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Remote Live Chat Advisor Jobs in California (NOW HIRING)

Crimson Education

Academic Advisor

CA · On-site +1

$640/day

S. The role is currently fully remote but may require occasional in-person meetings and events in ... Radical Candour is a feedback approach we live by * We're a global player with 28 markets (and ...

Parametrix

Owner's Advisor

Emeryville, CA · On-site +1

... live and work. This role is ideal for a seasoned consultant who thrives in an owner-facing ... We have a preference for candidates located in Oregon; however, we're open to considering remote ...

Crimson Education

Academic Advisor

CA · On-site +1

$640/day

S. The role is currently fully remote but may require occasional in-person meetings and events in ... Radical Candour is a feedback approach we live by * We're a global player with 28 markets (and ...

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Remote Live Chat Advisor information

What is the difference between Remote Live Chat Advisor vs Remote Customer Service Representative?

AspectRemote Live Chat AdvisorRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentOnline chat platforms, remote from homePhone, email, or chat support from home or call centers
Industry UsageRetail, tech, e-commerce, service sectorsRetail, telecom, banking, healthcare
Search & Comparison IntentFocus on online chat support rolesBroader customer support roles including phone and email

Remote Live Chat Advisors primarily handle online chat support, focusing on real-time assistance via chat platforms. Remote Customer Service Representatives may handle chat, phone, or email support, often across multiple channels. While both roles require similar credentials and work environments, Live Chat Advisors specialize in online chat interactions, making them ideal for roles emphasizing digital communication.

How do you become a remote live chat advisor?

To become a remote live chat advisor, candidates typically need strong communication skills, basic computer literacy, and the ability to handle multiple chats simultaneously. Many employers require prior customer service experience and familiarity with chat software or CRM tools; some roles may also require a high school diploma or equivalent.

How much do remote live chat advisors get paid?

Remote live chat advisors typically earn between $12 and $20 per hour, depending on experience, industry, and company. Some roles may offer additional incentives or bonuses for performance, and strong communication skills are often required.

What are popular job titles related to Remote Live Chat Advisor jobs in California?

For Remote Live Chat Advisor jobs in California, the most frequently searched job titles are:

What job categories do people searching Remote Live Chat Advisor jobs in California look for?

The top searched job categories for Remote Live Chat Advisor jobs in California are:

What cities in California are hiring for Remote Live Chat Advisor jobs?

Cities in California with the most Remote Live Chat Advisor job openings:

Remote Live Chat Advisor jobs near you

Sales Development Representative

Photobooth Supply Co

City Of Industry, CA • On-site, Remote

$50K - $60K/yr

Full-time

Medical, Retirement, PTO

Re-posted 27 days ago

Key responsibilities

  • Manage and qualify inbound leads via live chat, email, and other platforms to build and maintain a healthy pipeline of prospects.

  • Quickly assess potential customers' needs and determine their fit for the company's solutions, then escalate qualified leads by booking discovery calls or product demos with Inside Sales Representatives.

  • Proactively engage with leads to schedule meetings with Inside Sales Representatives and provide exceptional first responses to inbound inquiries.

Job description

At Photobooth Supply Co., we believe in the power of capturing moments and creating lasting memories. Our mission is to empower entrepreneurs and event professionals with a proven and profitable business in the form of a photo booth. We've transformed the lives of thousands of customers worldwide, and now we're looking for a driven and proactive Sales Development Representative (SDR) to join our team.
In this role, you'll be the first point of contact for inbound leads, engaging with potential customers via outbound calls, live chat and email to qualify them for our sales process. Your primary focus will be maintaining a healthy pipeline, booking meetings with Inside Sales Representatives, and ensuring every lead receives timely, helpful responses. If you thrive on connecting with people, solving problems, and contributing to the success of your team, this role is for you!
What Success Looks Like (KPIs)
  • Escalation Rate: Ensuring a 30-35% of qualified leads are escalated to meetings booked with the sales team.
  • Meetings Booked: Meeting or exceeding monthly targets for qualified meetings booked with Inside Sales Representatives.
  • Calls and Activities: Maintain a high level of outreach and responsiveness by making 100+ calls per day to engage and follow up with leads. In addition to calls, ensure timely communication via other channels such as emails, texts, and live chat, while balancing activities to meet daily and monthly targets.
Key Responsibilities
Pipeline Management:
  • Manage and qualify inbound leads via live chat, email, and other platforms to build and maintain a healthy pipeline of prospects.
  • Utilize tools like HubSpot CRM and Gong to log interactions, track lead status, and ensure accurate data management.

Lead Qualification:
  • Quickly assess potential customers' needs and determine their fit for our solutions based on established qualification criteria.
  • Escalate qualified leads by booking discovery calls or product demos with Inside Sales Representatives.

Meeting Scheduling:
  • Proactively engage with leads to schedule meetings with Inside Sales Representatives.
  • Ensure meetings are booked efficiently, minimizing scheduling conflicts.

Customer Engagement:
  • Provide exceptional first responses to inbound inquiries, ensuring prompt and professional communication.
  • Act as the face of the company in live chat interactions, addressing customer questions and guiding them to the next steps in the sales process.

Collaboration and Feedback:
  • Collaborate with the sales and marketing teams to refine lead qualification criteria and improve messaging.
  • Provide feedback to the marketing team regarding lead quality and customer inquiries to help optimize campaigns.

Technical Proficiency:
  • Learn and demonstrate an in-depth understanding of our photo booth products and services to confidently address customer questions.

Salary / OTE:
OTE of $50,000 - $60,000
Why Join Us?
At Photobooth Supply Co., we thrive on innovation, teamwork, and a commitment to helping our customers create unforgettable memories. This hybrid role combines the excitement of sales development with the satisfaction of providing stellar customer support, making it perfect for someone who enjoys variety and direct impact.
We value diversity and inclusivity and are committed to creating a workplace where everyone feels empowered to succeed. If you're ready to help entrepreneurs grow their businesses while advancing your career, we'd love to hear from you!
Requirements
  • Ability to make 100+ calls per day.
  • 1+ years of experience in sales development, customer support, or a similar role, preferably with live chat or hybrid communication experience.
  • Proficiency in CRM tools, particularly HubSpot CRM and Gong, for managing leads and tracking interactions.
  • Strong verbal and written communication skills, with the ability to connect with prospects and provide clear, concise responses.
  • Self-motivated, proactive, and able to work independently to meet targets.
  • Exceptional organizational and time management skills to balance multiple inquiries and follow-ups.
  • Comfortable working PST hours.
    • US-based candidates must live in one of the following states: Arizona, California, Colorado, Florida, Georgia, Illinois, Montana, Nevada, New Hampshire, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, Texas, Tennessee, Utah, Virginia, Wyoming

Preferred Skills:
  • Experience in AI driven platforms and tools.
  • Familiarity with lead qualification frameworks such as BANT, CHAMP, or similar.
  • Background in customer success or support in a SaaS or technology-driven environment.

Benefits
Compensation and Benefits
Salary: $50,000 - $60,000 OTE
Gold Standard Health Benefits
401K
Education Stipend
Remote Work
Bonus Plan
Annual Retreat
Generous PTO and Holiday Schedule
Quarterly Financial Meetings
Open Book Management
Intimate Team
Work from Home Stipend

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