The Consumer Affairs On Call Representative serves as a consumer contact for Land O'Lakes brands, providing timely, professional support through phone, email, live chat, and written correspondence.
The Consumer Affairs On Call Representative serves as a consumer contact for Land O'Lakes brands, providing timely, professional support through phone, email, live chat, and written correspondence.
The Consumer Affairs On Call Representative serves as a consumer contact for Land O'Lakes brands, providing timely, professional support through phone, email, live chat, and written correspondence.
The Consumer Affairs On Call Representative serves as a consumer contact for Land O'Lakes brands, providing timely, professional support through phone, email, live chat, and written correspondence.
On-Call: Dairy Foods Consumer Affairs Representative
Arden Hills, MN · On-site
$18.50/hr
The Consumer Affairs On Call Representative serves as a consumer contact for Land O'Lakes brands, providing timely, professional support through phone, email, live chat, and written correspondence.
On-Call: Dairy Foods Consumer Affairs Representative
Arden Hills, MN · On-site
$18.50/hr
The Consumer Affairs On Call Representative serves as a consumer contact for Land O'Lakes brands, providing timely, professional support through phone, email, live chat, and written correspondence.
Customer Service Representative
Minneapolis, MN · On-site
$16.75 - $22.75/hr
Support customers and ways to improve inquiries or issues from customers with empathy regarding ... chat, video chat and other lines of communication in a fast-paced, high-volume environment
Customer Service Representative
Minneapolis, MN · On-site
$16.75 - $22.75/hr
Support customers and ways to improve inquiries or issues from customers with empathy regarding ... chat, video chat and other lines of communication in a fast-paced, high-volume environment
Account Representative
Chanhassen, MN · On-site
$26/hr
Position Summary Provides support to Life Time's members and clubs by delivering best in class experiences through an omnichannel of live chat, inbound phone calls and inbound emails. Responds to ...
Account Representative
Chanhassen, MN · On-site
$26/hr
Position Summary Provides support to Life Time's members and clubs by delivering best in class experiences through an omnichannel of live chat, inbound phone calls and inbound emails. Responds to ...
Support the team in achieving daily, weekly, and monthly membership targets. * Promote Group ... You are good at communicating in a demonstrative instructional way, as you like to chit-chat when ...
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Support the team in achieving daily, weekly, and monthly membership targets. * Promote Group ... You are good at communicating in a demonstrative instructional way, as you like to chit-chat when ...
The CSR works closely with customers to identify the correct parts, provide technical guidance ... What You'll Do Customer Support & Technical Assistance * Serve as the first point of contact for ...
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The CSR works closely with customers to identify the correct parts, provide technical guidance ... What You'll Do Customer Support & Technical Assistance * Serve as the first point of contact for ...
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The CSR works closely with customers to identify the correct parts, provide technical guidance ... What You'll Do Customer Support & Technical Assistance * Serve as the first point of contact for ...
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The CSR works closely with customers to identify the correct parts, provide technical guidance ... What You'll Do Customer Support & Technical Assistance * Serve as the first point of contact for ...
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The CSR works closely with customers to identify the correct parts, provide technical guidance ... What You'll Do Customer Support & Technical Assistance * Serve as the first point of contact for ...
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The CSR works closely with customers to identify the correct parts, provide technical guidance ... What You'll Do Customer Support & Technical Assistance * Serve as the first point of contact for ...
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The CSR works closely with customers to identify the correct parts, provide technical guidance ... What You'll Do Customer Support & Technical Assistance * Serve as the first point of contact for ...
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The CSR works closely with customers to identify the correct parts, provide technical guidance ... What You'll Do Customer Support & Technical Assistance * Serve as the first point of contact for ...
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The CSR works closely with customers to identify the correct parts, provide technical guidance ... What You'll Do Customer Support & Technical Assistance * Serve as the first point of contact for ...
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The CSR works closely with customers to identify the correct parts, provide technical guidance ... What You'll Do Customer Support & Technical Assistance * Serve as the first point of contact for ...
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The CSR works closely with customers to identify the correct parts, provide technical guidance ... What You'll Do Customer Support & Technical Assistance * Serve as the first point of contact for ...
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The CSR works closely with customers to identify the correct parts, provide technical guidance ... What You'll Do Customer Support & Technical Assistance * Serve as the first point of contact for ...
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Chat Support Representative information
See Minnesota salary details
$12.24 - $14.96
9% of jobs
$16.47 is the 25th percentile. Wages below this are outliers.
$14.96 - $17.68
30% of jobs
The median wage is $18.83 / hr.
$17.68 - $20.40
28% of jobs
$21.84 is the 75th percentile. Wages above this are outliers.
$20.40 - $23.12
17% of jobs
$23.12 - $25.83
9% of jobs
$25.83 - $28.55
2% of jobs
$28.55 - $31.27
4% of jobs
$31.27 - $33.99
1% of jobs
$33.99 - $36.71
0% of jobs
$36.71 - $39.43
0% of jobs
$39.43 - $42.14
1% of jobs
$12
$21
$42
How much do chat support representative jobs pay per hour?
As of Jul 17, 2026, the average hourly pay for chat support representative in Minnesota is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $22.84 per hour, depending on experience, location, and employer.
What is a Chat Support Representative?
A Chat Support Representative is a customer service professional who assists customers through online chat platforms. Their main responsibilities include answering inquiries, resolving issues, and providing information about products or services, all in real time. They often work for companies in various industries, offering support via websites, apps, or social media. Chat Support Representatives must have strong communication skills, technical proficiency, and the ability to multitask to provide efficient and satisfactory customer experiences.
What are some common challenges faced by Chat Support Representatives, and how can they be managed effectively?
Chat Support Representatives often encounter challenges such as handling multiple conversations simultaneously, managing difficult or frustrated customers, and keeping up with a high volume of inquiries. Effective time management, strong written communication skills, and the ability to stay calm under pressure are key to managing these challenges. Many companies provide training and resources to help representatives master multitasking and customer de-escalation techniques, fostering a supportive work environment where team members can collaborate and share best practices.
What are the key skills and qualifications needed to thrive as a Chat Support Representative, and why are they important?
To thrive as a Chat Support Representative, you need excellent written communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with live chat platforms, help desk software, and CRM systems is commonly required. Strong problem-solving abilities, patience, and the ability to multitask make someone stand out in this role. These skills ensure timely and accurate support for customers, leading to higher satisfaction and efficient issue resolution.
What is the difference between Chat Support Representative vs Customer Service Representative?
| Aspect | Chat Support Representative | Customer Service Representative |
|---|---|---|
| Primary Role | Handle customer inquiries via live chat platforms | Assist customers through phone, email, or in-person interactions |
| Work Environment | Online, remote or call center settings | Call centers, retail stores, or office environments |
| Required Skills | Excellent written communication, quick typing, problem-solving | Verbal communication, active listening, interpersonal skills |
| Common Certifications | Customer service certifications, technical knowledge | Customer service certifications, product knowledge |
While both roles focus on assisting customers, Chat Support Representatives primarily communicate through live chat, emphasizing written skills and quick responses. Customer Service Representatives often handle inquiries via phone or in person, requiring strong verbal skills. Both roles are vital in customer support but differ mainly in communication channels and interaction methods.
What are popular job titles related to Chat Support Representative jobs in Minnesota? For Chat Support Representative jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Chat Support Representative jobs in Minnesota look for? The top searched job categories for Chat Support Representative jobs in Minnesota are:
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What cities in Minnesota are hiring for Chat Support Representative jobs? Cities in Minnesota with the most Chat Support Representative job openings:
$18.50/hr
Full-time
Posted 11 days ago
Land O'Lakes rating
7.8
Based on 49 frontline employees who took The Breakroom Quiz
99th of 397 rated food and drinks producers
Job description
On-Call: Dairy Foods Consumer Affairs Representative
Pay Rate: $18.50 per hour
Shift & Working Hours: This position is On-Call/part-time averaging 3-5 days per month. Business hours are Monday - Friday, generally working from 7:45 am - 3:45 pm.
Role Focus:
The Consumer Affairs On Call Representative serves as a consumer contact for Land O’Lakes brands, providing timely, professional support through phone, email, live chat, and written correspondence.
This flexible, on-call role responds to consumer questions, complaints, and feedback related to products, recipes, promotions, and food safety while accurately documenting each interaction.
Required Experience & Skills:
- 2 or more years of experience as a consumer relations representative or similar service work experience
- Strong communication, sound judgment, empathy, and a commitment to positive consumer experiences
- Comfortable using Windows-based systems, Microsoft Office, CRM tools, communication platforms, knowledge databases, and web-based applications; can navigate multiple screens, learn new technology quickly, and troubleshoot basic issues
- Ability to navigate multiple screens, learn new technology quickly, and troubleshoot basic issues
- Must be able to work independently in a remote environment while staying connected and collaborative with the team
Preferred Education:
- BA/BS in Consumer Studies, Business, Food Science or equivalent work experience in Food related field
About Land O'Lakes, Inc.
Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.
We provide a broad portfolio of benefits to keep you and your family at your best. Land O'Lakes is Where Your Future Takes Root.
Land O’Lakes and our global entities support diversity in employment practices.
Neither Land O’Lakes, nor its affiliates or search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested.
If you need to submit a reasonable accommodation request to complete the employment application process, please call the HR Solution Center at 844-LOL-HR4U (844-565-4748) M-F 8:00am-4:30pm CT.
What Land O'Lakes employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Land O'Lakes
Sourced by ZipRecruiter
Join our team and be a part of a 100-year-old farmer- and retailer-owned cooperative that is actively shaping the future of the global food and agriculture industry.
Industry
Agriculture
Company size
5,001 - 10,000 Employees
Headquarters location
Arden Hills, MN, US