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Chat Representative Jobs in Springfield, MO (NOW HIRING)

AGFinancial

Client Services Representative

Springfield, MO · On-site

$13.50 - $18.25/hr

Client Services Representative With exceptional people skills, the Client Services Representative is driven to provide accurate, efficient client care in the friendliest way imaginable. The candidate ...

Kimball Midwest

Sales Representative

Springfield, MO · On-site

$55K - $95K/yr

Sales Representative (Hybrid) As a Sales Representative, you are accountable for engaging with existing and prospective customers, promoting products and services, and generating sales revenue.

Summit Business Group

Sales Representative

Nixa, MO · On-site

$65K - $110K/yr

Sales Representative Number Of Openings: 1 Territory Sales Join our dynamic sales team at Summit where we reward your drive and determination. Current or former athletes or individuals with a ...

GFI Digital

Sales Representative

Springfield, MO · On-site

Join the Sales Team at GFI Digital Build a Career - Not Just a Job GFI Digital is hiring a motivated Sales Representative to join our award-winning sales team. Whether you're starting your career or ...

Graybar

Sales Representative

Springfield, MO · On-site

$21.63/hr

As a Sales Representative you will develop relationships with new prospects and maintain relationships with established customers while selling Company products and services. Our Sales ...

GFI Digital

Sales Representative

Springfield, MO · On-site

Join the Sales Team at GFI Digital Build a Career - Not Just a Job GFI Digital is hiring a motivated Sales Representative to join our award-winning sales team. Whether you're starting your career or ...

GFI Digital

Sales Representative

Springfield, MO · On-site

Join the Sales Team at GFI Digital Build a Career Not Just a Job GFI Digital is hiring a motivated Sales Representative to join our award-winning sales team. Whether you're starting your career or ...

QCHI

Customer Service Representative

Springfield, MO · On-site

$17.50/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Springfield, MO · On-site

$14.50 - $19.75/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

Graybar

Sales Representative

Springfield, MO · On-site

$21.63/hr

As a Sales Representative you will develop relationships with new prospects and maintain relationships with established customers while selling Company products and services. Our Sales ...

ADT

Sales Representative

Springfield, MO · On-site

$4.0K/wk

As a Resale Sales Representative, you are not starting from scratch; you are reactivating interest and rebuilding trust with customers who already know ADT. That's a powerful head start! These ...

System One

Sales Representative

Springfield, MO · On-site

Sales Representative - Business Development / Business Consultant : - Sell Clover, an industry-leading cloud-based point-of-sale (POS) platform used by more than 700,000 merchants and processing over ...

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Showing results 21-40

All JobsChat Representative JobsChat Representative Jobs in Springfield, MO

Chat Representative information

See Springfield, MO salary details

$9

$17

$28

How much do chat representative jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for chat representative in Springfield, MO is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $19.47 per hour, depending on experience, location, and employer.

What is a chat representative?

Chat Representatives are customer service professionals who assist customers through online chat platforms. They answer inquiries, resolve issues, and provide information about products or services in real-time. Their role is crucial for companies that offer live chat support, ensuring customers receive prompt and effective help. Chat Representatives need strong communication skills, the ability to multitask, and a good understanding of the company's offerings. They often work remotely or in call centers, handling multiple conversations at once.

What are the key skills and qualifications needed to thrive as a chat representative, and why are they important?

To thrive as a Chat Representative, you need excellent written communication, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is typically required. Strong problem-solving skills, patience, and the ability to multitask help you stand out in this role. These skills ensure efficient resolution of customer inquiries and contribute to positive customer experiences and brand reputation.

What are some common challenges faced by chat representatives, and how can they be managed effectively?

Chat Representatives often encounter challenges such as managing multiple chat conversations simultaneously, addressing complex customer issues in real-time, and maintaining a friendly tone under pressure. To handle these effectively, it helps to develop strong multitasking and time-management skills, utilize quick-access resources like FAQs or knowledge bases, and practice clear, concise written communication. Regular training and support from supervisors can also make it easier to stay updated on products and best practices, ultimately leading to more efficient problem-solving and higher customer satisfaction.

What does a chat representative do?

Chat representatives provide online customer service through a live chat support system. Your specific job duties vary, depending on your company and industry. But general responsibilities may include using online chat portals to answer questions, resolve payment issues, or help customers place orders. Technical chat representatives may help customers fix or solve problems they have with their electronics or service systems. Most chat representatives focus on communicating through text chat systems and email, but companies may also ask you to use a voice chat system. Chat representatives may work in a customer support facility, an office, or remotely from home.

What is the difference between Chat Representative vs Customer Service Agent?

AspectChat RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service certifications are common
Work EnvironmentOnline or remote chat platforms, customer support centersCall centers, retail stores, online support
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, and hospitality sectors
Search & Comparison IntentUnderstanding roles, skills, and job requirementsSimilar roles, career progression, and differences

Both Chat Representatives and Customer Service Agents focus on assisting customers, often requiring similar skills and certifications. The main difference lies in the communication medium: Chat Representatives primarily handle online chat support, while Customer Service Agents may work via phone, email, or in person. Understanding these distinctions helps job seekers find roles aligned with their skills and preferences.

More about Chat Representative jobs
What are the most commonly searched types of Chat Representative jobs in Springfield, MO? The most popular types of Chat Representative jobs in Springfield, MO are:
What are popular job titles related to Chat Representative jobs in Springfield, MO? For Chat Representative jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Chat Representative jobs in Springfield, MO look for? The top searched job categories for Chat Representative jobs in Springfield, MO are:
Chat Representative jobs near you
Infographic showing various Chat Representative job openings in Springfield, MO as of July 2026, with employment types broken down into 59% Full Time, 7% Part Time, and 34% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $37,184 per year, or $17.9 per hour.

Client Services Representative

AGFinancial

Springfield, MO • On-site

$13.50 - $18.25/hr

Full-time

Re-posted 6 days ago

Job description

Client Services Representative

With exceptional people skills, the Client Services Representative is driven to provide accurate, efficient client care in the friendliest way imaginable. The candidate is attentive to detail related to the servicing of AGF retirement and investment clients, is comfortable with multi-tasking, and understands the benefit of continual learning in a team environment. This position is responsible to and reports directly to the Senior Client Services Representative.