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Chat Support Jobs in Clinton, SC (NOW HIRING)

RBC Bearings

Customer Support Representative

Simpsonville, SC · On-site

$14.25 - $19.50/hr

Customer Support Representative Location: Simpsonville, SC Reporting to: Inside Sales Supervisor Job Summary: The Customer Support Representative provides customer service excellence to authorized ...

RBC Bearings

Customer Support Representative

Simpsonville, SC · On-site

$14.25 - $19.25/hr

Customer Support Representative Location: Simpsonville, SC Reporting to: Inside Sales Supervisor Job Summary: The Customer Support Representative provides customer service excellence to authorized ...

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Showing results 21-40

All JobsChat Support JobsChat Support Jobs in Clinton, SC

Chat Support information

See Clinton, SC salary details

$13

$24

$42

How much do chat support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for chat support in Clinton, SC is $24.63, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $26.83 per hour, depending on experience, location, and employer.

What are some common challenges faced by chat support representatives, and how can they be managed effectively?

Chat support representatives often encounter challenges such as handling multiple conversations simultaneously, addressing complex customer issues without visual cues, and maintaining a friendly tone under pressure. To manage these effectively, it's important to develop strong multitasking skills, utilize knowledge bases or canned responses for efficiency, and practice patience and empathy during interactions. Regular training and open communication with teammates and supervisors also help in sharing best practices and troubleshooting difficult cases.

What is the difference between Chat Support vs Customer Service Representative?

AspectChat SupportCustomer Service Representative
Primary RoleHandle customer inquiries via live chat platformsAssist customers through phone, email, or in-person interactions
Work EnvironmentOnline, computer-based, often remoteOffice, call center, or remote
Required SkillsTyping speed, written communication, problem-solvingVerbal communication, empathy, multitasking
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications may be preferred

Chat Support and Customer Service Representative roles both focus on assisting customers, but Chat Support specializes in online live chat interactions, while Customer Service Representatives may handle calls, emails, or in-person support. Both roles require strong communication skills, but Chat Support emphasizes written communication and quick typing, often in a remote setting. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

Are remote chat support jobs legit?

Remote chat support jobs are legitimate positions that involve assisting customers via online chat platforms. They often require good communication skills, basic computer knowledge, and sometimes specific training or certifications. However, job seekers should research employers to avoid scams and verify the legitimacy of offers before committing.

What are the key skills and qualifications needed to thrive as a chat support representative?

To thrive as a Chat Support representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and the ability to multitask effectively help you stand out in handling diverse customer needs. These skills ensure efficient, accurate, and positive customer interactions, which are vital for customer satisfaction and retention.

What is a chat support representative?

Chat Support representatives are professionals who assist customers through online chat platforms. They handle inquiries, resolve issues, provide information about products or services, and guide users through troubleshooting steps, all via text-based communication. Chat Support agents are often the first point of contact for customers needing help, and they play a crucial role in ensuring customer satisfaction by responding promptly and efficiently to messages. Their work may involve using specialized software to manage multiple conversations, access customer information, and escalate complex issues to higher-level support when necessary.

How do you become a chat support agent?

To become a chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and basic computer proficiency. Some employers prefer prior customer service experience or familiarity with chat platforms and tools. Training is often provided by the employer to familiarize new agents with company policies and software.
What are popular job titles related to Chat Support jobs in Clinton, SC? For Chat Support jobs in Clinton, SC, the most frequently searched job titles are:
What cities near Clinton, SC are hiring for Chat Support jobs? Cities near Clinton, SC with the most Chat Support job openings:
Chat Support jobs near you
Infographic showing various Chat Support job openings in Clinton, SC as of August 2026, with employment types broken down into 89% Full Time, 7% Part Time, and 4% Contract. Highlights an 80% In-person, 6% Hybrid, and 14% Remote job distribution, with an average salary of $51,221 per year, or $24.6 per hour.

Customer Support Representative

Dodge Industrial, Inc.

Simpsonville, SC

$14.25 - $19.25/hr

Full-time

Re-posted 4 days ago

Job description

Job Title: Customer Support Representative

Location: Simpsonville, SC

Reporting to: Inside Sales Supervisor

Job Summary: The Customer Support Representative provides customer service excellence to authorized distributors, OEMs, and end users, while supporting Dodge field sales engineers to drive sales growth of mechanical power transmission products domestically and internationally. As the central point of contact for inquiries, you will provide solutions within your scope and escalate issues as needed. This role is critical in ensuring Dodge remains a leader in North American industrial automation.

Key Responsibilities:

Customer Service

  • Manage inbound customer requests via multi-channel pathways.
  • Respond promptly and professionally to customers.
  • Oversee all customer service requests to completion (orders, quotes, returns, etc.).

Teamwork

  • Ensure continuous customer support by filling in for teammates when needed.
  • Provide support for management issues as they arise.

Ongoing Learning

  • Complete ongoing training on systems, products, and processes.
  • Apply critical thinking skills effectively.

Organization

  • Maintain an efficient, clean, and clutter-free work environment.
  • Organize digital records for quick retrieval.

Required Qualifications:

  • Proficiency in SAP, Salesforce, Microsoft Office, SharePoint, DeliveryData, Kronos, UKG, and other internal tools.
  • Ability to organize, prioritize, and manage competing priorities.
  • Strong problem-solving and critical thinking skills.
  • Effective interpersonal skills for collaboration.
  • Time management and awareness of work in queue.
  • Customer service experience with a track record of handling inquiries and issues.
  • Familiarity with sales processes and procedures.
  • Follow safety protocols and report safety concerns.
  • High School Diploma required; a bachelor’s degree, mechanical product knowledge, and bilingual skills are a plus.

Physical Requirements:

  • Sitting or standing for an 8-hour shift.
  • Working in an open office/cubicle environment.
  • Ability to focus in a fast-paced environment.
  • Speaking in person and over the phone or Microsoft Teams.
  • Occasional lifting or carrying objects weighing less than 10 lbs.

Essential Job Functions

  • Facilitate the order process from beginning to end for distributors, OEMs, and sales engineers.
  • Answer basic technical questions using available resources.
  • Act as liaison between customers and field sales with various departments.
  • Expedite orders to meet customer demands.
  • Provide effective verbal and written communication.
  • Utilize problem-solving skills and show empathy to customers.
  • Practice time management and maintain awareness of work in queue.
  • Support and back up teammates during absences and training.
  • Assist with issues identified by management.
  • Regular in-person attendance and punctuality.

Why Join Us?

  • Work alongside a collaborative, experienced leadership team
  • Be part of an industry leader with a strong brand reputation and an innovation-driven culture

RBC Bearings is an Equal Opportunity Employer, including disability and protected veteran status.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.