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Chief Operating Officer Retail Jobs in Rochester, NY

CooperCompanies

Industrial Engineer

West Henrietta, NY · On-site

$67K - $90K/yr

At CooperVision, a business unit of CooperCompanies (Nasdaq: COO), we're driven by a unified purpose of helping people experience life's beautiful moments. We are connected through our shared values ...

Cooper Companies

Industrial Engineer

West Henrietta, NY

$52K - $69K/yr

At CooperVision, a business unit of CooperCompanies (Nasdaq: COO), we're driven by a unified purpose of helping people experience life's beautiful moments. We are connected through our shared values ...

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All JobsChief Operating Officer Retail JobsChief Operating Officer Retail Jobs in Rochester, NY

Chief Operating Officer Retail information

See Rochester, NY salary details

$40.9K

$149.2K

$265.9K

How much do chief operating officer retail jobs pay per year?

As of Aug 25, 2026, the average yearly pay for chief operating officer retail in Rochester, NY is $149,187.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,000.00 and $182,500.00 per year, depending on experience, location, and employer.

What does a chief operating officer in retail do?

A Chief Operating Officer (COO) in retail is responsible for overseeing the day-to-day operations of the company’s stores, supply chain, and customer service functions. They work closely with other executives to implement business strategies, optimize operational efficiency, and drive sales growth. The COO ensures that all departments are aligned with company goals, manages budgets, and helps improve overall customer experience. They also play a key role in talent management and process improvement to maintain a competitive edge in the retail market.

What are the key skills and qualifications needed to thrive as a chief operating officer in retail?

To thrive as a Chief Operating Officer in Retail, you need a strong background in business management, operations, and retail strategy, often supported by a relevant degree and significant leadership experience. Familiarity with POS systems, inventory management software, and data analytics platforms is crucial, along with knowledge of industry certifications like Six Sigma or Lean Management. Exceptional communication, problem-solving, and leadership skills set top candidates apart by enabling them to motivate teams and drive organizational change. These skills ensure efficient operations, adaptability in a dynamic market, and sustained business growth.

How does a chief operating officer in retail typically collaborate with other executive leaders to drive store performance?

A Chief Operating Officer (COO) in retail works closely with other C-suite executives, such as the CEO, CFO, and Chief Merchandising Officer, to align operational strategies with overall business goals. This collaboration often involves regular strategy meetings, cross-functional project teams, and joint decision-making on matters like inventory management, store expansions, and customer experience initiatives. The COO provides operational insights and ensures that day-to-day store operations support broader company objectives, fostering a culture of accountability and continuous improvement across departments. Strong communication and partnership skills are essential to ensure all areas of the business move in the same direction.

What is the difference between Chief Operating Officer Retail vs Retail Store Manager?

AspectChief Operating Officer RetailRetail Store Manager
ResponsibilitiesOversees overall retail operations, strategic planning, and company-wide policiesManages daily store operations, staff, and sales targets
Required CredentialsTypically bachelor's degree in business, extensive retail experience, leadership skillsHigh school diploma or equivalent, retail experience, leadership skills
Work EnvironmentCorporate offices, multiple store locations, strategic meetingsRetail store environment, direct customer interaction
Industry UsageUsed in large retail corporations and chainsCommon in individual retail stores and small chains

The Chief Operating Officer Retail focuses on strategic, company-wide management, while the Retail Store Manager handles daily store operations. Both roles require leadership and retail experience but differ significantly in scope and responsibilities.

What are popular job titles related to Chief Operating Officer Retail jobs in Rochester, NY?

For Chief Operating Officer Retail jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Chief Operating Officer Retail jobs in Rochester, NY look for?

The top searched job categories for Chief Operating Officer Retail jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Chief Operating Officer Retail jobs?

Cities near Rochester, NY with the most Chief Operating Officer Retail job openings:

Chief Operating Officer Retail jobs near you

Quality Business System Specialist

Victor, NY • On-site

CooperCompanies
See more jobs at CooperCompaniesexternal

Full-time

Re-posted 13 days ago

Job description


At CooperVision, a business unit of CooperCompanies (Nasdaq: COO), we're driven by a unified purpose of helping people experience life's beautiful moments. We are connected through our shared values - dedicated, innovative, friendly, partners, and do the right thing. As a leading global manufacturer of contact lenses, we are committed to helping improve the way people see each day. Through our diverse lens portfolio, we tackle the toughest vision challenges - including astigmatism, presbyopia, and childhood myopia. We offer the most complete collection of spherical, toric, and multifocal products available, enabling us to fit 99% of all contact wearers. Learn more at www.coopervision.com
Job Summary:
Responsible for assisting CooperVision Business in extending and enhancing our quality operations information capabilities by producing accurate quality operational reports. Responsibilities include analyzing, documenting, and prioritizing requirements, defining, and writing reports and managing the development, production, and delivery of high quality KPI data to Quality Managers. This individual is deeply knowledgeable in both our business processes and systems that support one or more related business functions. The scope of the role includes working with key business stakeholders to interpret business needs and issues, translate them into actionable reports, develop test scenarios and participate in testing as required.
Responsibilities
Essential Functions & Accountabilities:
  • Manage the development, production, and delivery of high quality KPI data to support operational reporting needs for the Quality Packaging and Distribution management team.
  • Respond in a timely fashion to requests for information from stakeholders, ensuring appropriate accuracy and quality standards are always upheld.
  • Development of identification and traceability reporting for lot traceability between systems.
  • Take ownership of business needs and full understanding of the value to the organization of improved customer service.
  • Ensure all reporting / KPI responsibilities and processes are properly documented, and all reporting materials produced are subject to appropriate controls prior to distribution.
  • Reduce the reliance on spreadsheets by producing appropriate automated reporting solution, utilizing existing tools.
  • Assist in the definition of business processes that ensure the consistency, uniformity, and accuracy of global data.
  • Provide specialist knowledge and support to Quality Operations management and other business stakeholders.
  • Use Business Analysis skills to help diagnose issues and consider the options and solutions required.
  • Assist in continuous improvement efforts.
  • Communicates information effectively to and from other departments with the QA team.
  • Data analysis into computer-based collection systems (Access, Excel & Agile), and ERPs or WMS as required.
  • Acts as the QA systems representative and participates with cross functional teams on significant Packaging and Labeling projects
  • Performs other assignments related to the department as directed by Leadership.

Travel Requirements:
  • Travel: 5% to 10% travel based on project requirements

Qualifications
Knowledge, Skills, and Abilities:
  • Bachelor's degree required in related field; or an equivalent combination of education and experience is required
  • 3 to 5 years of experience in a similar role
  • Practical working knowledge of logistics processes and systems in several major functional areas, and detailed knowledge in at least one relevant area.
  • Experience working directly in at least one major operational area - Planning, Supply-Chain, Packaging, Distribution, or other production environment

Essential IT Experience
  • Experience in logistics IT includes WMS, preferably with JDA
  • High level of IT literacy - concepts and terminology
  • Demonstrable experience of working with ERP systems such as BaaN in a fast-paced manufacturing / retail environment.
  • Expert working knowledge of Excel is essential (specifically working with macros, formulas, and VBA).
  • MS SQL Service skills with a sound understanding of OTC processes, preferably with experience in Data Warehouse development.
  • Report writing experience preferably against JDA WMS and using Crystal Reports or similar.
  • Experience with Tableau and/or Power BI preferred

Communication/Leadership
  • Excellent written, oral, and interpersonal communication skills
  • Displays a positive mental attitude
  • Highly self-motivated, self-directed, and attentive to detail
  • Well organized and detail oriented, strong data entry and analysis
  • Highly adaptable, flexible, and willing to accept new ideas, processes, and procedures
  • Excellent analytical and problem-solving skills, with strong attention to detail. Ability to drive to root cause
  • Ability to effectively prioritize and execute tasks, and meet project deadlines in a fast-paced environment
  • Working knowledge of Microsoft Office Suite. Experience with Agile preferred
  • Possesses skills to utilize the concept of continuous improvement, change management and employee teams. Ability to work with a diverse workforce
  • Knowledge of Quality Assurance regulations and methodologies, including Good Documentation Practices.

Problem Solving/Systems
  • Understands basic Internet and client/server architectures.
  • Proficient in Microsoft Office suite.
  • Has a good grounding in WMS applications
  • Has a strong understanding of the relationship between business processes and ERP systems
  • Proposes solutions to problems and considers timeliness, effectiveness, and practicality in addressing user group needs.
  • Generates innovative solutions by approaching problems with curiosity and open mindedness, using existing information to its fullest potential.

Teamwork
  • Establishes harmonious working relationships with team members and the logistics user community.
  • Appreciates each team member's contributions and values each individual member.

Working with the User Group and suppliers
  • Values internal and external contacts and responds to their needs as they arise.
  • Establishes effective working relationship with all contacts.
  • Follows established communication guidelines.
  • Uses good judgment in what and how to communicate with contacts
  • Must demonstrate empathy with the users and deliver their needs not an interpretation thereof

Work Environment:
  • Normal Office environment
  • Ability to perform light to medium physical work and standing for long periods of time, if required depending on the task
  • Extensive contact with employees and external business partners and vendors.
  • Occasional off-hour meetings

For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $73,272.00 and $97,696.00 per year and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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