Theย Cheese Steak Shop Seniorย Team Leaderย is responsible forย assistingย the District Manager with the operation of their restaurant with regards to customer service, employee training and development, controlling costs, day-to-day operations and maintenance of the shop, sanitation, safety and compliance with all company policies and procedures.
Assists the District Manager in meeting or exceeding projected sales for the shop:
- Maintains a clean, attractive restaurant consistent with company standards.ย
- Provides fast,ย friendlyย and helpful customer service.ย
- Participates in companywide marketing and advertising promotions.ย
- Assistย in ensuring all food products that are served meet the standards of freshness of aย Cheeseย Steak Shop.
- Ensure proper food rotation isย used at all timesย
- Ensure proper food preparation is used at all times.ย
- Ensure aย minimumย of spoilage and waste at allย times.ย
- Assistย withย maintainingย an accurateย weekly inventory.ย
- Assistย with the implementation and ongoing auditing of effective theft control and loss prevention measures.ย
- Assistย withย maintainingย an effective employee schedule.ย
- Assistย with implementation and ongoing maintenance ofย Employeeย retention programs.ย
- Assistย with implementation and ongoing maintenance of all Training Programs.ย
- Provide theย General Manager with feedback necessary for the evaluation of employee performance.ย
- Assistย with all aspects of supervisionย including:ย performance management and scheduling.ย
- Assistย with implementation and ongoing maintenance of Safety Programs.ย
- Compliance with allย Cheese Steakย Shop policies and procedures.ย
- Assistsย with the proper ordering ofย appropriateย and sufficient food and supplies.ย
- Day to day cleanliness and maintenance of the shop, ensuring all equipment is in good operatingย condition.ย
- Completion of all necessary paperwork inย a timelyย andย accurateย manner.ย
- Ensure all banking deposits are made inย a timelyย andย accurateย mannerย and all monies are accounted for and reconciled daily.ย
- Ensure that the opening and closing of the restaurant is done per the established procedures.ย
Job Requirements:ย
- Successful completion of theย Cheese Steakย Shop Team Leader Training Program.ย
- Successful completion of theย Cheese Steakย Shop Food Handler Certification Program (must beย maintainedย as current).ย
- Professional in appearance and demeanor.ย
- Good math aptitude.ย
- Ability to work asย required: day,ย eveningย and weekend shifts.ย
- Reliable transportation.ย
- Accessibility by phone and voicemail.ย
- Attendance asย requiredย at meetings,ย trainingย and seminars.ย
- Ability toย multi-task.ย
You love cheese steaks? We do too! See how great it is to work at your favorite place to eat!
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Founders Keith and Kathy Layton opened the first โThe Cheese Steak Shopโ in San Francisco in 1982. East coast transplants with a love for authentic cheese steaks, weโve made it our mission to bring the real-deal, Philly-style sandwich to our new home in the Bay Area.
In early 2018, The Cheese Steak Shop was purchased by two foodservice professionals, Dana Huie and Tony Bendana, who combined, have over 80 years of experience in all facets of the Restaurant industry.
For 40 years we have been committed to using high quality, fresh ingredients to make the best possible sandwiches. To keep it authentic, we even source specialty items like our Amoroso rolls, Tastykakes and Hanks beverages direct from Philadelphia!
All our shops make your sandwich fresh to order, any way you want it: โwit or witout โ onions, with white American or Provolone cheese, hot and/or sweet peppers, even using chicken or veggies in place of steak. No matter how you like it, The Cheese Steak Shop loves to serve it to you the โReal Phillyโ way.