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Chat Support Jobs in Bellingham, WA (NOW HIRING)

... support * Employee Perks : Referral program, employee discount programs, and propane savings Responsibilities * Answering phones, chat, social media, or email in a polite, courteous, and professional ...

Wellness program, Employee Assistance Program (EAP), and Medicare support * Employee Perks : Referral program, employee discount programs, and propane savings * Answering phones, chat, social media ...

... support * Employee Perks : Referral program, employee discount programs, and propane savings Responsibilities * Answering phones, chat, social media, or email in a polite, courteous, and professional ...

Assistant Branch Manager

Anacortes, WA · On-site

$25.96 - $37.54/hr

... chat. * Assist the manager in optimizing operational effectiveness and profitability to enhance shareholder value. * Support branch leadership in meeting branch production goals. * Ensure high level ...

... chat. * Assist the manager in optimizing operational effectiveness and profitability to enhance shareholder value. * Support branch leadership in meeting branch production goals. * Ensure high level ...

Assistant Branch Manager

Anacortes, WA · On-site

$25.96 - $37.54/hr

... chat. * Assist the manager in optimizing operational effectiveness and profitability to enhance shareholder value. * Support branch leadership in meeting branch production goals. * Ensure high level ...

Personal Banker

Bellingham, WA · On-site

$20.77 - $28.82/hr

... chat. * Comfortable functioning as a concierge or greeter. * Develop skills, competencies and certifications necessary to support branch performance goals. * Ensure high level of customer ...

Personal Banker

Bellingham, WA · On-site

$20.77 - $28.82/hr

... chat. * Comfortable functioning as a concierge or greeter. * Develop skills, competencies and certifications necessary to support branch performance goals. * Ensure high level of customer ...

Showing results 21-40

Chat Support information

See Bellingham, WA salary details

$14

$27

$46

How much do chat support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for chat support in Bellingham, WA is $27.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $29.47 per hour, depending on experience, location, and employer.

What is a chat support representative?

Chat Support representatives are professionals who assist customers through online chat platforms. They handle inquiries, resolve issues, provide information about products or services, and guide users through troubleshooting steps, all via text-based communication. Chat Support agents are often the first point of contact for customers needing help, and they play a crucial role in ensuring customer satisfaction by responding promptly and efficiently to messages. Their work may involve using specialized software to manage multiple conversations, access customer information, and escalate complex issues to higher-level support when necessary.

What are the key skills and qualifications needed to thrive as a chat support representative?

To thrive as a Chat Support representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and the ability to multitask effectively help you stand out in handling diverse customer needs. These skills ensure efficient, accurate, and positive customer interactions, which are vital for customer satisfaction and retention.

What are some common challenges faced by chat support representatives, and how can they be managed effectively?

Chat support representatives often encounter challenges such as handling multiple conversations simultaneously, addressing complex customer issues without visual cues, and maintaining a friendly tone under pressure. To manage these effectively, it's important to develop strong multitasking skills, utilize knowledge bases or canned responses for efficiency, and practice patience and empathy during interactions. Regular training and open communication with teammates and supervisors also help in sharing best practices and troubleshooting difficult cases.

What is the difference between Chat Support vs Customer Service Representative?

AspectChat SupportCustomer Service Representative
Primary RoleHandle customer inquiries via live chat platformsAssist customers through phone, email, or in-person interactions
Work EnvironmentOnline, computer-based, often remoteOffice, call center, or remote
Required SkillsTyping speed, written communication, problem-solvingVerbal communication, empathy, multitasking
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications may be preferred

Chat Support and Customer Service Representative roles both focus on assisting customers, but Chat Support specializes in online live chat interactions, while Customer Service Representatives may handle calls, emails, or in-person support. Both roles require strong communication skills, but Chat Support emphasizes written communication and quick typing, often in a remote setting. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

How do you become a chat support agent?

To become a chat support agent, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with chat or messaging platforms are often preferred, and some employers may require basic computer skills or training on specific tools. Certification is not usually mandatory but can enhance job prospects.

What does a chat support job do?

A chat support job involves assisting customers through online messaging platforms by answering questions, resolving issues, and providing product or service information. It requires good communication skills, familiarity with chat tools, and the ability to handle multiple conversations simultaneously.

What are the most commonly searched types of Chat Support jobs in Bellingham, WA?

The most popular types of Chat Support jobs in Bellingham, WA are:

What are popular job titles related to Chat Support jobs in Bellingham, WA?

For Chat Support jobs in Bellingham, WA, the most frequently searched job titles are:

What job categories do people searching Chat Support jobs in Bellingham, WA look for?

The top searched job categories for Chat Support jobs in Bellingham, WA are:

What cities near Bellingham, WA are hiring for Chat Support jobs?

Cities near Bellingham, WA with the most Chat Support job openings:

Infographic showing various Chat Support job openings in Bellingham, WA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 49% In-person, and 51% Remote job distribution, with an average salary of $56,314 per year, or $27.1 per hour.

Customer Service Specialist

Ferrellgas

Burlington, WA • On-site

$18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Ferrellgas rating

6.9

Company rating: 6.9 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

35th of 64 rated delivery companies


Job description

Overview
Ferrellgas was recently recognized by Newsweek as one of America's Most Trustworthy Companies for 2025 - and that trust starts with our people. We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide exceptional service through both inbound and outbound communications. You'll support customers and work closely with internal teams to ensure high-quality experience, while helping drive business growth. As part of a company focused on delivering exceptional service and value to our customers, your impact will matter - both to your team and our organization. Your talent and dedication won't go unnoticed - here, your impact matters.
Why You'll Love Working Here
At Ferrellgas, we're committed to supporting our team with benefits that promote health, financial security, and personal growth:
  • Pay starting at: $18.50 depending on experience.
  • Comprehensive Health Coverage: Medical, dental, vision, accident, and critical illness insurance
  • Income Protection: Company-provided short-term and long-term disability, life insurance, and AD&D
  • Financial Wellness: 401(k) with company match, Employee Stock Ownership Plan (ESOP), Flexible Spending Account (FSA), and Health Savings Account (HSA)
  • Time Off & Family Support: Paid Time Off (PTO), parental leave, and tuition reimbursement
  • Wellness & Assistance Programs: Wellness program, Employee Assistance Program (EAP), and Medicare support
  • Employee Perks: Referral program, employee discount programs, and propane savings

Responsibilities
  • Answering phones, chat, social media, or email in a polite, courteous, and professional manner.
  • Works with customers daily to sustain and improve business relationships.
  • Ask probing questions to identify customer issues or concerns.
  • Ensure accurate account maintenance and updating of account information.
  • Use techniques to reach resolutions for customers that both satisfy their requests and cut down on additional questions
  • Schedule delivery orders and utilize basic negotiation skills for issues pertaining to new and returning customers.
  • Handle general customer issues such as general service order input, executing emergency scripts, closing uncontrollable loss accounts, answering general contract information, and answering basic pricing questions.
  • Can handle basic de-escalation of customer situations by following our customer complaint resolution policy.
  • Send copies of statements and invoices to customers, as well as perform soft collections for customers on credit hold or past due as well as some cash handling and taking payments via the phone.
  • Support the set-up of new customer accounts.
  • Meet or exceed minimum performance standards outlined in company policy.

Qualifications
  • High School Diploma or equivalent.
  • 1 or more years of customer service experience.
  • Exceptional customer service and negotiation skills.
  • Strong organizational skills with typing and data entry experience.
  • Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers.
  • Proficient in Microsoft Office including Excel, Word, and Access.
  • Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States.
  • Applicants must not now, or any time in the future, require sponsorship for an employment visa.

Why Ferrellgas?
At Ferrellgas we're honored to be part of tight-knit communities across America and thousands of customers' lives. From our nationwide charitable partnerships with Operation Warm and Operation BBQ Relief to fundraisers for local schools, fire departments, veteran organizations and more, we are always looking for ways to give back to the communities we live in and serve.
Hear from our current employees and discover the people behind Ferrellgas: Employee Testimonials
Ready to take the next step in your career? Apply today and be part of our growing team!

What Ferrellgas employees say

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About Ferrellgas

Sourced by ZipRecruiter

Why work for Ferrellgas? We pride ourselves in providing the best customer service in the propane industry. Ranked consistently as one of the top propane suppliers in the country, Ferrellgas is in the business of providing meaningful moments. Memories full of warmth, dependability you can trust, and outcomes you had only dreamed possible.

Industry

Oil and gas extraction and colleges, universities, and professional schools

Company size

5,001 - 10,000 Employees

Headquarters location

Overland Park, KS, US

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