ZipRecruiter

Log In

1

Chat Director Jobs (NOW HIRING)

Golden-1-Credit-Union

$103K - $105K/yr

Manager - Email and Chat Digital Operations Posted Tuesday, August 4, 2026 at 10:00 AM Job Title ... Director - Member Service Contact Center Department: Member Service Contact Center Job Code: 6316 ...

1ST CHOICE FAMILY SERVICES INC

DSP

Findlay, OH · On-site

$14 - $16/hr

Chat Direct Support Professionals Hours per week: * 15-20 * 20-40 Direct Support Professionals Job Is: * Open to applicants who do not have a high school diploma/GED * A "Fair Chance" job (you or the ...

1ST CHOICE FAMILY SERVICES INC

DSP

Ashland, OH · On-site

$16 - $17/hr

Chat Direct Support Professionals Hours per week: * 15-20 * 20-40 Direct Support Professionals Job Is: * Open to applicants who do not have a high school diploma/GED * A "Fair Chance" job (you or the ...

previous page

Showing results 41-60

All JobsBusiness JobsCustomer Service JobsCustomer Service Manager JobsChat Director Jobs

Chat Director information

What cities are hiring for Chat Director jobs?

Cities with the most Chat Director job openings:

What are the most commonly searched types of Chat jobs?

The most popular types of Chat jobs are:

What states have the most Chat Director jobs?

States with the most job openings for Chat Director jobs include:

What are popular job titles related to Chat Director jobs?

For Chat Director jobs, the most frequently searched job titles are:

Infographic showing various Chat Director job openings in the United States as of July 2026, with employment types broken down into 54% Full Time, 5% Part Time, and 41% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution.

Web E-Chat Representative - US Remote

Colorado Springs, CO • Remote

Jobs for Humanity
Non-Profits • 11 - 50 employees
Learn more about Jobs for Humanityexternal

$15.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 9 days ago

Job description

Job Description

We are seeking a dynamic and customer-focused Web E-Chat Representative to join our customer service team. The successful candidate will be the first point of contact for customers and will have direct responsibility for providing a professional, helpful, and timely service. For Web E-Chat Representative position, we expect you to be an outstanding communicator, listener, and problem solver.

Responsibilities:

    • Handle and promptly respond to customer inquiries via web chat. Aim to resolve issues in the fastest time, without compromising on quality of service.
    • Maintain comprehensive knowledge about products, services, policies, and procedures. Use this knowledge to provide product information and recommendations to customers.
    • Provide feedback on the efficiency of the customer service process. Proactively suggest improvements that enhance customer satisfaction and business performance.
    • Work collaboratively with other team members to ensure the delivery of exceptional customer service. Participate in regular team meetings and share insights learned from interactions with customers.
    • Document all communication with customers with accurate and detailed notes. Report any significant customer feedback to management for further analysis and response.

Qualifications:

    • Minimum of 1-2 years of customer service experience, preferably in a digital setting.
    • Exceptional verbal and written communication skills. A positive, patient, and friendly customer service approach.
    • Strong problem-solving skills. Ability to handle customers' issues and complaints in a calm and professional manner.
    • Excellent typing speed and accuracy. Proficiency in using Microsoft Office Suite and other software tools.
    • Ability to work in a fast-paced environment and multitask. Comfort in adapting to new technologies quickly.

Benefits:

    • Competitive compensation, including a full suite of benefits that include medical, dental, vision, and life insurance.
    • Paid time off and vacation benefits that encourage work-life balance.
    • Career advancement opportunities. We believe in promoting from within and provide numerous opportunities for professional growth.
    • A commitment to a culture of diversity, inclusion, and respect. We value the unique perspectives and contributions of each employee.
    • Continuous learning and development opportunities. We provide training and educational resources to help you build your skills and career.

We believe in excellence in everything we do, and we believe that our Web E-Chat Representatives play a significant role in upholding these values. If you enjoy helping people and have the qualifications we're looking for, we would love to hear from you.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply