AI Enigneer (Copilot Studio)
Dublin, CA · On-site
... Chatbot build experience with real examples • Support & troubleshooting mindset • Strong communication skills • Ability to be hands‐on ("worker bee") • Power Platform (Power Automate ...
AI Enigneer (Copilot Studio)
Dublin, CA · On-site
... Chatbot build experience with real examples • Support & troubleshooting mindset • Strong communication skills • Ability to be hands‐on ("worker bee") • Power Platform (Power Automate ...
Seasonal Customer Support Operations Coordinator
Inglewood, CA · On-site
$19.50 - $24.75/hr
Leverage tools such as Chatbot AI, Voice AI, Postman, NFL apps, and social media platforms to provide seamless support for both internal teams and customers. * Social Media Monitoring: * Monitor and ...
Seasonal Customer Support Operations Coordinator
Inglewood, CA · On-site
$19.50 - $24.75/hr
Leverage tools such as Chatbot AI, Voice AI, Postman, NFL apps, and social media platforms to provide seamless support for both internal teams and customers. * Social Media Monitoring: * Monitor and ...
Seasonal Customer Support Operations Coordinator
$19.50 - $24.75/hr
Leverage tools such as Chatbot AI, Voice AI, Postman, NFL apps, and social media platforms to provide seamless support for both internal teams and customers. * Social Media Monitoring: * Monitor and ...
Seasonal Customer Support Operations Coordinator
$19.50 - $24.75/hr
Leverage tools such as Chatbot AI, Voice AI, Postman, NFL apps, and social media platforms to provide seamless support for both internal teams and customers. * Social Media Monitoring: * Monitor and ...
Seasonal Customer Support Operations Coordinator
Inglewood, CA · On-site
$19.50 - $24.75/hr
Leverage tools such as Chatbot AI, Voice AI, Postman, NFL apps, and social media platforms to provide seamless support for both internal teams and customers. * Social Media Monitoring: * Monitor and ...
Seasonal Customer Support Operations Coordinator
Inglewood, CA · On-site
$19.50 - $24.75/hr
Leverage tools such as Chatbot AI, Voice AI, Postman, NFL apps, and social media platforms to provide seamless support for both internal teams and customers. * Social Media Monitoring: * Monitor and ...
Seasonal Customer Support Operations Coordinator
Inglewood, CA · On-site
$19.50 - $24.75/hr
Leverage tools such as Chatbot AI, Voice AI, Postman, NFL apps, and social media platforms to provide seamless support for both internal teams and customers. * Social Media Monitoring: * Monitor and ...
Seasonal Customer Support Operations Coordinator
Inglewood, CA · On-site
$19.50 - $24.75/hr
Leverage tools such as Chatbot AI, Voice AI, Postman, NFL apps, and social media platforms to provide seamless support for both internal teams and customers. * Social Media Monitoring: * Monitor and ...
Coordinate messages from the department's Chatbot vendor to provide appropriate responses for questions asked to the department. * Support unit with call campaign to incoming freshman or current ...
Coordinate messages from the department's Chatbot vendor to provide appropriate responses for questions asked to the department. * Support unit with call campaign to incoming freshman or current ...
CX Strategy Manager
San Francisco, CA · On-site
... support, where to invest in experience improvements, and how to balance customer satisfaction, cost, and risk. Role & responsibilities AI Automation & CX Systems * Own chatbot and AI automation ...
CX Strategy Manager
San Francisco, CA · On-site
... support, where to invest in experience improvements, and how to balance customer satisfaction, cost, and risk. Role & responsibilities AI Automation & CX Systems * Own chatbot and AI automation ...
Coordinate messages from the department's Chatbot vendor to provide appropriate responses for questions asked to the department. * Support unit with call campaign to incoming freshman or current ...
Coordinate messages from the department's Chatbot vendor to provide appropriate responses for questions asked to the department. * Support unit with call campaign to incoming freshman or current ...
Director of Customer Support
San Francisco, CA · On-site
$165K - $230K/yr
Evaluate and implement support tooling (helpdesk, chatbot, AI-assisted triage) that scales with the business * Design and automate support workflows-ticket routing, status updates, SLA alerts, and ...
Director of Customer Support
San Francisco, CA · On-site
$165K - $230K/yr
Evaluate and implement support tooling (helpdesk, chatbot, AI-assisted triage) that scales with the business * Design and automate support workflows-ticket routing, status updates, SLA alerts, and ...
Technical Support Specialist - Marketing
Glendale, CA · On-site +1
Prevent escalations and de-escalate customers by leveraging support tools and resources such as the Salesforce Support Console, internal chatbot, as well as in-depth testing to efficiently resolve ...
Technical Support Specialist - Marketing
Glendale, CA · On-site +1
Prevent escalations and de-escalate customers by leveraging support tools and resources such as the Salesforce Support Console, internal chatbot, as well as in-depth testing to efficiently resolve ...
About the Role The Support Foundations team builds the infrastructure that powers every support ... That includes the automated phone system members call when they need help, the in-app chatbot that ...
About the Role The Support Foundations team builds the infrastructure that powers every support ... That includes the automated phone system members call when they need help, the in-app chatbot that ...
Software Engineer, Support Foundations
San Francisco, CA · On-site
$133 - $184/hr
About the Role The Support Foundations team builds the infrastructure that powers every support ... That includes the automated phone system members call when they need help, the in‑app chatbot ...
Software Engineer, Support Foundations
San Francisco, CA · On-site
$133 - $184/hr
About the Role The Support Foundations team builds the infrastructure that powers every support ... That includes the automated phone system members call when they need help, the in‑app chatbot ...
... chatbot delivers meaningful self-service value while keeping customer experience at the forefront. Responsibilities: * Support and enhance Omnichannel platforms, including Five9 and Google CCAS ...
... chatbot delivers meaningful self-service value while keeping customer experience at the forefront. Responsibilities: * Support and enhance Omnichannel platforms, including Five9 and Google CCAS ...
About the Role The Support Foundations team builds the infrastructure that powers every support ... That includes the automated phone system members call when they need help, the in-app chatbot that ...
About the Role The Support Foundations team builds the infrastructure that powers every support ... That includes the automated phone system members call when they need help, the in-app chatbot that ...
Test Automation - Manager
$54 - $71.25/hr
... support in implementing effective automation strategies. * Design, develop, and maintain automation frameworks and test scripts using Selenium, UFT / QTP, Botium Testing tool, C#, Chatbot Testing ...
Quick apply
Test Automation - Manager
$54 - $71.25/hr
... support in implementing effective automation strategies. * Design, develop, and maintain automation frameworks and test scripts using Selenium, UFT / QTP, Botium Testing tool, C#, Chatbot Testing ...
AI, Chatbot & Intelligent Experience * Based off the business requirements, define and execute the ... They provide the support needed to remove barriers and connect their team to the broader ecosystem.
AI, Chatbot & Intelligent Experience * Based off the business requirements, define and execute the ... They provide the support needed to remove barriers and connect their team to the broader ecosystem.
Test Automation - Manager
San Francisco, CA · On-site
$54.25 - $71.50/hr
... support in implementing effective automation strategies. * Design, develop, and maintain automation frameworks and test scripts using Selenium, UFT / QTP, Botium Testing tool, C#, Chatbot Testing ...
Quick apply
Test Automation - Manager
San Francisco, CA · On-site
$54.25 - $71.50/hr
... support in implementing effective automation strategies. * Design, develop, and maintain automation frameworks and test scripts using Selenium, UFT / QTP, Botium Testing tool, C#, Chatbot Testing ...
Test Automation - Manager
$49.50 - $65.50/hr
... support in implementing effective automation strategies. * Design, develop, and maintain automation frameworks and test scripts using Selenium, UFT / QTP, Botium Testing tool, C#, Chatbot Testing ...
Quick apply
Test Automation - Manager
$49.50 - $65.50/hr
... support in implementing effective automation strategies. * Design, develop, and maintain automation frameworks and test scripts using Selenium, UFT / QTP, Botium Testing tool, C#, Chatbot Testing ...
Familiarity with prompt engineering and basic RAG preferred Responsibilities * Assist in chatbot development * Support prompt engineering and testing * Help build and test RAG pipelines * Contribute ...
Familiarity with prompt engineering and basic RAG preferred Responsibilities * Assist in chatbot development * Support prompt engineering and testing * Help build and test RAG pipelines * Contribute ...
Prevent escalations and de-escalate customers by leveraging support tools and resources such as the Salesforce Support Console, internal chatbot, as well as in-depth testing to efficiently resolve ...
Prevent escalations and de-escalate customers by leveraging support tools and resources such as the Salesforce Support Console, internal chatbot, as well as in-depth testing to efficiently resolve ...
Chatbot Support information
See California salary details
$16.37 - $20.98
4% of jobs
$20.98 - $25.60
9% of jobs
$29.42 is the 25th percentile. Wages below this are outliers.
$25.60 - $30.22
14% of jobs
$30.22 - $34.83
15% of jobs
The median wage is $36.99 / hr.
$34.83 - $39.45
17% of jobs
$39.45 - $44.06
16% of jobs
$44.19 is the 75th percentile. Wages above this are outliers.
$44.06 - $48.68
9% of jobs
$48.68 - $53.29
7% of jobs
$53.29 - $57.91
4% of jobs
$57.91 - $62.52
3% of jobs
$62.52 - $67.14
1% of jobs
$16
$39
$67
How much do chatbot support jobs pay per hour?
As of Aug 22, 2026, the average hourly pay for chatbot support in California is $39.35, according to ZipRecruiter salary data. Most workers in this role earn between $29.18 and $46.01 per hour, depending on experience, location, and employer.
What is a chatbot support?
A Chatbot Support job involves managing and optimizing chatbot interactions to assist users efficiently. Responsibilities typically include troubleshooting chatbot issues, refining responses, and improving user experience. This role may also involve analyzing chatbot performance data and collaborating with developers to enhance functionality. Strong communication skills and familiarity with AI or NLP technologies can be beneficial.
What does a chatbot support do?
As a Chatbot Support professional, you will spend your day monitoring chatbot conversations, troubleshooting user issues, and escalating complex queries to human agents when necessary. You'll also analyze conversation logs to identify recurring problems, update knowledge base articles, and suggest improvements for better user experience. Collaborating closely with technical teams and customer service departments is common to ensure seamless chatbot performance. This role offers a dynamic work environment where your contributions can have a direct impact on customer satisfaction and the continuous improvement of automated support systems.
What are the key skills and qualifications needed to thrive in chatbot support?
To thrive as a Chatbot Support professional, you need strong written communication skills, problem-solving abilities, and familiarity with customer service protocols. Experience with chatbot management platforms, CRM systems, and basic knowledge of troubleshooting chat solutions is often required. Patience, adaptability, and a customer-focused mindset help individuals excel in this role. These skills are crucial for ensuring efficient and effective support to users interacting with automated systems while maintaining high customer satisfaction.
What are popular job titles related to Chatbot Support jobs in California?
For Chatbot Support jobs in California, the most frequently searched job titles are:
What job categories do people searching Chatbot Support jobs in California look for?
The top searched job categories for Chatbot Support jobs in California are:
What cities in California are hiring for Chatbot Support jobs?
Cities in California with the most Chatbot Support job openings:
Job description
Job Summary:
Perfict is a company seeking an AI Engineer for their Copilot Studio. The role involves building and supporting Copilot agents, developing Power Platform components, and collaborating with stakeholders to implement new solutions.
Responsibilities:
• Build and support Copilot agents using Copilot Studio
• Develop and maintain Power Platform components (flows, integrations)
• Work hands‐on with Azure foundations supporting agents
• Create Proof of Concepts (PoCs) for AI and Copilot use cases
• Develop solutions using Power Automate, Power Apps, and Dataverse
• Troubleshoot Copilot and Power Platform issues
• Collaborate with IT and business stakeholders to implement new solutions
• Strong communication skills with technical and non‐technical teams
• Ability to quickly prototype, test, and iterate solutions
• Support and troubleshoot live chatbots post‐launch
• Partner with Microsoft and internal architects
• Address new agent use cases as teams request expansion
• Limited but real interaction with merchants for troubleshooting
Qualifications:
Required:
• Build and support Copilot agents using Copilot Studio
• Develop and maintain Power Platform components (flows, integrations)
• Work hands‐on with Azure foundations supporting agents
• Create Proof of Concepts (PoCs) for AI and Copilot use cases
• Develop solutions using Power Automate, Power Apps, and Dataverse
• Troubleshoot Copilot and Power Platform issues
• Collaborate with IT and business stakeholders to implement new solutions
• Strong communication skills with technical and non‐technical teams
• Ability to quickly prototype, test, and iterate solutions
• Support and troubleshoot live chatbots post‐launch
• Partner with Microsoft and internal architects
• Address new agent use cases as teams request expansion
• Limited but real interaction with merchants for troubleshooting
• Strong Power Platform foundation
• "If you don't know Power Platform, you cannot build it.”
• Hands‐on Azure experience
• Azure backend / foundations used in this chatbot
• Chatbot build experience with real examples
• Support & troubleshooting mindset
• Strong communication skills
• Ability to be hands‐on ("worker bee")
• Power Platform (Power Automate, Dataverse, Virtual Agents)
• Azure (backend foundations)
• Microsoft ecosystem collaboration
• Hybrid enterprise environment with evolving AI roadmap
Company:
Perfict Global is an IT consulting services provider, focused on providing innovative and successful business workforce solutions. Founded in 2011, the company is headquartered in Concord, USA, with a team of 51-200 employees. The company is currently Growth Stage.
Perfict is a company seeking an AI Engineer for their Copilot Studio. The role involves building and supporting Copilot agents, developing Power Platform components, and collaborating with stakeholders to implement new solutions.
Responsibilities:
• Build and support Copilot agents using Copilot Studio
• Develop and maintain Power Platform components (flows, integrations)
• Work hands‐on with Azure foundations supporting agents
• Create Proof of Concepts (PoCs) for AI and Copilot use cases
• Develop solutions using Power Automate, Power Apps, and Dataverse
• Troubleshoot Copilot and Power Platform issues
• Collaborate with IT and business stakeholders to implement new solutions
• Strong communication skills with technical and non‐technical teams
• Ability to quickly prototype, test, and iterate solutions
• Support and troubleshoot live chatbots post‐launch
• Partner with Microsoft and internal architects
• Address new agent use cases as teams request expansion
• Limited but real interaction with merchants for troubleshooting
Qualifications:
Required:
• Build and support Copilot agents using Copilot Studio
• Develop and maintain Power Platform components (flows, integrations)
• Work hands‐on with Azure foundations supporting agents
• Create Proof of Concepts (PoCs) for AI and Copilot use cases
• Develop solutions using Power Automate, Power Apps, and Dataverse
• Troubleshoot Copilot and Power Platform issues
• Collaborate with IT and business stakeholders to implement new solutions
• Strong communication skills with technical and non‐technical teams
• Ability to quickly prototype, test, and iterate solutions
• Support and troubleshoot live chatbots post‐launch
• Partner with Microsoft and internal architects
• Address new agent use cases as teams request expansion
• Limited but real interaction with merchants for troubleshooting
• Strong Power Platform foundation
• "If you don't know Power Platform, you cannot build it.”
• Hands‐on Azure experience
• Azure backend / foundations used in this chatbot
• Chatbot build experience with real examples
• Support & troubleshooting mindset
• Strong communication skills
• Ability to be hands‐on ("worker bee")
• Power Platform (Power Automate, Dataverse, Virtual Agents)
• Azure (backend foundations)
• Microsoft ecosystem collaboration
• Hybrid enterprise environment with evolving AI roadmap
Company:
Perfict Global is an IT consulting services provider, focused on providing innovative and successful business workforce solutions. Founded in 2011, the company is headquartered in Concord, USA, with a team of 51-200 employees. The company is currently Growth Stage.
About Perfict
Sourced by ZipRecruiter
We are a technology company focused on providing innovative and successful business workforce solutions. Since 2011, Perfict has partnered with the biggest names across sectors offering a customized approach to each solution. We’ve established networks of genuine relationships that allow us to source the highest-quality talent and execute deals and hires quickly. With locations in US and India, we work globally to help you build your organization. Our methodology begins with listening to you about your needs. We work with your team to gain a clear understanding of your requirements, while providing a knowledge transfer of best practices.
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Walnut Creek, CA, US
Year founded
2011