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Chat Desk Remarkable Ai Expert Jobs in Riverside, CA

This is supported through phone, chat, self-ticketing, and other channels as developed by Service Desk. * Provide support for AI-powered tools and platforms used across the organization, including ...

Sr. GIS Solution Engineer - AEC

Redlands, CA · On-site

$55.50 - $71.75/hr

The Sr. GIS Solution Engineer will work as a subject matter expert to identify analysis tools ... Remarkable presentation, interpersonal, and listening skills • Ability to travel domestically or ...

Sr. GIS Solution Engineer - AEC

Redlands, CA · On-site

$55.50 - $71.75/hr

The Sr. GIS Solution Engineer will work as a subject matter expert to identify analysis tools ... Remarkable presentation, interpersonal, and listening skills • Ability to travel domestically or ...

Sr. GIS Solution Engineer - AEC

Redlands, CA · On-site

$55.50 - $71.75/hr

The Sr. GIS Solution Engineer will work as a subject matter expert to identify analysis tools ... Remarkable presentation, interpersonal, and listening skills • Ability to travel domestically or ...

Sr. GIS Solution Engineer - AEC

Redlands, CA · On-site

$55.50 - $71.75/hr

The Sr. GIS Solution Engineer will work as a subject matter expert to identify analysis tools ... Remarkable presentation, interpersonal, and listening skills • Ability to travel domestically or ...

Sr. GIS Solution Engineer - AEC

Redlands, CA · On-site

$55.50 - $71.75/hr

The Sr. GIS Solution Engineer will work as a subject matter expert to identify analysis tools ... Remarkable presentation, interpersonal, and listening skills • Ability to travel domestically or ...

Sr. GIS Solution Engineer - AEC

Redlands, CA

$55.50 - $71.75/hr

Overview As a Geospatial and Industry subject matter expert, you're a natural at identifying the ... Remarkable presentation, interpersonal, and listening skills * Ability to travel domestically or ...

Customer Care Agent

Colton, CA · On-site

$16.90/hr

Navigate multiple systems simultaneously, including Package AI, Storis, and Salesforce, to track ... Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels.

Customer Care Agent

Colton, CA · On-site

$16.90/hr

Navigate multiple systems simultaneously, including Package AI, Storis, and Salesforce, to track ... Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels.

Customer Care Agent

Colton, CA · On-site

$16.90/hr

Navigate multiple systems simultaneously, including Package AI, Storis, and Salesforce, to track ... Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels.

Akido builds AI-powered doctors . Akido is the first AI-native care provider, combining cutting ... Serve as the Subject Matter Expert for the engineering team, defining requirements for billing ...

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Showing results 1-20

Chat Desk Remarkable Ai Expert information

See Riverside, CA salary details

$39.1K

$87.4K

$129.9K

How much do chat desk remarkable ai expert jobs pay per year?

As of May 28, 2026, the average yearly pay for chat desk remarkable ai expert in Riverside, CA is $87,406.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,900.00 and $104,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Chat Desk Remarkable AI Expert, and why are they important?

To thrive as a Chat Desk Remarkable AI Expert, you need a strong background in artificial intelligence, natural language processing, and customer support, often supported by a relevant degree or certifications. Familiarity with AI platforms, chatbot frameworks, CRM systems, and analytics tools is essential for effective performance. Exceptional problem-solving abilities, communication skills, and adaptability enable professionals to deliver tailored solutions and seamless support. These competencies ensure efficient AI-driven customer interactions, rapid issue resolution, and continuous improvement of chat-based services.

What are the typical daily responsibilities of a Chat Desk Remarkable AI Expert, and how do they interact with other teams?

A Chat Desk Remarkable AI Expert typically spends their day monitoring and optimizing AI-driven chat desk systems to enhance user experience and resolve customer inquiries efficiently. They analyze chat logs, fine-tune AI responses, and implement improvements based on customer feedback. Collaboration is key, as they frequently work with customer support teams to understand recurring issues and partner with developers to deploy new AI features or troubleshoot technical challenges. This role offers a dynamic environment where communication and problem-solving skills are highly valued.

What is a Chat Desk Remarkable AI Expert?

A Chat Desk Remarkable AI Expert is a professional who specializes in managing, optimizing, and troubleshooting AI-driven chat systems, particularly those integrated with Remarkable AI technology. Their primary responsibilities include ensuring smooth and efficient customer interactions, training AI chatbots, analyzing chat data, and implementing improvements based on user feedback. These experts often collaborate with IT, customer service, and product development teams to enhance the chatbot experience and resolve complex technical issues. Their expertise helps organizations leverage AI to provide better, more responsive support to their customers.

What is the difference between Chat Desk Remarkable Ai Expert vs Chat Support Specialist?

AspectChat Desk Remarkable Ai ExpertChat Support Specialist
CredentialsKnowledge of AI tools, customer service experienceCustomer service training, communication skills
Work EnvironmentRemote or office-based, focused on AI integrationRemote or on-site, handling customer inquiries
Industry UsageTech companies, AI-driven customer supportRetail, telecom, service industries

The Chat Desk Remarkable Ai Expert specializes in integrating AI solutions into customer interactions, requiring familiarity with AI tools and technical support. In contrast, the Chat Support Specialist primarily handles direct customer inquiries without a focus on AI technology. Both roles involve customer communication but differ in technical complexity and focus areas.

What are popular job titles related to Chat Desk Remarkable Ai Expert jobs in Riverside, CA? For Chat Desk Remarkable Ai Expert jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Chat Desk Remarkable Ai Expert jobs in Riverside, CA look for? The top searched job categories for Chat Desk Remarkable Ai Expert jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Chat Desk Remarkable Ai Expert jobs? Cities near Riverside, CA with the most Chat Desk Remarkable Ai Expert job openings:
Service Desk Technician

$23.37 - $31.14/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 1 hour ago


Job description

Who We AreJoin a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We DoAs a Service Desk Technician, you'll provide critical first line support for our customers - primarily internal customers. You will be providing timely support for PC/Laptop, hardware, peripherals, mobile devices and software/applications [including some of which are proprietary; hosted on prem and/or cloud based], by responding to and diagnosing problems via phone, self-service and chat. It may be necessary to escalate to network services, information security, desktop architecture, or other "next level" teams. You will also support emerging AI-powered tools and technologies used across the organization, assisting users with access, troubleshooting, adoption, and responsible use of AI-enabled applications and services. We are a Knowledge-Center-Service organization. Your track record in KCS "UFFA", initial problem recognition, and quick determination of appropriate resolution or escalation while ensuring an excellent customer service experience supports your success on our team.
*We are open to remote candidates for this role

What You'll Do:

  • Support break/fix technical issues of all enterprise applications, hardware, and software [including proprietary] used at First American. This is supported through phone, chat, self-ticketing, and other channels as developed by Service Desk.
  • Provide support for AI-powered tools and platforms used across the organization, including Microsoft Copilot, ChatGPT, Claude, Cursor, and other emerging AI technologies. Assist users with access, troubleshooting, usage guidance, and adoption of AI-enabled solutions while promoting responsible and secure use practices.
  • Provide accurate and creative solutions to customer issues to ensure quick restoration of customer productivity. If the issue cannot be resolved within a certain timeframe, proper reassignment is crucial. Technicians must use their experience and best judgement to determine if an issue warrants an escalation.
  • Follows Knowledge Centered Service (KCS) and IT Infrastructure Library (ITIL) methodology. Technicians are expected to pass KCS Foundations course and become certified.
  • Creates and maintains knowledge base articles, using their KCS Foundations methodology to become a KCS Contributor.
  • Maintains a current level of technical knowledge of relevant products (software and hardware), AI tools, and support policies to provide accurate solutions to customers.
  • Tracks and documents all contacts into IT Service Management software. Technicians are expected to investigate previous and pending incidents/requests.
  • May perform additional duties relating to specific First American applications as assigned.
  • Recommends systems modifications and AI-enabled solutions to reduce user problems and improve productivity.
  • Escalates more complex problems to a more senior level technician.

What You'll Bring:

  • Bachelor's degree in IT or related field, or equivalent hands-on experience.
  • 4 years of directly related experience within a service desk/technical support environment required.
  • Experience supporting or using AI-powered productivity and development tools such as Microsoft Copilot, ChatGPT, Claude, Cursor, or similar technologies highly preferred.
  • Familiarity with supporting end users in AI-enabled environments, including troubleshooting, guidance, and responsible use of AI tools, highly preferred.
  • HDI Support Center Analyst preferred.
  • Proven excellent customer service skills.
  • Good communication, problem solving skills, and telephone etiquette.
  • Ability to use Service Desk standards and follow guidelines.
  • Current understanding of PC/Laptop, hardware, peripherals, mobile devices, and software/applications including some of which are proprietary; hosted on prem and/or cloud based.
  • Maintains current and high level of technical skill in the field of expertise, including awareness of emerging AI technologies and workplace productivity tools.
  • Ability to troubleshoot moderately complex technical issues by analyzing multiple factors and identifying root causes.
Pay Range: $23.37 - $31.14 HourlyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.