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Chewy It Jobs (NOW HIRING)

Chewy

CS Social Media Specialist

Hollywood, FL · On-site

$17.50/hr

Why Chewy Customer Service? It's not just about us. It is also about what you get. That's why in Chewy Customer Service, you are empowered to become your best. * YOU BELONG: Chewy is a place where ...

Chewy

Staff Software Engineer

Bellevue, WA

$162K - $265K/yr

To access Chewy's Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: Chewy Privacy Policy. The base salary range for ...

Chewy

Staff Software Engineer

Boston, MA

$162K - $265K/yr

To access Chewy's Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: Chewy Privacy Policy. The base salary range for ...

Chewy

Director, Data Science

Bellevue, WA · On-site

Advertising is a core growth engine for Chewy-and science is how we make it smarter for shoppers, brands, and the business. Your Opportunity We are hiring a Director, Data Science to own and lead all ...

Chewy

Director, Data Science

Bellevue, WA

Advertising is a core growth engine for Chewy--and science is how we make it smarter for shoppers, brands, and the business. Your Opportunity We are hiring a Director, Data Science to own and lead ...

Chewy

Staff Software Engineer

Bellevue, WA · On-site

$162K - $265K/yr

To access Chewy's Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: Chewy Privacy Policy. The base salary range for ...

Chewy

Associate Veterinarian

Littleton, CO · On-site

$124K - $199K/yr

Associate Veterinarian - Chewy Vet Care - Denver, CO At Chewy Vet Care, we're changing the veterinary care experience from the ground up! It starts by creating a culture and work environment where ...

Chewy

Category Analyst

Plantation, FL · Hybrid

It's a frontline business role where you'll learn to think like an entrepreneur, negotiate like a dealmaker, and use data to drive decisions that develop Chewy's future. In this program you will gain ...

New

Chewy

Lab Sanitation Technician

Pittston, PA · On-site

$18.25/hr

Whether it's through competitive pay, exceptional perks, or a culture of belonging, Chewy is where you can grow your career while helping pets lead healthier, happier lives. If you're ready to make ...

Chewy

Customer Service Trainer

Hollywood, FL

It is also about what you get. That's why in Chewy Customer Service, you are empowered to become your best. * YOU BELONG: Chewy is a place where you can be your authentic self. Our pet parents and ...

New

Chewy

Associate Veterinarian

Arvada, CO · On-site

At Chewy Vet Care, we're changing the veterinary care experience from the ground up! It starts by creating a culture and work environment where veterinary teams can succeed every day. With the ...

Chewy

Associate Veterinarian

Winter Garden, FL · On-site

At Chewy Vet Care, we're changing the veterinary care experience from the ground up! It starts by creating a culture and work environment where veterinary teams can succeed every day. With the ...

Chewy

Associate Veterinarian

Fort Myers, FL

At Chewy Vet Care, we're changing the veterinary care experience from the ground up! It starts by creating a culture and work environment where veterinary teams can succeed every day. With the ...

Chewy

Associate Veterinarian

Delray Beach, FL · On-site

At Chewy Vet Care, we're changing the veterinary care experience from the ground up! It starts by creating a culture and work environment where veterinary teams can succeed every day. With the ...

Chewy

Associate Veterinarian

Katy, TX · On-site

At Chewy Vet Care, we're changing the veterinary care experience from the ground up! It starts by creating a culture and work environment where veterinary teams can succeed every day. With the ...

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Showing results 21-40

All JobsAutomotive JobsChewy It Jobs

Chewy It information

See salary details

$29K

$59.8K

$109K

How much do chewy it jobs pay per year?

As of Aug 23, 2026, the average yearly pay for chewy it in the United States is $59,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a Chewy IT professional?

A Chewy IT professional is someone who works in the Information Technology department at Chewy, an online retailer specializing in pet products. Their responsibilities may include maintaining and securing company networks, supporting hardware and software, developing internal applications, and ensuring smooth technological operations to support Chewy’s e-commerce business. IT professionals at Chewy may work in areas such as cybersecurity, cloud computing, help desk support, and software engineering. They play a vital role in enabling seamless customer experiences and supporting the company's rapid growth.

What are the key skills and qualifications needed to thrive as an IT professional at Chewy?

To thrive as an IT professional at Chewy, you need strong technical skills in network administration, systems support, and troubleshooting, often backed by a degree in computer science or related field. Familiarity with enterprise systems, cloud platforms (such as AWS or Azure), and relevant certifications like CompTIA, Cisco, or Microsoft are typically essential. Excellent problem-solving, communication, and teamwork abilities help you effectively collaborate and address technical challenges. These skills ensure reliable IT infrastructure, smooth operations, and responsive support in a fast-growing e-commerce environment.

What are some common challenges faced by IT professionals at Chewy, and how can they be addressed?

IT professionals at Chewy often work in a fast-paced e-commerce environment, which can present challenges such as managing high-volume transactions, ensuring site reliability, and supporting rapid business growth. Collaboration across departments is key, as IT teams frequently coordinate with operations, customer service, and logistics to implement technology solutions. Staying adaptable and proactive about learning new tools and frameworks helps address these challenges, and Chewy typically supports this through training and cross-functional team projects.

What is the difference between Chewy IT vs Customer Support Specialist?

AspectChewy ITCustomer Support Specialist
Required CredentialsIT certifications, technical skillsCustomer service experience, communication skills
Work EnvironmentOffice or remote, technical settingCall center, retail, or remote customer service
Industry UsageTechnology, e-commerceRetail, pet supplies, e-commerce
Common Search/ComparisonTechnical support roles at ChewyCustomer service roles at Chewy

Chewy IT focuses on technical support, troubleshooting, and maintaining IT systems within Chewy, requiring technical certifications. Customer Support Specialists handle customer inquiries, providing product and service assistance, emphasizing communication skills. Both roles are vital in Chewy's operations but differ in skill set and daily tasks.

More about Chewy It jobs

What states have the most Chewy It jobs?

States with the most job openings for Chewy It jobs include:

What job categories do people searching Chewy It jobs look for?

The top searched job categories for Chewy It jobs are:

Chewy It jobs near you
Infographic showing various Chewy It job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $59,773 per year, or $28.7 per hour.

CS Social Media Specialist

Chewy

Hollywood, FL • On-site

$17.50/hr

Full-time

Medical, Dental, Retirement

Re-posted 5 days ago

Chewy rating

6.8

Company rating: 6.8 out of 10

Based on 228 frontline employees who took The Breakroom Quiz

10th of 39 rated national retailers

Job description

Job Description:
Our Opportunity:
Chewy is seeking a Customer Care Social Media Engagement Specialist who writes with clarity, empathy, and a touch of wit and who understands the difference between posting and truly building relationships online. You're fluent in the pace, norms, and cultural language of each platform and know how to show up in ways that feel real, human, and native to social.
In this role, you'll be one of Chewy's frontline voices-helping customers with questions or concerns, making our community feel seen and understood, and spotting moments to surprise and delight. Every comment, reply, and DM is an opportunity to deepen trust, brighten someone's day, solve a problem, or deliver a WOW moment.
You'll shape how pet parents experience Chewy on social-one thoughtful interaction, rescue moment, or WOW-worthy response at a time-ensuring we show up as helpful, emotionally attuned, and delightfully human to the pet parents we serve.
Compensation: $17.50/ hr
What You'll Do:
  • Monitor and engage with Chewy customers across Facebook, Instagram, X (Twitter), TikTok, YouTube, and other emerging channels.
  • Respond thoughtfully to private messages, public comments, and posts, always in a balance of your own unique tone of voice while keeping mindful of Chewy's voice
  • Create authentic, trend-savvy engagements that spark conversation, delight our followers, and build community.
  • Identify and escalate sensitive issues, trending topics, or brand impacting moments with speed and high judgment.
  • Use your social instinct to spot opportunities for viral or standout customer interactions.
  • Stay on top of cultural trends, memes, and conversations that shape the social landscape.
  • Collaborate with internal partners and vendors to ensure accurate responses and alignment with Chewy's brand values.
  • Turn unique customer connections into unforgettable moments through thoughtful, customized gift ideas that surprise and delight.
  • Operate tools like Sprinklr and native social platforms to moderate conversations and maintain brand standards.
  • Maintain composure and professionalism when responding in fast-moving or high-visibility situations.
  • Be a proactive, curious learner; open to feedback, new processes, and new ways to surprise and delight our customers.

What You'll Need:
  • Excellent written and verbal communication skills - your words carry warmth, wit, and clarity.
  • Proven experience managing or engaging with online communities or brand social channels.
  • Up-to-date knowledge of social trends, platforms, features, and etiquette.
  • Strong attention to detail and judgment in public communications.
  • Ability to multitask across multiple screens, tools, and conversations.
  • Comfortable using social tools such as Sprinklr, Meta Business Suite and related platforms.
  • Flexibility to work shifts, weekends, and holidays as needed - social never sleeps.
  • Positive attitude, creative spirit, and comfort engaging with customers at scale.
  • High school diploma or equivalent required.

Why Chewy Customer Service?
It's not just about us. It is also about what you get. That's why in Chewy Customer Service, you are empowered to become your best.
  • YOU BELONG: Chewy is a place where you can be your authentic self. Our pet parents and partners are from everywhere--different places and different walks of life. It is what makes them unique. Likewise, Chewtopians are empowered to bring their perspectives to deliver on our mission!
  • YOU CAN GROW: Our culture is for those who thrive on delivering results and becoming your best - no matter your role or location.
  • YOU CAN MAKE A DIFFERENCE: You are encouraged to be curious, ask questions, bring ideas forward, and act like an owner in everything that you do.
  • YOU WILL GET SUPPORT: When you join Chewy Customer Service, you will have ongoing training and development, resources, and opportunities to become your best.
  • YOU WILL GET REWARDED: Chewy has you covered when it comes to competitive wages, medical & dental insurance, 401k, plus more! Of course, the biggest perk is the ability to work together with other smart, driven, and passionate Chewtopians who are making an impact each day.

If you have a disability under the Americans with Disabilities Act or similar law, and/or you need an accommodation during the application process or to perform these job requirements, please contact CAAR@chewy.com. If you have a question regarding your application, please contact HR@chewy.com.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
To access Chewy's Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

What Chewy employees say

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About Chewy

Sourced by ZipRecruiter

Chewy is a prominent player in the e-commerce industry, specifically dedicated to pet owners. Based in Dania Beach, Florida, the company was founded in 2011 with the aim to make pet shopping easier and more convenient. Chewy offers a wide range of products including pet food, toys, and other pet-related essentials from over 1,000 trusted brands, along with prescription food and medications from certified veterinarians. The company stands out for its dedication to providing 24/7 customer service and shipping orders over $49 for free. Chewy's mission is to be the most trusted and convenient online destination for pet parents everywhere by committed to delivering pet happiness.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

Year founded

2011

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