Member Support Specialist I
$18 - $25/hr
Member Support Manager, Director of Support Operations, VP of Operations Purpose Provide comprehensive member support by delivering accurate information, processing transactions, and resolving member ...
$18 - $25/hr
Member Support Manager, Director of Support Operations, VP of Operations Purpose Provide comprehensive member support by delivering accurate information, processing transactions, and resolving member ...
$18 - $25/hr
Member Support Manager, Director of Support Operations, VP of Operations Purpose Provide comprehensive member support by delivering accurate information, processing transactions, and resolving member ...
Savannah, GA · On-site
Member Support Specialist I CLASSIFICATION: Non-Exempt SUPERVISES: N/A REPORTS TO: Member Support Manager, Director of Support Operations, VP of Operations Purpose Provide comprehensive member ...
Savannah, GA · On-site
Member Support Specialist I CLASSIFICATION: Non-Exempt SUPERVISES: N/A REPORTS TO: Member Support Manager, Director of Support Operations, VP of Operations Purpose Provide comprehensive member ...
Savannah, GA · On-site
The Hiring Support Specialist is responsible for supporting a specific Enterprise Account with various hiring duties. Hiring Support Specialist will support the completion of pre-assignment ...
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Savannah, GA · On-site
The Hiring Support Specialist is responsible for supporting a specific Enterprise Account with various hiring duties. Hiring Support Specialist will support the completion of pre-assignment ...
Savannah, GA · On-site
The Hiring Support Specialist is responsible for supporting a specific Enterprise Account with various hiring duties. Hiring Support Specialist will support the completion of pre-assignment ...
Savannah, GA · On-site
The Hiring Support Specialist is responsible for supporting a specific Enterprise Account with various hiring duties. Hiring Support Specialist will support the completion of pre-assignment ...
Savannah, GA · On-site
The Hiring Support Specialist is responsible for supporting a specific Enterprise Account with various hiring duties. Hiring Support Specialist will support the completion of pre-assignment ...
Savannah, GA · On-site
The Hiring Support Specialist is responsible for supporting a specific Enterprise Account with various hiring duties. Hiring Support Specialist will support the completion of pre-assignment ...
... chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client retention, and offer additional products and services * Provide clients with IRS support * All ...
... chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client retention, and offer additional products and services * Provide clients with IRS support * All ...
Savannah, GA · On-site
Claimant Support Specialists hold a pivotal role within Broughton Partners as they're often the potential claimant's last opportunity to be connected with a qualified attorney. The goal of the ...
Savannah, GA · On-site
Claimant Support Specialists hold a pivotal role within Broughton Partners as they're often the potential claimant's last opportunity to be connected with a qualified attorney. The goal of the ...
Beaufort, SC · On-site
Live, dedicated driver support is available to help when you need it, via chat or phone * Choose your deliveries in advance * Zifty deposits earnings into your bank up to 3x per week automatically
Beaufort, SC · On-site
Live, dedicated driver support is available to help when you need it, via chat or phone * Choose your deliveries in advance * Zifty deposits earnings into your bank up to 3x per week automatically
$13.75 - $16.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
$13.75 - $16.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Beaufort, SC · On-site
$13.75 - $16.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Beaufort, SC · On-site
$13.75 - $16.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Pooler, GA · On-site
$14.50 - $17.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Pooler, GA · On-site
$14.50 - $17.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Beaufort, SC · On-site
$28/hr
Live, dedicated driver support is available to help when you need it, via chat or phone * Choose your deliveries in advance * Zifty deposits earnings into your bank up to 3x per week automatically
Beaufort, SC · On-site
$28/hr
Live, dedicated driver support is available to help when you need it, via chat or phone * Choose your deliveries in advance * Zifty deposits earnings into your bank up to 3x per week automatically
Pooler, GA · On-site
$14.50 - $17.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Pooler, GA · On-site
$14.50 - $17.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Beaufort, SC · On-site
$13.75 - $16.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Beaufort, SC · On-site
$13.75 - $16.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Bluffton, SC · On-site
$28/hr
Live, dedicated driver support is available to help when you need it, via chat or phone * Choose your deliveries in advance * Zifty deposits earnings into your bank up to 3x per week automatically
Bluffton, SC · On-site
$28/hr
Live, dedicated driver support is available to help when you need it, via chat or phone * Choose your deliveries in advance * Zifty deposits earnings into your bank up to 3x per week automatically
$14.50 - $17.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
$14.50 - $17.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Bluffton, SC · On-site
$28/hr
Live, dedicated driver support is available to help when you need it, via chat or phone * Choose your deliveries in advance * Zifty deposits earnings into your bank up to 3x per week automatically
Bluffton, SC · On-site
$28/hr
Live, dedicated driver support is available to help when you need it, via chat or phone * Choose your deliveries in advance * Zifty deposits earnings into your bank up to 3x per week automatically
Bluffton, SC · On-site
$28/hr
Live, dedicated driver support is available to help when you need it, via chat or phone * Choose your deliveries in advance * Zifty deposits earnings into your bank up to 3x per week automatically
Bluffton, SC · On-site
$28/hr
Live, dedicated driver support is available to help when you need it, via chat or phone * Choose your deliveries in advance * Zifty deposits earnings into your bank up to 3x per week automatically
Beaufort, SC · On-site
$28/hr
Live, dedicated driver support is available to help when you need it, via chat or phone * Choose your deliveries in advance * Zifty deposits earnings into your bank up to 3x per week automatically
Beaufort, SC · On-site
$28/hr
Live, dedicated driver support is available to help when you need it, via chat or phone * Choose your deliveries in advance * Zifty deposits earnings into your bank up to 3x per week automatically
Hilton Head Island, SC · On-site
$28/hr
Live, dedicated driver support is available to help when you need it, via chat or phone * Choose your deliveries in advance * Zifty deposits earnings into your bank up to 3x per week automatically
Hilton Head Island, SC · On-site
$28/hr
Live, dedicated driver support is available to help when you need it, via chat or phone * Choose your deliveries in advance * Zifty deposits earnings into your bank up to 3x per week automatically
$13.44 - $16
14% of jobs
$17.35 is the 25th percentile. Wages below this are outliers.
$16 - $18.57
21% of jobs
$18.57 - $21.13
14% of jobs
The median wage is $21.28 / hr.
$21.13 - $23.70
18% of jobs
$25.45 is the 75th percentile. Wages above this are outliers.
$23.70 - $26.26
12% of jobs
$26.26 - $28.83
6% of jobs
$28.83 - $31.39
4% of jobs
$31.39 - $33.96
3% of jobs
$33.96 - $36.53
3% of jobs
$36.53 - $39.09
3% of jobs
$39.09 - $41.66
1% of jobs
$13
$24
$41
| Aspect | Chat Support | Customer Service Representative |
|---|---|---|
| Primary Role | Handle customer inquiries via live chat platforms | Assist customers through phone, email, or in-person interactions |
| Work Environment | Online, computer-based, often remote | Office, call center, or remote |
| Required Skills | Typing speed, written communication, problem-solving | Verbal communication, empathy, multitasking |
| Common Certifications | None typically required, but customer service or communication courses help | Customer service certifications may be preferred |
Chat Support and Customer Service Representative roles both focus on assisting customers, but Chat Support specializes in online live chat interactions, while Customer Service Representatives may handle calls, emails, or in-person support. Both roles require strong communication skills, but Chat Support emphasizes written communication and quick typing, often in a remote setting. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.
The most popular types of Chat Support jobs in Bluffton, SC are:
The top searched job categories for Chat Support jobs in Bluffton, SC are:
Cities near Bluffton, SC with the most Chat Support job openings:

$18 - $25/hr
Full-time
Re-posted 8 days ago
Assist members via phone, online channels, and written correspondence by providing accurate information, managing call flow, and responding promptly to member requests.
Perform account servicing tasks such as answering questions about accounts and loans, processing wire transfers, and handling authorized information requests.
Troubleshoot digital banking issues, review remote check deposits, and conduct account research to resolve member questions and complaints.
Description
  Member Support Specialist I
CLASSIFICATION: Non-Exempt
SUPERVISES: N/AÂ
REPORTS TO: Member Support Manager, Director of Support Operations, VP of Operations
Purpose
Provide comprehensive member support by delivering accurate information, processing transactions, and resolving member requests across all communication channels. Ensure exceptional service quality while assisting members with troubleshooting, account research, and expanded support functions within the Member Support Center.
Duties and Responsibilities
Member Support & Service Delivery
Serve members in a pleasant, professional, and efficient manner via phone, online channels, and written correspondence.
Adhere to GHFCU Sales and Service Standards.
Manage call flow and return all calls promptly, including status updates.
Maintain a positive, cooperative, and professional attitude with members and employees.
Account Servicing & Transactions
Perform general account servicing
Answer questions regarding share accounts, checking accounts, and open loans; forward new loan requests to lending queues.
Provide member support for wire transfers and complete designated portions of the wire process as outlined in credit union procedures.
Log and prepare daily mail for branch processing; process returned mail per established procedures.
Complete authorized information requests from Social Security, mortgage companies, and other third parties.
Digital Banking & Troubleshooting
Assist members with online banking, mobile banking, remote check deposit, and other digital tools.
Troubleshoot login issues, password resets, device compatibility problems, mobile app errors, and navigation challenges.
Review remote check deposits and ATM check deposits submitted by members, ensuring accuracy and proper handling.
Account Research & Issue Resolution
Research and resolve complex member questions, problems, and complaints related to credit union accounts.
Conduct detailed account research to ensure accurate follow up and member satisfaction.
Continuously monitor and respond to all inbound support channels.
Cross Functional Support
May cross train and assist with Payment Operations tasks and processes as neededÂ
Support outbound calling initiatives and other marketing or operational campaigns as requested.
Report trends in member issues to leadership to identify potential credit union wide concerns.
Product Knowledge & Member Guidance
Remain current and knowledgeable on all credit union products, services, digital tools, and operational procedures.
Cross sell credit union products and services when appropriate.
Assist members with basic loan questions and transfer to a loan officer when additional expertise is required.
Teamwork & Professional Standards
Maintain strict confidentiality of all member and employee information.
Assist coworkers within the Member Support Center as needed; demonstrate strong teamwork and collaboration.
Be available to work according to the Member Support Center schedule, acknowledging that future Saturday or extended hours may be added.
Perform other duties as assigned.
Requirements
Qualifications
High school diploma or equivalent
Relevant experience in customer service, financial services, or technical support.
Comfort working with digital tools, member transactions, and problem resolution.
Skills
Effective at sales and service engagementÂ
Self-motivated
Detail oriented and performance accuracy
Strong ability to multitask
Proficient computer skills and comfort with digital tools.Â
Personable and professionalÂ
Disclaimer:
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. Â It is not designed to be interpreted as an exhaustive record of all duties, responsibilities and qualifications required of employees assigned to this job.
Sourced by ZipRecruiter
Commercial banking
11 - 50 Employees
Savannah, GA, US
1940