Chief Mission Officer Jobs (NOW HIRING)

The Vice President of Education and Training will be the Superintendent for The Excel Center network of adult charter high schools operating in Arkansas. The VP of Education and Training will provide strategic direction to lead the development of service delivery standards and procedures for educational strategies for each Excel Center location. The position will work with Goodwill Arkansas Education Initiatives School Board, Goodwill Industries of Arkansas Executive Leadership, and the Arkansas Department of Education to ensure school goals, objectives, and desired outcomes are achieved.
The VP of Education and Training will also lead the strategic and operational direction of The Academy at Goodwill - Goodwill's licensed trade school. The VP of Education and Training will ensure collaboration across GIA departments to ensure a wholistic, supportive approach is provided to all participants and employees looking to increase their educational attainment, engage in training leading to industry-recognized credentials and certifications, and those looking to engage in the local workforce in a more impactful way. The VP of Education and Training will ensure program fidelity and adherence to the varying accrediting bodies for the programs offered at Goodwill.
This position will frequently analyze and predict trends in the local market and develop long-range plans designed to increase enrollment and graduation rates, industry-recognized credentials completed, and career readiness of the student population for both The Excel Center and The Academy. The position will be strongly centered around training and development of staff to ensure all clients and students receive appropriate referral sources, career pathways, and college transition options. This position will support the Senior Vice President and Chief Mission Officer in creating quality training, processes, and outcomes while ensuring alignment of services to promote collaboration across internal and external departments with regard to mission delivery and education services.
This role demonstrates behaviors consistent with Goodwill's ICARE and ACE values and will uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers and management.

Essential Duties and Responsibilities 

1. Develop, implement, and execute the annual operating plan for the Goodwill Education Initiatives Arkansas network of schools and The Academy with clear and quantifiable objectives for each program that aligns to state standards.
2. Develop and drive recruitment and retention strategies that lead to maximum impact for the students we serve, their communities, and key stakeholders throughout the state for The Excel Center and The Academy.
3. Develop, implement, and provide oversight for annual budget for The Excel Center and The Academy.
4. Provide leadership in the development of new partnerships and/or methodologies in response to the changing needs concerning student achievement and/or Arkansas State Educational Law, rules, and standards and ensures GAEI's compliance with state laws, regulations, and ADE reporting requirements.
5. Ensure compliance with all agency policies, procedures and safety standards, Department of Labor and other regulatory standards.
6. Develop programs to meet workforce needs of employers and job seekers. Cultivate and collaborate with partners, community-based organizations and businesses and industry to increase enrollment and programming for GTEC.
7. Attend conferences, outreach programs and meetings to promote Goodwill programs.
8. Develops career paths and training objectives for staff as well as evaluation recommendations.
9. Identify, develop/procure, and deliver innovative professional development opportunities for certified and classified employees.
10. Develop and implement professional development policy and procedures to ensure state compliance regarding licensure and teacher/instructor quality.
11. Maintain updated district policies, handbooks, and procedures for continued compliance with ADE, OSD, Department of Labor and GIA standards.
12. Attend and present at GAEI Board Meetings/prepare reports.
13. Assists the Senior Vice President/Chief Mission Officer in high-level planning and decision-making.
14. Perform any other related duties as required or assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education
MBA

Experience
9 to 10 years related experience and/or training.

Management Experience
5 years related experience and/or training.

Skills

• Communication Skills
• Mathematical Skills
• Critical Thinking Skills
• Contact Management
• Human Resources Systems
• Payroll Systems
• Presentation/PowerPoint
• Word Processing/Typing
• Software Databases
• Spreadsheet
• Decision Making
• Supervisory Experience
• Planning, organizing, and project management skills.
• Case Management Tools
• Team building and Management
• Knowledge of HR-related laws and regulations and best practices.
• Excellent communication and presentation skills.
• Ability to multi-task, shift priorities, and handle high-pressure, time-sensitive situations.
• Strong interpersonal skills
• Conflict Resolution
• Handle confidential and/or sensitive information

Required Certificates, Licenses, Registrations
Valid Driver's License
Mental Demands
HIGHLY INTENSE MENTAL DEMAND. Continual involvement with strategic and operational management functions which relate to both the short-term and long-term time periods.

Analytical Ability / Problem Solving
OVERSIGHT. Activities covered by expansive policies and objectives, and oversight as to execution and review. High order of analytical, interpretative, and constructive thinking in varied situations covering multiple areas of the organization.

Responsibility for Work of Others
Depending on the role, this position may include responsibility for leading or supervising the work of others in accordance with the organization’s policies and applicable laws. When applicable, responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems. 
Working Conditions
Normal working conditions as found within an office setting, wherein there is controlled temperature and a low noise level, plus a minimum of distractions.

Physical Demand
MODERATE DIVERSITY, LOW PHYSICAL: Work activities which allow for a MODERATE AMOUNT OF DIVERSITY in the performance of tasks which are not as varied as those positions relating to Degree 1.

Additional Information

• Demonstrate the Mission, Vision, Values, and Culture of the Organization
• Demonstrated ability to communicate effectively and clearly, both verbally and in writing, including public 
• speaking.
• Demonstrated ability to establish and maintain rapport with others, both inside and outside of the organization.
• Must be able to travel extensively in local areas in the furtherance of Goodwill activities. Some overnight or out-of-state travel may be required.
• Must be of excellent moral character
• Demonstrated ability in interacting with state agencies and ensuring operational conformance to policies and 
• regulations.
• Ability to use independent judgment.
• Strong interpersonal and communication skills.
• Strong organizational and time management.

Supports a statewide organization with operations throughout Arkansas and is expected to travel to locations across the state as business needs require. Occasional in-state and out-of-state overnight travel is required. Must possess and maintain a valid driver's license, successfully pass a motor vehicle record (MVR) review and criminal background check prior to employment, and maintain eligibility under Goodwill Industries of Arkansas' background screening and driving standards throughout employment.

Goodwill Industries of Arkansas is a mission‐driven nonprofit dedicated to changing lives through the power of education, training, and employment. Every role in our organization directly supports programs that help Arkansans build skills, earn credentials, find meaningful work, and create long‐term stability for themselves and their families.

Our team shows up with purpose, passion, and heart — because we believe everyone deserves the opportunity to thrive.

When you join Goodwill Arkansas, you’re not just starting a job; you’re becoming part of a mission that strengthens communities, expands opportunity, and builds brighter futures across our state.