1

Chat Shop Jobs in Ohio (NOW HIRING)

Parts Coordinator

Columbus, OH ยท On-site

$25/hr

Prefer those with car or truck parts and inventory experience Shop Location: Obetz, OH Hours: 7 ... through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online ...

... shops, or tow yards, and ensuring a smooth and efficient claims experience. You'll engage in a ... The Effective Communicator - you'll use phone, emails and sometimes even video chat with customers ...

Field Auto Adjuster - Cincinnati, OH

Cincinnati, OH ยท On-site +1

$62K - $83K/yr

... shops, or tow yards, and ensuring a smooth and efficient claims experience. You'll engage in a ... The Effective Communicator - you'll use phone, emails and sometimes even video chat with customers ...

Contact Center Agent

Richwood, OH ยท On-site

$15.50 - $21/hr

... shop, and more. We have flipped the switch on traditional banking. Yet, we have always aimed to ... Essential FunctionsGreets customers by phone and chat pleasantly and effectively Educates customers ...

Be Seen First

Customer Experience Specialist

Columbus, OH ยท On-site

$17.25 - $21.50/hr

... shop with us again. We're looking for someone who shares that philosophy. About the Role: This is ... Deliver exceptional customer experiences through email, chat, phone, and social media. * Respond to ...

Master Builder

Cincinnati, OH ยท On-site

$25/hr

Traditional shop atmosphere. Subject to temperature variance based on season. Loud noise level. May ... The call or chat may be recorded so that our recruiting team can review it - they make all final ...

Showing results 21-40

Chat Shop information

See Ohio salary details

$8

$15

$25

How much do chat shop jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for chat shop in Ohio is $15.81, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $18.08 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a Chat Shop live chat agent?

As a Chat Shop Live Chat Agent, your daily responsibilities typically include engaging with website visitors in real-time, answering their questions, assisting with product or service information, and resolving concerns to enhance customer satisfaction. You will also be responsible for maintaining accurate records of customer interactions and collaborating with team members to ensure consistent and effective communication. The role requires multitasking across multiple chat windows, adhering to quality and response time standards, and continuously learning about new products or updates to provide the most accurate information.

What are the key skills and qualifications needed to thrive as a Chat Shop live chat agent, and why are they important?

To thrive as a Chat Shop Live Chat Agent, you need strong written communication, typing proficiency, and customer service skills, often supported by experience in customer-facing roles. Familiarity with live chat platforms, CRM systems, and helpdesk software is typically required. Exceptional listening skills, patience, and the ability to multitask help agents build rapport and resolve inquiries efficiently. These competencies are vital for delivering prompt, high-quality support and ensuring positive customer experiences in a digital environment.

What is a Chat Shop agent?

A Chat Shop agent is a professional who provides live chat support for customers on behalf of businesses. Their primary role is to engage with website visitors in real time, answer questions, resolve issues, and guide customers through the sales or support process. Chat Shop agents are trained in communication, problem-solving, and customer service, ensuring that every interaction is helpful and positive. They often work remotely, using specialized chat software to manage multiple conversations efficiently. Their goal is to improve customer satisfaction and increase business conversions through effective online communication.

What is the difference between Chat Shop vs Customer Service Representative?

AspectChat ShopCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, remote, or in a call center settingOffice or remote, interacting with customers via phone or in person
Industry UsageCommon in e-commerce, retail, and online servicesWidespread across various industries including retail, telecom, and finance
Search & Comparison IntentOften searched for as online customer support rolesCompared for traditional customer service jobs

While both roles involve assisting customers, a Chat Shop typically refers to online support roles focused on chat-based communication, often in e-commerce or retail settings. Customer Service Representatives may handle inquiries via phone, email, or in person across multiple industries. The main differences lie in the communication medium and work environment, but both require strong communication skills and a focus on customer satisfaction.

What are the most commonly searched types of Chat Shop jobs in Ohio? The most popular types of Chat Shop jobs in Ohio are:
Infographic showing various Chat Shop job openings in Ohio as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $32,883 per year, or $15.8 per hour.

Retail Sales Lead, Fabletics (Pinecrest Mall - Orange Village, OH)

JF Retail Services

Orange, OH โ€ข On-site

$14.25 - $17.50/hr

Full-time

Re-posted 12 days ago


Job description

Job Description

TechStyle Fashion Group - Fabletics is currently looking for a Full-Time Retail Sales Lead at Pinecrest Mall in Orange Village, OH!

How Do You Fit In?

As theSales Leadyou would be responsible for providing a best in class retail store customer experience and support in sales and operations. Using cutting edge technology you will enable our Customers to shop seamlessly between our website and retail stores. Work alongside the Store Manager, store supervisors, and a team of highly personable associates to help our Customers Live their Passion. The right candidate would be a self-motivated, highly energetic individual who is comfortable engaging the public. You will join a tight knit group of key contributors who are actively working together to achieve aggressive goals, and meet timelines to drive the business forward.

This position will report to the Store Manager.

Responsibilities

  • Embody our culture and values and providing insight to our Customers on how to Live their passion.
  • Actively engage our Customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product.
  • Drive Customer engagement inside and outside of the store environment ranging from store events & promotions to community projects.
  • Provides training and immediate feedback around our Customer Experience Playbook & other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.)
  • Works in coordination with the Store Manager to inspire associates to meet/exceed individual & team performance goals.
  • Communicate inventory and training needs to Store Manager to increase overall Customer experience.
  • Maintain store-merchandising guidelines that make the store easy to shop and add value to the Customer's purchase journey.
  • Actively participate to provide and nourish feedback to Store Manager to continuously improve the business.
  • Strive for excellence meeting and exceeding Store objectives as it relates to Performance, Productivity, Efficiency, and Quality standards.
  • Serve as a resource for general product knowledge to all customers and team members.
  • Maintain personal sales and achieve sales goals.
  • Maintain all safety and security standards and identify, communicate potential issues.
  • Unpack boxes for inventory as required. Boxes can weigh 10-30 lbs.

Required Skills

  • 1-year minimum of work experience within a retail environment. Prior retail management experience, a plus.
  • Knowledge & familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition and other healthy activities.
  • Ability to socially interact with Customers, Employees and Business Partners inside and outside of the store environment.
  • Ability to work with large teams.
  • Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
  • Have a high degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity provides itself.
  • Familiar with retail inventory and POS systems.
  • Self-motivated, a good communicator with an innate ability to bring the best out in others.
  • The ability to multi-task, set priorities and work well under pressure.
  • Flexibility in work hours, open to work evenings, weekends, and national holidays.
  • This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders.
  • Applicants must be 18 years of age or older.

TechStyle is an Equal Opportunity Employer: M/F/PV/D (minority, female, protected veteran, disability)

Security Alert: Protect yourself from scams

At Fabletics, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Fabletics emphasizes legitimate recruitment practices. Initial communication is primarily via official email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Teams or Zoom-never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.

Fabletics, Inc. is anequalopportunity employer. We recruit, employ, compensate,develop,and promote regardless of race,national origin,religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable.At Fabletics, Inc., we champion a vibrant workplace culture that thrives ondiversity law and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all.Fabletics, Inc. will continue to champion a workplace culture that prizes diversity and inclusivity.

We encourage you to apply regardless of meeting all qualifications and/or requirements.