Albuquerque, NM · Remote
$14 - $19.50/hr
... chat. Associates navigate multiple internal software applications while conversing with customers to clarify needs, identify root cause of issues and resolve outstanding inquiries. They identify and ...
Albuquerque, NM · Remote
$14 - $19.50/hr
... chat. Associates navigate multiple internal software applications while conversing with customers to clarify needs, identify root cause of issues and resolve outstanding inquiries. They identify and ...
Albuquerque, NM · Remote
$50K - $100K/yr
You'll guide, support, and inspire customers while offering solutions that truly make a difference ... Ability to learn and use CRM systems, chat tools, and email platforms * Strong verbal and written ...
Quick apply
Albuquerque, NM · Remote
$50K - $100K/yr
You'll guide, support, and inspire customers while offering solutions that truly make a difference ... Ability to learn and use CRM systems, chat tools, and email platforms * Strong verbal and written ...
Albuquerque, NM · On-site
$15 - $20/hr
Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels. * Perform real-time problem-solving and make independent decisions to resolve logistical and customer ...
Albuquerque, NM · On-site
$15 - $20/hr
Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels. * Perform real-time problem-solving and make independent decisions to resolve logistical and customer ...
Santa Fe, NM · On-site
$14.50 - $17.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Santa Fe, NM · On-site
$14.50 - $17.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
$14.50 - $17.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
$14.50 - $17.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Albuquerque, NM · On-site
$14.50 - $17.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Albuquerque, NM · On-site
$14.50 - $17.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
$14.50 - $17.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
$14.50 - $17.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Albuquerque, NM · On-site
$14.50 - $17.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Albuquerque, NM · On-site
$14.50 - $17.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Albuquerque, NM · On-site
$14.50 - $17.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Albuquerque, NM · On-site
$14.50 - $17.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Albuquerque, NM · On-site
$14.50 - $17.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Albuquerque, NM · On-site
$14.50 - $17.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
$14.50 - $17.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
$14.50 - $17.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
$14.50 - $17.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
$14.50 - $17.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
The Lending Support and Program Specialist ensures every loan is set up, managed, and closed with accuracy, efficiency, and compliance-providing seamless operational support that empowers the lending ...
The Lending Support and Program Specialist ensures every loan is set up, managed, and closed with accuracy, efficiency, and compliance-providing seamless operational support that empowers the lending ...
The Lending Support and Program Specialist ensures every loan is set up, managed, and closed with accuracy, efficiency, and compliance--providing seamless operational support that empowers the ...
The Lending Support and Program Specialist ensures every loan is set up, managed, and closed with accuracy, efficiency, and compliance--providing seamless operational support that empowers the ...
The Lending Support and Program Specialist ensures every loan is set up, managed, and closed with accuracy, efficiency, and compliance-providing seamless operational support that empowers the lending ...
The Lending Support and Program Specialist ensures every loan is set up, managed, and closed with accuracy, efficiency, and compliance-providing seamless operational support that empowers the lending ...
Albuquerque, NM · On-site
$15.05 - $18.41/hr
... chat. This role focuses on promptly resolving inquiries and issues raised by students, staff ... Performs administrative support functions, including updating database records, completing online ...
Albuquerque, NM · On-site
$15.05 - $18.41/hr
... chat. This role focuses on promptly resolving inquiries and issues raised by students, staff ... Performs administrative support functions, including updating database records, completing online ...
$15.05 - $18.41/hr
... chat. This role focuses on promptly resolving inquiries and issues raised by students, staff ... Performs administrative support functions, including updating database records, completing online ...
$15.05 - $18.41/hr
... chat. This role focuses on promptly resolving inquiries and issues raised by students, staff ... Performs administrative support functions, including updating database records, completing online ...
Albuquerque, NM · On-site
$15.05 - $18.41/hr
... chat. This role focuses on promptly resolving inquiries and issues raised by students, staff ... Performs administrative support functions, including updating database records, completing online ...
Albuquerque, NM · On-site
$15.05 - $18.41/hr
... chat. This role focuses on promptly resolving inquiries and issues raised by students, staff ... Performs administrative support functions, including updating database records, completing online ...
Albuquerque, NM · On-site
$21.25 - $25/hr
The IT Support Associate is responsible for logging incidents and service requests and resolving support requests, ensuring that service levels and targets are achieved as well as meeting customer ...
Albuquerque, NM · On-site
$21.25 - $25/hr
The IT Support Associate is responsible for logging incidents and service requests and resolving support requests, ensuring that service levels and targets are achieved as well as meeting customer ...
The Provider Support Specialist (Temp) will provide administrative and outreach support for a short-term project focused on expanding Welltrack Connect's network of therapists, prescribers, group ...
The Provider Support Specialist (Temp) will provide administrative and outreach support for a short-term project focused on expanding Welltrack Connect's network of therapists, prescribers, group ...
$13.57 - $16.16
14% of jobs
$17.52 is the 25th percentile. Wages below this are outliers.
$16.16 - $18.75
21% of jobs
$18.75 - $21.34
14% of jobs
The median wage is $21.49 / hr.
$21.34 - $23.93
18% of jobs
$25.69 is the 75th percentile. Wages above this are outliers.
$23.93 - $26.52
12% of jobs
$26.52 - $29.11
6% of jobs
$29.11 - $31.70
4% of jobs
$31.70 - $34.29
3% of jobs
$34.29 - $36.88
3% of jobs
$36.88 - $39.47
3% of jobs
$39.47 - $42.06
1% of jobs
$13
$24
$42
| Aspect | Chat Support | Customer Service Representative |
|---|---|---|
| Primary Role | Handle customer inquiries via live chat platforms | Assist customers through phone, email, or in-person interactions |
| Work Environment | Online, computer-based, often remote | Office, call center, or remote |
| Required Skills | Typing speed, written communication, problem-solving | Verbal communication, empathy, multitasking |
| Common Certifications | None typically required, but customer service or communication courses help | Customer service certifications may be preferred |
Chat Support and Customer Service Representative roles both focus on assisting customers, but Chat Support specializes in online live chat interactions, while Customer Service Representatives may handle calls, emails, or in-person support. Both roles require strong communication skills, but Chat Support emphasizes written communication and quick typing, often in a remote setting. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.
Albuquerque, NM • Remote
$14 - $19.50/hr
Full-time
Medical, Dental, Vision, Retirement
This job post has expired 1 day ago. Applications are no longer accepted.
About this role Do you consistently demonstrate professionalism, attentiveness, compassion and courtesy to others? Are you dedicated to delivering a service experience that endears customers to proudly reference our products and services? If so, this position may be for you!
In this role, team members handle a variety of inquiries regarding orders, adjustments, gratis copy requests, company websites, digital product registrations and general product and process inquiries via phone, email, cases and live chat. Associates navigate multiple internal software applications while conversing with customers to clarify needs, identify root cause of issues and resolve outstanding inquiries. They identify and report trends that lead to improvements in our products, services, processes and websites.
Responsibilities Team members will: Handle inquiries across multiple communication channels. Use internal software to manage and resolve issues. Identify root causes and provide resolutions.
Report trends to drive product and process improvements. Qualifications & Success Criteria High School Graduate or GED. Achieve established quality, availability and productivity objectives.
Committed to ongoing personal development. Mentor others by sharing knowledge. Work productively both independently and in a team environment.
Demonstrate solid multitasking and organizational skills. Benefits Potential to earn a quarterly functional bonus based on individual performance. Vacation accrual starting on day one, plus company‐designated and floating holidays.
401K with employer matched contributions. Healthcare (medical, dental, and vision) coverage starting day one. Quarterly performance reviews with a culture of internal advancement.
Work from home position with necessary assets provided by the company. EEO Statement Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Applicants are considered regardless of any classification protected by applicable laws.
Cengage is committed to providing reasonable accommodations for qualified individuals with disabilities. If you require accommodation in our application process, contact accommodations.ta@cengage.com. #J-18808-Ljbffr
