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Chat Support Jobs in Perry, GA (NOW HIRING)

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How much do chat support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for chat support in Perry, GA is $23.49, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $25.58 per hour, depending on experience, location, and employer.

What is a chat support representative?

Chat Support representatives are professionals who assist customers through online chat platforms. They handle inquiries, resolve issues, provide information about products or services, and guide users through troubleshooting steps, all via text-based communication. Chat Support agents are often the first point of contact for customers needing help, and they play a crucial role in ensuring customer satisfaction by responding promptly and efficiently to messages. Their work may involve using specialized software to manage multiple conversations, access customer information, and escalate complex issues to higher-level support when necessary.

What are the key skills and qualifications needed to thrive as a chat support representative?

To thrive as a Chat Support representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and the ability to multitask effectively help you stand out in handling diverse customer needs. These skills ensure efficient, accurate, and positive customer interactions, which are vital for customer satisfaction and retention.

What are some common challenges faced by chat support representatives, and how can they be managed effectively?

Chat support representatives often encounter challenges such as handling multiple conversations simultaneously, addressing complex customer issues without visual cues, and maintaining a friendly tone under pressure. To manage these effectively, it's important to develop strong multitasking skills, utilize knowledge bases or canned responses for efficiency, and practice patience and empathy during interactions. Regular training and open communication with teammates and supervisors also help in sharing best practices and troubleshooting difficult cases.

What is the difference between Chat Support vs Customer Service Representative?

AspectChat SupportCustomer Service Representative
Primary RoleHandle customer inquiries via live chat platformsAssist customers through phone, email, or in-person interactions
Work EnvironmentOnline, computer-based, often remoteOffice, call center, or remote
Required SkillsTyping speed, written communication, problem-solvingVerbal communication, empathy, multitasking
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications may be preferred

Chat Support and Customer Service Representative roles both focus on assisting customers, but Chat Support specializes in online live chat interactions, while Customer Service Representatives may handle calls, emails, or in-person support. Both roles require strong communication skills, but Chat Support emphasizes written communication and quick typing, often in a remote setting. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

How do you become a chat support agent?

To become a chat support agent, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with chat or messaging platforms are often preferred, and some employers may require basic computer skills or training on specific tools. Certification is not usually mandatory but can enhance job prospects.

What does a chat support job do?

A chat support job involves assisting customers through online messaging platforms by answering questions, resolving issues, and providing product or service information. It requires good communication skills, familiarity with chat tools, and the ability to handle multiple conversations simultaneously.

What are the most commonly searched types of Chat Support jobs in Perry, GA?

The most popular types of Chat Support jobs in Perry, GA are:

What job categories do people searching Chat Support jobs in Perry, GA look for?

The top searched job categories for Chat Support jobs in Perry, GA are:

What cities near Perry, GA are hiring for Chat Support jobs?

Cities near Perry, GA with the most Chat Support job openings:

Chat Support jobs near you
Infographic showing various Chat Support job openings in Perry, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $48,867 per year, or $23.5 per hour.

Remote Licensed Professional Counselor (LPC) - Full-time Opportunity

Omni Healing Care Center

Macon, GA • Remote

$56K - $76K/yr

Full-time

Posted 19 days ago

Job description

Position Overview

Join our dedicated team at Omni Healing Care Center as a Remote Licensed Professional Counselor (LPC). In this full-time position, you will leverage your counseling expertise to provide compassionate mental health support to diverse clients from the comfort of your home. The salary for this role ranges from USD 90,000 to 100,000 annually, depending on hours worked, allowing for flexibility in your compensation.

About the Organization

Omni Healing Care Center is a progressive healthcare provider based in Macon, Georgia, committed to enhancing the mental well-being of our community. Our organization emphasizes therapeutic excellence and operates with a client-centered approach. We pride ourselves on our supportive environment tailored to empower our mental health therapists, allowing them to focus on delivering high-quality care while continuously improving patient outcomes.

Work Environment

This position is fully remote, enabling you to work from any location that suits your lifestyle. As a mental health counselor, you will connect with clients through secure video chat, utilizing advanced technological platforms designed to streamline scheduling and communication. Our counselor portal is an all-in-one solution for managing client appointments, documentation, and treatment planning, ensuring that your administrative tasks are efficient and organized.

Key Responsibilities
  • Conduct ethical and compassionate counseling sessions with clients via video chat, ensuring a safe and supportive environment.
  • Implement solution-focused treatment modalities tailored to individual client needs, facilitating progress towards therapeutic goals.
  • Develop and adjust personalized treatment plans based on continuous assessment and client feedback to effectively address their mental health needs.
  • Assist clients in gaining insights about their experiences, feelings, and relationships, guiding them towards healthier perspectives and coping mechanisms.
  • Monitor and evaluate client progress throughout the treatment process, adapting strategies as necessary to support their growth and well-being.
Patient Population / Client Focus

Your clients will include individuals facing a variety of mental health challenges, including anxiety, depression, and relationship issues. At Omni Healing Care Center, we prioritize recognizing and respecting the unique demographics and backgrounds of each client, ensuring that your caseload aligns with your areas of expertise and preferences. This tailored approach not only enhances client engagement but also enriches your therapeutic practice.

Qualifications
  • A Master's degree in Counseling or a related field is required.
  • Must hold an active and unrestricted licensure as a Professional Counselor (LPC) within the state of Georgia.
  • Ability to practice independently without supervision, demonstrating strong clinical judgment.
  • Exceptional interpersonal skills and the ability to establish rapport with clients of diverse backgrounds.
  • Proficiency in using technology and online platforms to conduct counseling and manage client information.
Preferred Experience

While not mandatory, prior experience in telehealth or remote counseling is preferred. Familiarity with various therapeutic modalities, including Cognitive Behavioral Therapy (CBT) and Mindfulness-Based Stress Reduction (MBSR), will enhance your effectiveness in this role.

Compensation and Benefits
  • Competitive salary ranging from USD 90,000 to 100,000 per year, based on flexible hours and caseload.
  • Opportunity to earn additional incentives through client retention and satisfaction metrics.
  • Full-time counselors receive a monthly healthcare stipend to support your personal health needs.
  • Access to a user-friendly counselor portal that allows you to efficiently manage your practice, fostering productivity.
  • Regular weekly direct deposit for timely compensation.
Career Growth Opportunities

At Omni Healing Care Center, we value continual professional development and offer opportunities for further training and certification. As a member of our team, you will have access to resources to further your clinical skills and advance in your career. Potential pathways include leadership roles, specialized therapy certifications, and expansion into program development.

Why Join Our Team

Join us at Omni Healing Care Center, where you will be part of a compassionate and nurturing team dedicated to making a positive impact on the lives of clients. Our commitment to your success as a mental health professional ensures that you receive the support necessary to thrive in your practice. We believe in work-life balance, empowering our counselors to create schedules that fit their lifestyles while providing excellent care to their clients.

Application Information

If you are a passionate and qualified LPC seeking a rewarding opportunity in a flexible and supportive environment, we encourage you to apply today. Please include your licensure details and area of expertise in your application to tailor your candidacy to potential client needs. Don’t miss out on the chance to join our exceptional team—your journey towards impactful counseling begins here!

Apply