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Cherwell Developer Jobs (NOW HIRING)

Issue and incident documentation in Cherwell ticketing tool * Provide top-notch customer service via phone, email and chat in a service support center * Escalate and partner with engineering teams to ...

Issue and incident documentation in Cherwell ticketing tool * Provide top-notch customer service via phone, email and chat in a service support center * Escalate and partner with engineering teams to ...

Product Manager - Nlyte

FL · On-site +1

$96K - $192K/yr

Master's Degree in Business, Computer Science or Engineering * Experience with Configuration Management Databases (CMDB) tools like e.g., ServiceNow CMDB or Cherwell CMDB * Experience with ...

... engineering, and technology teams on designing resilient and recoverable solutions. • Facilitate ... Cherwell CMDB and IT service management solutions. • Knowledge of enterprise risk management and ...

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Cherwell Developer information

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How much do cherwell developer jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for cherwell developer in the United States is $52.84, according to ZipRecruiter salary data. Most workers in this role earn between $40.38 and $64.66 per hour, depending on experience, location, and employer.

What is a Cherwell developer?

A Cherwell Developer is responsible for designing, developing, and maintaining IT service management (ITSM) solutions using the Cherwell platform. They configure workflows, automate processes, and integrate Cherwell with other enterprise applications. This role requires expertise in Cherwell's scripting, configuration, and customization capabilities to optimize IT operations. Cherwell Developers also troubleshoot system issues, implement updates, and ensure the platform meets business requirements efficiently.

What are the key skills and qualifications needed to thrive as a Cherwell developer?

To thrive as a Cherwell Developer, you need strong skills in IT service management, application development, and scripting languages such as C#, JavaScript, or PowerShell, typically backed by a degree in computer science or a related field. Familiarity with the Cherwell Service Management platform, configuration management databases (CMDB), and ITIL certifications are often required. Critical thinking, problem-solving abilities, and effective communication are important soft skills for collaborating with cross-functional IT teams and stakeholders. These competencies ensure efficient customization, integration, and optimization of Cherwell solutions to meet organizational business needs.

What are some typical challenges faced by Cherwell developers, and how can they overcome them?

Cherwell Developers often encounter challenges related to integrating the Cherwell platform with other enterprise systems, managing frequent software updates, and customizing workflows to fit unique organizational needs. To overcome these challenges, developers should stay up-to-date on Cherwell best practices, leverage vendor documentation, and work closely with IT teams and business stakeholders to continuously refine and test solutions. Strong troubleshooting skills and a proactive approach to identifying potential issues are also essential. Collaboration and continuous learning make it easier to deliver robust, user-friendly service management platforms that align with business goals.

More about Cherwell Developer jobs

What states have the most Cherwell Developer jobs?

States with the most job openings for Cherwell Developer jobs include:

What job categories do people searching Cherwell Developer jobs look for?

The top searched job categories for Cherwell Developer jobs are:

Infographic showing various Cherwell Developer job openings in the United States as of August 2026, with employment types broken down into 82% Full Time, 2% Part Time, and 16% Contract. Highlights an 80% Physical, 6% Hybrid, and 14% Remote job distribution, with an average salary of $109,905 per year, or $52.8 per hour.

Senior IT Engineer - Distribution AP - Hybrid AZ

Best Western

Phoenix, AZ • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


Best Western rating

4.8

Company rating: 4.8 out of 10

Based on 382 frontline employees who took The Breakroom Quiz

94th of 107 rated hotels


Job description

Join BWH Hotels - Where Passion Meets Purpose

At BWH Hotels, we don't just offer employment opportunities, we create opportunities to be part of something extraordinary. As a global leader in hospitality for nearly 80 years, our vision is to inspire travel through unique experiences. Joining our corporate team means becoming part of a dynamic and inclusive community that values innovation, collaboration, and making a meaningful impact in the travel industry.

Headquartered in Phoenix, Arizona, BWH Hotels boasts a powerful portfolio of 18 brands, including WorldHotels, Best Western Hotels & Resorts, and SureStay Hotels, with approximately 4,300 hotels in over 100 countries. We take pride in our top-ranking employee engagement scores and foster a workplace culture where your contributions truly matter. Join us and be part of a team that's shaping the future of hospitality!

Job Purpose

Join our global team as a partner in Technology Management. The Senior IT Engineer - Distribution API is responsible for designing, developing, implementing, and supporting mission-critical distribution and web service solutions that enable reliable connectivity between business systems, partners, and customers. This role leverages expertise in Java, AWS, API development, cloud technologies, and database management to deliver scalable, secure, and high-performing applications that support business objectives. The position serves as a technical leader by driving system enhancements, ensuring operational excellence, mentoring team members, and collaborating with cross-functional stakeholders to deliver innovative technology solutions that improve efficiency, reliability, and customer value.

Key Responsibilities

Responsible for developing cost effective information technology solutions by analyzing, designing, programming, monitoring, and installing complex software systems and services.

Specific duties include the following:

  • Create, enhance, evaluate and maintain mission critical web services, performing the full range of more complex programming duties.
  • Analyze, design, code, debug, test, document and implement programs in approved languages using proven SDLC best practices and Agile methodologies.
  • Increase system efficiency and reliability by handling more complex tasks and activities encompassing diverse technologies.
  • Develop and implement proactive monitoring of critical business services during design and development, as well as post implementation, to ensure high service availability.
  • Deliver system enhancements by planning, recommending, and using innovative technologies to lower operating costs, deliver increased value to business clients and support business strategy.
  • Meet business needs by translating user requirements into solutions.
  • Maintain and enhance product documentation including keeping design documents, system configurations, and relevant Operations support documents current.
  • Maintain working understanding of client business functions and monitor industry trends.
  • Participate in IT projects and coordinate with other multi-disciplined IT teams to achieve business objectives; coordinate project team activities and assist in monitoring project schedules and costs; and provide work direction to or mentor less experienced team members.
  • Interface with vendors to resolve issues.
  • Maintain technical currency by reviewing trade publications, researching technical documentation and pursuing training relevant to Company operating environments.
  • Will work with a variety of tools and technologies including: Java, J2EE, AWS, Github, Oracle PL/SQL Developer, Postgres SQL, MongoDB, Eclipse IDE, intelliJ, Visual Studio, Jenkins, Terraform, Find Bugs, J-unit, Maven, Payara, Soap/RESTful Web Services, StepFunctions, CDK integration and JPA, EC2, as well as Linux, Windows and UNIX platforms.
  • Other tools and technologies to be used include Source Code management tools (Bitbucket, GIT, Nexus, AWS CodeBuild Pipeline), change management processes and tools (Cherwell), JIRA tools and Sonarqube.

Preferred Experience and Education

  • Bachelor's degree in computer science or related technology field plus 5 years post baccalaureate, progressive web services application development experience including:
  • Requirements gathering and analysis
  • System analysis and design
  • Java programming
  • Application migration
  • Hands on work with AWS, REST, Eclipse, GIT, Maven, Payara, and SonarQube
  • Postgres (comprehensive understanding of database objects)
  • PCI compliance

Work Location and Schedule

  • This is a hybrid position, requiring onsite presence Mondays, Wednesdays and Fridays at our Global Operations Center, with the option to work remote on Tuesdays and Thursdays. This hybrid model fosters intentional collaboration, teamwork, connection, and productivity, while still providing flexibility and work life balance.The office address is 20400 N 29th Avenue, Phoenix, Arizona 85027.

This position is not eligible for immigration sponsorship.

Benefits Summaryfor Full-Time Employees

Medical/Dental/Vision available day one

Vacation/Sick- accruals start day one

Paid company holidays and personalholidays to celebrate what's important to you

401K - company contribution and match (U.S.)

Registered Retirement Savings Plan (RRSP) - company contribution and match (Canada)

Employee discounts/hotel discounts

Free financial and health wellness programs

Tuition Reimbursement

Equal Employment Opportunity

BWH Hotels (the "Company")maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard to race (including hair textures and hair styles associated with race), color or pigmentation, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, caste, age, disability, gender, gender identity or expression, sex, sexual orientation, LGBTQIA+ individuals, height, weight, pregnancy status, childbirth or related medical conditions, genetic information, uniformed service or veteran status, marital status, or any other characteristic protected by applicable federal, state, provincial, or local laws. The Company's equal employment opportunity policy applies to all aspects of employment with the Company, including, but not limited to, hiring, promotion, transfer, benefits, discipline, and termination.


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