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Chat Support Jobs in Union, SC (NOW HIRING)

Tindall

Operation Support Specialist

Spartanburg, SC · On-site

S. Our mission is to support our customers, create remarkable structures, and deliver never-before-seen solutions every step of the way . Our employees enjoy benefits including: Low Cost Employee ...

Tindall

Operation Support Specialist

Spartanburg, SC · On-site

S. Our mission is to support our customers, create remarkable structures, and deliver never-before-seen solutions every step of the way . Our employees enjoy benefits including: Low Cost Employee ...

United Community Bank

Customer Service Specialist

Laurens, SC · On-site

$14.50 - $19.25/hr

Supports customer channels, including but not limited to, email, chat, secure message, and email in addition to the telephone * May include developing a'specialized' support niche as a Subject Matter ...

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All JobsChat Support JobsChat Support Jobs in Union, SC

Chat Support information

See Union, SC salary details

$12

$23

$39

How much do chat support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for chat support in Union, SC is $23.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $25.29 per hour, depending on experience, location, and employer.

What is a chat support representative?

Chat Support representatives are professionals who assist customers through online chat platforms. They handle inquiries, resolve issues, provide information about products or services, and guide users through troubleshooting steps, all via text-based communication. Chat Support agents are often the first point of contact for customers needing help, and they play a crucial role in ensuring customer satisfaction by responding promptly and efficiently to messages. Their work may involve using specialized software to manage multiple conversations, access customer information, and escalate complex issues to higher-level support when necessary.

What are the key skills and qualifications needed to thrive as a chat support representative?

To thrive as a Chat Support representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and the ability to multitask effectively help you stand out in handling diverse customer needs. These skills ensure efficient, accurate, and positive customer interactions, which are vital for customer satisfaction and retention.

What are some common challenges faced by chat support representatives, and how can they be managed effectively?

Chat support representatives often encounter challenges such as handling multiple conversations simultaneously, addressing complex customer issues without visual cues, and maintaining a friendly tone under pressure. To manage these effectively, it's important to develop strong multitasking skills, utilize knowledge bases or canned responses for efficiency, and practice patience and empathy during interactions. Regular training and open communication with teammates and supervisors also help in sharing best practices and troubleshooting difficult cases.

What is the difference between Chat Support vs Customer Service Representative?

AspectChat SupportCustomer Service Representative
Primary RoleHandle customer inquiries via live chat platformsAssist customers through phone, email, or in-person interactions
Work EnvironmentOnline, computer-based, often remoteOffice, call center, or remote
Required SkillsTyping speed, written communication, problem-solvingVerbal communication, empathy, multitasking
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications may be preferred

Chat Support and Customer Service Representative roles both focus on assisting customers, but Chat Support specializes in online live chat interactions, while Customer Service Representatives may handle calls, emails, or in-person support. Both roles require strong communication skills, but Chat Support emphasizes written communication and quick typing, often in a remote setting. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

How do you become a chat support agent?

To become a chat support agent, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with chat or messaging platforms are often preferred, and some employers may require basic computer skills or training on specific tools. Certification is not usually mandatory but can enhance job prospects.

What does a chat support job do?

A chat support job involves assisting customers through online messaging platforms by answering questions, resolving issues, and providing product or service information. It requires good communication skills, familiarity with chat tools, and the ability to handle multiple conversations simultaneously.

What are the most commonly searched types of Chat Support jobs in Union, SC?

The most popular types of Chat Support jobs in Union, SC are:

What job categories do people searching Chat Support jobs in Union, SC look for?

The top searched job categories for Chat Support jobs in Union, SC are:

What cities near Union, SC are hiring for Chat Support jobs?

Cities near Union, SC with the most Chat Support job openings:

Chat Support jobs near you
Infographic showing various Chat Support job openings in Union, SC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $48,300 per year, or $23.2 per hour.

Operation Support Specialist

Spartanburg, SC • On-site

Tindall
Construction • 1 - 5K employees
Learn more about Tindallexternal

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 16 hours ago

Tindall Corporation rating

8.6

Company rating: 8.6 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

We are Engineered to Serve.

Tindall Corporation is a leading Precast Concrete Manufacturer, with locations throughout the Southeastern U.S. Our mission is to support our customers, create remarkable structures, and deliver never-before-seen solutions every step of the way.

Our employees enjoy benefits including:

Low Cost Employee Health plan, Dental, Vision, STD/LTD, Fully-paid Basic Life, Voluntary Life, Whole Life, Accident, Hospitalization, Critical Illness, EAP and a 401k Plan with Company Match & Profit Sharing.

We are seeking an organized and detail-oriented Operation Support Specialist for our Project team. In this role, you will provide critical support to our Project Managers by coordinating daily administrative operations, managing project documentation, and tracking timelines. The ideal candidate excels at multitasking, communicates clearly, and thrives in a fast-paced environment.

Essential Duties and Responsibilities: All employees are required to follow all Safety and Quality rules and processes to ensure a safe working environment, and the production of high-quality products.

  • Administrative Support: Manage project calendars, shipping samples and schedule and coordination of meetings.
  • Documentation Management: Organize, update, and distribute project files, including contracts, change orders, meeting minutes, and progress reports.
  • Communication Hub: Serve as a reliable point of contact for stakeholders, vendors, and internal teams, routing messages and answering routine inquiries.
  • Task & Timeline Tracking: Update project management software to track milestones, tasks, and deadlines, alerting management to potential delays.
  • Financial Assistance: Help track project expenditures, compile expense reports, and process invoices or purchase orders.

Requirements & Qualifications

  • Experience: 1-3 years of administrative experience, ideally in a project support role.
  • Education: High school diploma or equivalent required; Associate's or Bachelor's degree in Business Administration or a related field is a plus.
  • Software Skills: High proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and experience with project tools (e.g., Smartsheet, Procore, Auto Desk, IFS).
  • Organizational Skills: Superior time-management skills with a proven ability to prioritize tasks and meet tight deadlines.
  • Communication: Strong verbal and written communication skills with a professional demeanor.

Work Environment: While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions and vibration. The noise level in the work environment is usually loud.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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