ZipRecruiter

Log In

1

Chat Representative Jobs in Worcester, MA (NOW HIRING)

HomeWorks Energy

Sales Representative

Dover, MA · On-site

$95K/yr

Sales Representation (Home Energy Specialist) Position Type: This is a full-time, sales exempt position. This position provides in-depth paid training when you begin your career here at HWE.

Homeworks Energy

Sales Representative

Fitchburg, MA · On-site

$250K/yr

Sales Representation (Home Energy Specialist) Position Type: This is a full-time, sales exempt position. This position provides in-depth paid training when you begin your career here at HWE.

HomeWorks Energy

Sales Representative

Fitchburg, MA · On-site

$95K/yr

Sales Representation (Home Energy Specialist) Position Type: This is a full-time, sales exempt position. This position provides in-depth paid training when you begin your career here at HWE.

Homeworks Energy

Sales Representative

Dover, MA · On-site

$250K/yr

Sales Representation (Home Energy Specialist) Position Type: This is a full-time, sales exempt position. This position provides in-depth paid training when you begin your career here at HWE.

Homeworks Energy

Sales Representative

Oxford, MA · On-site

$250K/yr

Sales Representation (Home Energy Specialist) Position Type: This is a full-time, sales exempt position. This position provides in-depth paid training when you begin your career here at HWE.

HomeWorks Energy

Sales Representative

Oxford, MA

$250K/yr

Sales Representation (Home Energy Specialist) Position Type: This is a full-time, sales exempt position. This position provides in-depth paid training when you begin your career here at HWE.

HomeWorks Energy

Sales Representative

Andover, MA

$250K/yr

Sales Representation (Home Energy Specialist) Position Type: This is a full-time, sales exempt position. This position provides in-depth paid training when you begin your career here at HWE.

HomeWorks Energy

Sales Representative

Marlborough, MA · On-site

Home Energy Specialist (Sales Representative) Looking for a high-income sales role without cold calling? This is your opportunity to break into a fast-growing industry with serious earning potential

HomeWorks Energy

Sales Representative

Oxford, MA · On-site

$95K/yr

Sales Representation (Home Energy Specialist) Position Type: This is a full-time, sales exempt position. This position provides in-depth paid training when you begin your career here at HWE.

Power Home Remodeling

Sales Representative

Waltham, MA

$72K - $130K/yr (+ commission)

Sales Representative Power is where hustle meets purpose. It's where leadership opportunities, life-enhancing benefits, and award-winning culture come together. Why? Because our people are our most ...

Power Home Remodeling

Sales Representative

Ashland, MA

$72K - $130K/yr (+ commission)

Sales Representative Power is where hustle meets purpose. It's where leadership opportunities, life-enhancing benefits, and award-winning culture come together. Why? Because our people are our most ...

Power Home Remodeling

Sales Representative

Leominster, MA · On-site

$72K - $130K/yr (+ commission)

Sales Representative Power is where hustle meets purpose. It's where leadership opportunities, life-enhancing benefits, and award-winning culture come together. Why? Because our people are our most ...

previous page

Showing results 41-60

All JobsChat Representative JobsChat Representative Jobs in Worcester, MA

Chat Representative information

See Worcester, MA salary details

$11

$21

$34

How much do chat representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for chat representative in Worcester, MA is $21.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $23.03 per hour, depending on experience, location, and employer.

What is a chat representative?

Chat Representatives are customer service professionals who assist customers through online chat platforms. They answer inquiries, resolve issues, and provide information about products or services in real-time. Their role is crucial for companies that offer live chat support, ensuring customers receive prompt and effective help. Chat Representatives need strong communication skills, the ability to multitask, and a good understanding of the company's offerings. They often work remotely or in call centers, handling multiple conversations at once.

What does a chat representative do?

Chat representatives provide online customer service through a live chat support system. Your specific job duties vary, depending on your company and industry. But general responsibilities may include using online chat portals to answer questions, resolve payment issues, or help customers place orders. Technical chat representatives may help customers fix or solve problems they have with their electronics or service systems. Most chat representatives focus on communicating through text chat systems and email, but companies may also ask you to use a voice chat system. Chat representatives may work in a customer support facility, an office, or remotely from home.

What are the key skills and qualifications needed to thrive as a chat representative, and why are they important?

To thrive as a Chat Representative, you need excellent written communication, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is typically required. Strong problem-solving skills, patience, and the ability to multitask help you stand out in this role. These skills ensure efficient resolution of customer inquiries and contribute to positive customer experiences and brand reputation.

What are some common challenges faced by chat representatives, and how can they be managed effectively?

Chat Representatives often encounter challenges such as managing multiple chat conversations simultaneously, addressing complex customer issues in real-time, and maintaining a friendly tone under pressure. To handle these effectively, it helps to develop strong multitasking and time-management skills, utilize quick-access resources like FAQs or knowledge bases, and practice clear, concise written communication. Regular training and support from supervisors can also make it easier to stay updated on products and best practices, ultimately leading to more efficient problem-solving and higher customer satisfaction.

What is the difference between Chat Representative vs Customer Service Agent?

AspectChat RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service certifications are common
Work EnvironmentOnline or remote chat platforms, customer support centersCall centers, retail stores, online support
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, and hospitality sectors
Search & Comparison IntentUnderstanding roles, skills, and job requirementsSimilar roles, career progression, and differences

Both Chat Representatives and Customer Service Agents focus on assisting customers, often requiring similar skills and certifications. The main difference lies in the communication medium: Chat Representatives primarily handle online chat support, while Customer Service Agents may work via phone, email, or in person. Understanding these distinctions helps job seekers find roles aligned with their skills and preferences.

More about Chat Representative jobs

What are the most commonly searched types of Chat Representative jobs in Worcester, MA?

The most popular types of Chat Representative jobs in Worcester, MA are:

What are popular job titles related to Chat Representative jobs in Worcester, MA?

For Chat Representative jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Chat Representative jobs in Worcester, MA look for?

The top searched job categories for Chat Representative jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Chat Representative jobs?

Cities near Worcester, MA with the most Chat Representative job openings:

Chat Representative jobs near you
Infographic showing various Chat Representative job openings in Worcester, MA as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $44,017 per year, or $21.2 per hour.

CUSTOMER SERVICE REP (CSR)

Dufficy Enterprises dba Domino's

Milford, MA • On-site

$15/hr

Part-time

Re-posted 6 days ago

Job description

Now Hiring Customer Service Reps!ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world?! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part time or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's Pizza has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. Many of our team members began their careers as delivery drivers and today are successful Domino's Pizza franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
Great things are happening at Domino's, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world AND in every neighborhood!
You will be responsible for taking orders, making pizzas, and giving the customer the best experience possible. You must have an outgoing personality, be efficient and energetic, and be willing to work in a fun and fast paced environment.
Many opportunities for advancement as we promote from within and 99% of our current franchise owners started out as CSRs, Delivery Experts, or Assistant Managers!
What are you waiting for? Apply Now!
Job Benefits
  • Flexible schedules
  • Paid training
  • Advancement opportunities

REQUIREMENTS
  • Minimum Age: 18+ years
  • Positive Personality
  • Customer Service Oriented
  • Clear, Energetic Voice
  • Reliable transportation

Apply