Internship Remote Chat Support Jobs in Bellingham, WA

About Indigenous Pact PBC, Inc and Guardiant Health: 

Established in 2017 Indigenous Pact PBC, Inc., a certified B-Corporation, set out on a mission to create health equity for American Indians and Alaskan Natives. As part of a global movement of certified B-Corporations, we aim to balance purpose and profit by meeting the highest social, environmental, legal, and public standards to build a more sustainable and inclusive economy. 

Indigenous Pact's affiliated medical group, Guardiant Health, offers virtual medical visits to individuals in the comfort and convenience of their home, or at their primary care provider's office, with the primary goal and objective of providing best-in-class patient care. Our overarching goal is to provide personalized care by empowering and guiding our members to take control of their health. 

• Job Title: Licensed Mental Health Therapist
• Base Salary: 85k – 105k, commensurate with experience
• Location:  Remote (Must be licensed in Washington State)
• Hours: 9a – 5p; M-F; Pacific Time
• Travel Requirements: up to 10% within the US
• Reports to: Clinical Director of Behavioral Health

Job Summary

The Licensed Mental Health Therapist will provide remote psychotherapy services to individuals experiencing mental health and/or co-occurring substance use disorders in the state of Washington. This role focuses on delivering evidence-based therapeutic interventions, conducting assessments, and collaborating with an interdisciplinary team to ensure comprehensive patient care. The therapist will primarily work with individuals referred from an opioid treatment program and must be comfortable utilizing telehealth platforms. This is a remote position operating during Pacific Time hours.

Duties/Responsibilities:

• Services to be provided remotely to individuals seeking therapy for mental health disorders and/or co-occurring disorders. Individuals being referred to this service provider will be active patients of an opioid treatment program.
• Assess and diagnose patients for mental health/ substance use diagnoses using DSM 5 TR and/or ASAM criteria.
• Prepare individualized treatment plans to address mental health or co-occurring disorders of the patient with the input of the patient, relevant providers and patient's chosen supports.
• Provides diagnostic, treatment, referral, and crisis intervention services for patients in accordance with standards established by incumbent's professional mental health organization (American Psychological Association, etc.).
• Conducts individual psychotherapy for adults.
• Coordinates service provision to patients and consults with professional colleagues as needed to promote optimal patient care including appropriate referrals for psychiatric evaluation or medication.
• Participates in interdisciplinary case conferences with the clinic partner
• Conducts risk assessments and referrals as appropriate.
• Maintains all appropriate patient records in the Electronic Medical Record according to documentation policies and guidelines.
• Participates in committee, departmental, and team meetings as relevant and required.
• Supervisory: The Licensed Mental Health Therapist may provide clinical supervision to unlicensed therapists, interns, or other mental health professionals as required. This may include reviewing clinical documentation, providing case consultations, ensuring adherence to ethical and professional standards, and offering guidance on treatment approaches.

Required Skills/Abilities

• Strong communication skills – both written and verbal, with the ability to convey complex clinical information effectively to patients, families, and professional colleagues.
• Possesses a patient-centric focus and approach, demonstrating empathy, active listening, and the ability to build therapeutic relationships with diverse populations.
• Ability to use analytical, logical, and creative problem-solving techniques to assess, diagnose, and develop treatment plans tailored to individual patient needs.
• Proficiency in using telehealth platforms and electronic medical records, ensuring secure and efficient communication and documentation.
• Ability to work independently in a remote setting while maintaining collaboration with interdisciplinary teams to ensure high-quality patient care.
• Demonstrated ability to manage crisis situations effectively, including risk assessments and emergency interventions with the collaboration of the clinic partner.
• Commitment to continuous professional development, staying updated on best practices and emerging research in clinical psychology and telehealth treatment.
• Strong organizational and time-management skills, with the ability to manage multiple cases and meet documentation deadlines.

Education & Experience

• Master's Degree from an accredited university or institution of higher learning in counseling, clinical social work or psychology that focuses on clinical practice.
• Current, valid, and unrestricted license in the State of Washington.
• 3 years of experience in psychotherapy; inclusive of at least one year delivering telehealth services using appropriate remote tools to virtually connect with patients.

Decision Making Authority

The Licensed Mental Health Therapist will have the authority to make clinical decisions regarding patient diagnosis, treatment planning, and therapeutic interventions. This includes determining appropriate treatment modalities, crisis management strategies, and referrals for psychiatric evaluation or medication management.

Contact (Internal/External)

The Licensed Mental Health Therapist will work closely with the Clinical Director of Behavioral Health to ensure the highest standards of care for patients. This includes collaborating on treatment protocols, case consultations, quality assurance measures, and compliance with organizational policies. Additionally, the therapist will engage with interdisciplinary teams, including psychiatrists, primary care providers, care coordinators, and social workers, to coordinate comprehensive care for patients. External contacts may include insurance providers, legal representatives, and community-based mental health organizations.

Physical & Sensory Demands

This position will require extended periods of sitting, typing, and working on a computer screen. Close vision is required for computer work.

Working Environment

This is a remote position, with expected working hours of 9:00am to 5:00pm PT. Occasional travel to Indigenous Pact work sites may be required.

Why Choose Indigenous Pact? 

Building a strong culture and exhibiting our core values is important to us. When you join Indigenous Pact, you are joining a team that values: 

• Empathy is at the heart of everything we do: we listen, we understand, and we put ourselves in the shoes of others, whether it's our teammates, our clients, or the communities we serve.
• Wisdom is about learning from experience, being thoughtful in our work and making decisions that are grounded in knowledge and insight. It's about taking the time to get things right.
• Bravery is having the courage to take bold risks, challenging the status quo, and knowing that growth happens when we push our limits.
• Transformation drives us to continuously grow—both as a company and as people. It's about not being afraid to change and to keep pushing forward in the pursuit of excellence. 

Beyond the job opportunity and incredible culture, we also offer: 

• Generous PTO including vacation, wellness and 11+ company-paid holidays
• Competitive benefits including 401(k) with match, Medical, Dental, and Vision insurance
• Open, transparent lines of communication with leadership
• Commitment to giving back to improve our communities and environmental impact
• A development-focused environment where you have autonomy to drive your career path 

Indigenous Pact is an equal opportunity employer, and we are dedicated to fostering an inclusive and barrier-free work environment for all employees and candidates. Preference will be given to qualified native applicants; however, all qualified individuals are encouraged to apply. If accommodation is required during any stage of the recruitment process, please contact any member of our HR team. We thank all applicants for their interest; however, only those selected for interviews will be contacted.