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Chat Email Jobs in Colorado (NOW HIRING)

Autodesk, Inc.

Customer Support Associate

Denver, CO · On-site

$38K - $68K/yr

Support customers by live chat, email, and phone. Interactions include: troubleshooting technical issues, product usage questions, onboarding, set up and subscription inquiries. You will report ...

Autodesk, Inc.

Customer Support Associate

Denver, CO · On-site

$38K - $68K/yr

Support customers by live chat, email, and phone. Interactions include: troubleshooting technical issues, product usage questions, onboarding, set up and subscription inquiries. You will report ...

Autodesk

Senior Customer Support Associate

Denver, CO

$18 - $24.75/hr

Provide support via live chat, email, and phone/screenshare to our key strategic customers, resolving their technical issues to ensure their success * Provide clear, empathetic, and structured ...

Posted today

Polsinelli

Paralegal - Real Estate

Denver, CO · On-site

$80K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Zoom chat, email, voicemail, and phone COMPUTER APPLICATIONS USED * Microsoft Office Suite including Outlook, Word, Excel and PowerPoint * Kofax * iManage * Orbital REQUIREMENTS * Paralegal ...

Zayo Group

Senior Tier II Customer Support Coordinator

Denver, CO · On-site

$18.50 - $24.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide support through multiple customer engagement channels including phone, live chat, email, and case management platforms. * Partner with internal departments and third-party vendors to ...

Trimble

Salesforce Domain Owner

Westminster, CO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Omnichannel Routing (voice, chat, email, messaging) * Knowledge Management & Self-Service * Entitlements, SLAs, and Escalations * Field Service integration (where applicable) * Drive standardization ...

Maxar

Site Monitoring Product Manager

Westminster, CO · On-site

  • Retirement

Continuous intelligence delivery Champion proactive delivery through APIs, enterprise integrations, chat, email, collaboration platforms, and emerging AI-native protocols such as MCP rather than ...

New

Zayo Group

Senior Tier II Customer Support Coordinator

Boulder, CO · On-site

$19 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide support through multiple customer engagement channels including phone, live chat, email, and case management platforms. * Partner with internal departments and third-party vendors to ...

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Showing results 41-60

All JobsChat Email JobsChat Email Jobs in Colorado

Chat Email information

See Colorado salary details

$75.2K

$108K

$153K

How much do chat email jobs pay per year?

As of Aug 19, 2026, the average yearly pay for chat email in Colorado is $108,043.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,100.00 and $131,400.00 per year, depending on experience, location, and employer.

What is a chat email job?

Chat Email jobs involve handling customer communications through both chat and email platforms. Employees in these roles respond to customer inquiries, resolve issues, and provide information or support efficiently in written form. These positions require strong written communication skills, attention to detail, and the ability to multitask using different digital tools. Chat Email jobs are common in customer service, technical support, and e-commerce industries, allowing businesses to assist customers quickly and effectively online.

What are the key skills and qualifications needed to thrive as a chat email support specialist, and why are they important?

To thrive as a Chat Email Support Specialist, you need strong written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and basic office software is typically required. Patience, attention to detail, and the ability to multitask are standout soft skills in this role. These skills ensure efficient, accurate, and customer-focused support, which is vital for maintaining client satisfaction and brand reputation.

What are some common challenges faced by chat email support specialists, and how can they be addressed?

Chat Email Support Specialists often encounter challenges such as managing high volumes of customer inquiries, handling difficult or frustrated customers, and maintaining a consistent tone across written communications. To address these, it's important to develop strong time management skills, become proficient with help desk software, and follow established communication guidelines. Regular feedback from supervisors and collaboration with team members can also help improve performance and ensure a positive customer experience.

What is the difference between Chat Email vs Customer Support Representative?

AspectChat EmailCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in communication or customer serviceHigh school diploma or equivalent; customer service certifications beneficial
Work EnvironmentRemote or office-based; primarily digital communication platformsOffice or remote; phone, email, and live chat interactions
Industry UsageCommon in e-commerce, tech, and service industriesWidespread across retail, telecom, and service sectors
Search & Comparison IntentOften searched for as a digital communication roleCompared for direct customer interaction roles

Chat Email roles focus on digital communication via chat and email platforms, often requiring strong written skills and familiarity with online tools. Customer Support Representatives handle a broader range of customer interactions, including phone and in-person support. Both roles are vital in customer service, but Chat Email positions are more specialized in online communication channels.

What are the most commonly searched types of Chat Email jobs in Colorado?

The most popular types of Chat Email jobs in Colorado are:

What are popular job titles related to Chat Email jobs in Colorado?

For Chat Email jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Chat Email jobs in Colorado look for?

The top searched job categories for Chat Email jobs in Colorado are:

Chat Email jobs near you
Infographic showing various Chat Email job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $108,043 per year, or $51.9 per hour.

Customer Support Associate

Autodesk, Inc.

Denver, CO • On-site

$38K - $68K/yr

Full-time

Re-posted 9 days ago

Autodesk rating

9.1

Company rating: 9.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

25th of 245 rated software companies

Job description

Job Requisition ID #
26WD99379
Position Overview
Our Customer Support Team is motivated, smart and recognized for their willingness to problem solve with positivity. We are a global team and our focus is to help customers with their daily questions across all products and ensure they have a great customer experience. Reporting to a Customer Support Manager, the Customer Support Associate will support our customers through their daily operations with passion, and a craving for feedback. Plus, you will become a knowledgeable asset in construction software looking to transform a multi-trillion industry! This is a hybrid role with work from home opportunities.
Responsibilities
  • Support customers by live chat, email, and phone. Interactions include: troubleshooting technical issues, product usage questions, onboarding, set up and subscription inquiries. You will report technical issues and log tickets with accurate information to provide a full record of each issue and resolution
  • Collaborate with other teams to ensure quality interactions, and promote the voice of the customer (Sales, Customer Success, Engineering, Customer Experience, Finance)
  • Communicate daily with Tier 2 (Technical Team, Specialists), and Leadership to raise important user concerns, customer sentiment, and product feedback
  • Take part in support-related projects to allow you to use your unique skill set and improve our team
  • Embody Autodesk's "Great Behavior" values on the 'how' (courage, accountable, smart) and the 'what' (team goals - CSAT, quality, productivity, adherence and more)
  • You are seen throughout the organization as accountable, optimistic, and respectful. Employees and customers know that items in your hands will be taken care of quickly and with quality. You have a continuous improvement mindset and an abundance of ideas
  • The above declarations are not intended to be an "all-inclusive" list of responsibilities of the job described, nor are they intended to be such a listing of the abilities required to do the job. Rather, they are intended only to describe the general nature of the job and be a reasonable representation of its activities

Minimum Qualifications
  • 1+ years in Customer Support (individual contributor role) with experience in email, phone and live chat in a SaaS environment. You understand the difference between technical troubleshooting and brute force
  • Experience working to service indicators and using these to succeed for our customers. Elevated verbal and written skills together with composure and patience
  • Previous experience troubleshooting and supporting iOS, Android, and Windows platforms and cloud-based software like Microsoft Suite, OneDrive
  • Have a collaborative and consultative work style with and elevated level of integrity and accountability
  • Experience juggling multiple things at once; customer interactions, using resources, supporting your peers, motivated to learn new things

Learn More
About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Benefits
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/
Salary transparency
Salary is one part of Autodesk's competitive compensation package. For U.S.-based roles, we expect a starting base salary between $38,500 and $68,970. Offers are based on the candidate's experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
Sales Careers
Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales
Equal Employment Opportunity
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging
In-Person Onboarding and Identity Verification
This role may require in-person onboarding and/or in-person ID verification.
Are you an existing contractor or consultant with Autodesk?
Please search for open jobs and apply internally (not on this external site).

What Autodesk employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Autodesk

Sourced by ZipRecruiter

Autodesk is changing how the world is designed and made. Our technology spans architecture, engineering, construction, product design, manufacturing, media, and entertainment, empowering innovators everywhere to solve challenges big and small. From greener buildings to smarter products to more mesmerizing blockbusters, Autodesk software helps our customers to design and make a better world for all. For more information visit autodesk.com or follow @autodesk.

Industry

Software development

Company size

10,000+ Employees

Headquarters location

San Rafael, CA, US

Year founded

1982

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