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Chat Operator Jobs in Tennessee (NOW HIRING)

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Chat Operator information

See Tennessee salary details

$11

$18

$27

How much do chat operator jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for chat operator in Tennessee is $18.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.72 per hour, depending on experience, location, and employer.

What is a chat operator?

Chat operators are professionals who engage in real-time online conversations with customers or users on behalf of a company or organization. Their primary responsibilities include answering questions, providing information, resolving issues, and sometimes promoting products or services via chat platforms. Chat operators are essential for delivering efficient customer support and enhancing user experience. This role typically requires strong communication skills, quick typing abilities, and familiarity with customer service tools.

What are the key skills and qualifications needed to thrive as a chat operator?

To thrive as a Chat Operator, you need excellent written communication skills, fast typing ability, and a good command of grammar and spelling, typically supported by at least a high school diploma. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Strong interpersonal skills, patience, and the ability to multitask help Chat Operators deliver a positive customer experience. These skills are crucial for efficiently resolving customer inquiries, maintaining satisfaction, and representing the company professionally in a digital environment.

How does a chat operator typically collaborate with other team members to ensure consistent customer support?

Chat Operators often work closely with supervisors, technical support staff, and other operators to maintain a unified approach to customer service. They may participate in regular briefings or use shared knowledge bases to keep up-to-date on company policies, product updates, and common troubleshooting steps. Collaboration tools like team chats and ticketing systems help operators escalate complex issues and share insights, ensuring that customers receive accurate and timely support. This teamwork fosters a supportive environment where operators can learn from one another and maintain high service standards.

What is the difference between Chat Operator vs Customer Service Representative?

AspectChat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications may be preferred
Work EnvironmentOnline, remote or call center settingsCall centers, retail, or office settings, often remote or in-person
Industry UsageCustomer support via live chat platformsCustomer support across multiple channels including phone, email, and chat
Primary FocusHandling live chat inquiries and providing instant supportResolving customer issues through various communication channels

While both roles involve assisting customers, Chat Operators specialize in managing live chat interactions, focusing on instant online support. Customer Service Representatives often handle multiple communication channels, including phone and email, providing broader customer support. The roles overlap in credentials and work environment but differ mainly in communication methods and scope of interaction.

What are the most commonly searched types of Chat Operator jobs in Tennessee?

The most popular types of Chat Operator jobs in Tennessee are:

What are popular job titles related to Chat Operator jobs in Tennessee?

For Chat Operator jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Chat Operator jobs in Tennessee look for?

The top searched job categories for Chat Operator jobs in Tennessee are:

What cities in Tennessee are hiring for Chat Operator jobs?

Cities in Tennessee with the most Chat Operator job openings:

Chat Operator jobs near you
Infographic showing various Chat Operator job openings in Tennessee as of August 2026, with employment types broken down into 51% Full Time, 47% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $38,398 per year, or $18.5 per hour.

Floor Assembly Operator - Semi-products

Aleron

Rockford, TN • On-site

$19/hr

Other

Re-posted 27 days ago

Job description


Description
Job Title: Floor Assembly Operator - Semi-products Location: Rockford, TN Employment Type: Temp (10 Months) Industry: Manufacturing Compensation: $19.00/Hour Schedule: 40 Hours/Week 1st Shift About the Opportunity:
  • Perform electronic, electro-mechanical, and mechanical assembly operations to support manufacturing and production goals.
  • Operate specialized tools, equipment, and production machinery while maintaining quality and efficiency standards.
  • Support daily production activities through inspection, testing, troubleshooting, and process adherence.
Why You'll Love Working Here:
  • Supportive, team-driven culture that values collaboration, transparency, and accountability.
  • Opportunity to grow your career with a global workforce solutions leader serving multiple industries.
  • People-first environment that encourages employees to bring their authentic selves to work.
  • Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates.
Why This Opportunity is Exciting: This role offers the chance to join a company that prioritises both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally. About Acara Solutions Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide. Sound like a good fit? APPLY TODAY What You'll Do:
  • Assemble electronic, electro-mechanical, and mechanical components and sub-assemblies according to specifications.
  • Organize and maintain inventory of parts and materials required for assembly operations.
  • Select appropriate components based on technical specifications and production requirements.
  • Operate and maintain specialized tools, equipment, and assembly machinery.
  • Perform visual inspections, functionality checks, and routine quality testing procedures.
  • Assist in identifying and resolving routine manufacturing and production-related issues.
  • Operate production equipment and specialized machinery, including machine setup and parameter adjustments when required.
  • Follow established procedures, technical guidelines, and quality standards to ensure consistent production output.

Job Requirements
What You'll Bring:
  • High School Diploma or GED
  • 1+ years of experience in manufacturing, assembly, or production environments.
What Sets You Apart:
  • Basic knowledge of principles, procedures, work routines, and skills in the related field of work, gained through a structured and focused two-year vocational training period.
Additional Information:
  • Upon offer of employment, the individual will be subject to a background check.

After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.
The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you.
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.
Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
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