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Chat Representative Jobs in Springfield, MO (NOW HIRING)

System One

Sales Representative

Springfield, MO · On-site

Sales Representative - Business Development / Business Consultant : - Sell Clover, an industry-leading cloud-based point-of-sale (POS) platform used by more than 700,000 merchants and processing over ...

System One

Sales Representative

Springfield, MO · On-site

Sales Representative - Business Development / Business Consultant : - Sell Clover, an industry-leading cloud-based point-of-sale (POS) platform used by more than 700,000 merchants and processing over ...

System One

Sales Representative

Springfield, MO · On-site

Sales Representative - Business Development / Business Consultant : - Sell Clover, an industry-leading cloud-based point-of-sale (POS) platform used by more than 700,000 merchants and processing over ...

System One

Sales Representative

Springfield, MO · On-site

Sales Representative - Business Development / Business Consultant : - Sell Clover, an industry-leading cloud-based point-of-sale (POS) platform used by more than 700,000 merchants and processing over ...

System One

Sales Representative

Springfield, MO · On-site

Sales Representative - Business Development / Business Consultant : - Sell Clover, an industry-leading cloud-based point-of-sale (POS) platform used by more than 700,000 merchants and processing over ...

System One

Sales Representative

Springfield, MO · On-site

Sales Representative - Business Development / Business Consultant : - Sell Clover, an industry-leading cloud-based point-of-sale (POS) platform used by more than 700,000 merchants and processing over ...

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All JobsChat Representative JobsChat Representative Jobs in Springfield, MO

Chat Representative information

See Springfield, MO salary details

$9

$17

$28

How much do chat representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for chat representative in Springfield, MO is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $19.47 per hour, depending on experience, location, and employer.

What is a chat representative?

Chat Representatives are customer service professionals who assist customers through online chat platforms. They answer inquiries, resolve issues, and provide information about products or services in real-time. Their role is crucial for companies that offer live chat support, ensuring customers receive prompt and effective help. Chat Representatives need strong communication skills, the ability to multitask, and a good understanding of the company's offerings. They often work remotely or in call centers, handling multiple conversations at once.

What are the key skills and qualifications needed to thrive as a chat representative, and why are they important?

To thrive as a Chat Representative, you need excellent written communication, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is typically required. Strong problem-solving skills, patience, and the ability to multitask help you stand out in this role. These skills ensure efficient resolution of customer inquiries and contribute to positive customer experiences and brand reputation.

What are some common challenges faced by chat representatives, and how can they be managed effectively?

Chat Representatives often encounter challenges such as managing multiple chat conversations simultaneously, addressing complex customer issues in real-time, and maintaining a friendly tone under pressure. To handle these effectively, it helps to develop strong multitasking and time-management skills, utilize quick-access resources like FAQs or knowledge bases, and practice clear, concise written communication. Regular training and support from supervisors can also make it easier to stay updated on products and best practices, ultimately leading to more efficient problem-solving and higher customer satisfaction.

What does a chat representative do?

Chat representatives provide online customer service through a live chat support system. Your specific job duties vary, depending on your company and industry. But general responsibilities may include using online chat portals to answer questions, resolve payment issues, or help customers place orders. Technical chat representatives may help customers fix or solve problems they have with their electronics or service systems. Most chat representatives focus on communicating through text chat systems and email, but companies may also ask you to use a voice chat system. Chat representatives may work in a customer support facility, an office, or remotely from home.

What is the difference between Chat Representative vs Customer Service Agent?

AspectChat RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service certifications are common
Work EnvironmentOnline or remote chat platforms, customer support centersCall centers, retail stores, online support
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, and hospitality sectors
Search & Comparison IntentUnderstanding roles, skills, and job requirementsSimilar roles, career progression, and differences

Both Chat Representatives and Customer Service Agents focus on assisting customers, often requiring similar skills and certifications. The main difference lies in the communication medium: Chat Representatives primarily handle online chat support, while Customer Service Agents may work via phone, email, or in person. Understanding these distinctions helps job seekers find roles aligned with their skills and preferences.

More about Chat Representative jobs
What are the most commonly searched types of Chat Representative jobs in Springfield, MO? The most popular types of Chat Representative jobs in Springfield, MO are:
What are popular job titles related to Chat Representative jobs in Springfield, MO? For Chat Representative jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Chat Representative jobs in Springfield, MO look for? The top searched job categories for Chat Representative jobs in Springfield, MO are:
Chat Representative jobs near you
Infographic showing various Chat Representative job openings in Springfield, MO as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $37,184 per year, or $17.9 per hour.

Sales Representative

System One

Springfield, MO • On-site

Other

Posted 29 days ago

Job description

For immediate consideration, please connect with me on LinkedIn at https://www.linkedin.com/in/dpotapenko and then email your resume, work authorization status, current location, availability, and compensation expectations directly to denis.potapenko@systemone.com - make sure to include the exact job title and job location in your email message.

Sales Representative - Business Development / Business Consultant : - Sell Clover, an industry-leading cloud-based point-of-sale (POS) platform used by more than 700,000 merchants and processing over $330 billion in card transactions, to small- and medium-sized businesses (SMBs) in your assigned territory. The platform combines POS hardware and software to handle card, mobile wallet, and contactless payments, alongside business management features such as inventory, reporting, and customer loyalty.

- Manage a territory with dozens of branches from multiple established corporate partner banks, building relationships with business bankers to generate referrals and close deals, while self-sourcing new opportunities to supplement the partner banks’ pipelines.

- Conduct on-site product demos and presentations at client businesses, showing how the platform can streamline operations and boost revenue, and close sales deals in person.

- This is a quota-carrying field sales role focused on driving new business, managing existing relationships, and growing an assigned territory through strong outside sales execution and a self-starter mindset. You'll own the full sales cycle : prospecting, self-sourcing leads, and generating referrals through existing clients and established bank partnerships, and closing deals, with full accountability for territory performance and quota/KPI attainment, including turning around underperforming accounts. Success in this role means building lasting client and partner relationships, identifying challenges early, and consistently delivering proactive solutions that drive growth and retention.

- We're looking for someone with proven outside sales experience who hits quota, works provided leads and builds their own pipeline, closes deals, hunts for new business, connects well with people, and owns their results.

- Previous experience as a Business Banker / Commercial Lending / Merchant Services Sales / Payment Solutions Consultant OR worked before for companies like ADP ( or similar payroll processing and human-resources outsourcing companies ) will be a plus

For immediate consideration, please connect with me on LinkedIn at https://www.linkedin.com/in/dpotapenko and then email your resume, work authorization status, current location, availability, and compensation expectations directly to denis.potapenko@systemone.com - make sure to include the exact job title and job location in your email message.

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