • Location: Hybrid - regular in-person collaboration in our Hudson Valley office (Hopewell, NY) with flexibility for remote deep work days

Benefits
Compensation Bands
  • Level 1: $75K-$110K + potential bonus/stipend
  • Level 2: $110K-$150K + potential bonus/stipend
  • Level 3: $150K-$200K + larger potential bonus/stipend tied to impact

Level determined by demonstrated cross-domain impact and AI implementation capability
Benefits & Work Environment
  • Health & Wellness: Comprehensive health insurance, dental, vision
  • Time Off: 22 days PTO + holidays + 4 Floating holidays
  • Retirement: 401(k) with company match up to 3%
  • Equipment: Latest Mac laptop

Work Location: Hybrid model - we don't care where you live as long as you can get to our Hopewell Junction, NY office for collaboration and strategic sessions
How to Apply
Apply directly through Workable with your resume and a brief note including:
  • One SEO project you're proud of
  • The levers you pulled (technical, content, local, etc.)
  • The measurable impact it had

If you're energized by the idea of architecting how an entire ecosystem wins in search - across local, web, and AI assistants - we'd love to hear from you.