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Chat Customer Support Jobs in Bothell, WA (NOW HIRING)

Company Description Ajith KRG Technologies, Inc., ajith(at)krgtech.com 25000 Avenue Stanford, Suite #243, Valencia, CA 91355 Direct : 661-367-8000 Ext : 310 Job Description Job Title: Network

Company Description Ajith KRG Technologies, Inc., ajith(at)krgtech.com 25000 Avenue Stanford, Suite #243, Valencia, CA 91355 Direct : 661-367-8000 Ext : 310 Job Description Job Title: Windows Support

Customer Care Coordinator

Seattle, WA · On-site

$20.50 - $26.75/hr

About the job Customer Care Coordinator Job Description We are looking for a motivated and detail oriented individual to join our remote team. In this role, you will assist clients with coordination,

Hi Greetings from KRG Technologies Inc. KRG has been consistently recognized and appreciated by renowned multibillion dollar clients for being their trusted staffing partners for more than a decade.

Remote Customer Service Specialist

Seattle, WA · On-site +1

$19.25 - $25.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

CMIT PNW is hiring a Support Engineer to join our in-person service team in Seattle's SODO district. You'll be the go-to resource for day-to-day end-user support and modern workplace troubleshooting,

New

Senior Product Manager, Operations

Seattle, WA · On-site

$144K - $190K/yr

The Role At SoFi, we're on a mission to help our members get their money right and become a Top 10 financial institution. We're seeking an experienced Senior Product Manager, Operations to own the

Overview MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help

Showing results 21-40

Chat Customer Support information

See Bothell, WA salary details

$13

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$31

How much do chat customer support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for chat customer support in Bothell, WA is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.37 per hour, depending on experience, location, and employer.

What is a chat customer support?

Chat Customer Support representatives are professionals who assist customers through online messaging platforms. Their primary role is to answer questions, resolve issues, and provide information about products or services in real-time via chat. They handle multiple conversations simultaneously and use written communication skills to deliver prompt and effective support. This role is essential for businesses to maintain customer satisfaction and quickly address concerns without the need for phone calls.

What are the key skills and qualifications needed to thrive as a chat customer support?

To thrive as a Chat Customer Support representative, you need strong written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat systems like Zendesk or Intercom, and basic troubleshooting tools is typically required. Patience, empathy, and the ability to multitask make someone stand out in this position. These skills ensure efficient, accurate, and positive customer interactions, leading to higher satisfaction and loyalty.

What is the difference between Chat Customer Support vs Email Customer Support?

AspectChat Customer SupportEmail Customer Support
Communication MethodReal-time text chat with customersAsynchronous email correspondence
Work EnvironmentLive chat platforms, customer service softwareEmail clients, ticketing systems
Required SkillsQuick typing, real-time problem solvingClear written communication, patience
Response TimeImmediate or within seconds to minutesHours to days depending on volume

Chat Customer Support involves real-time, live interactions with customers via chat platforms, focusing on quick responses and immediate problem resolution. Email Customer Support handles customer inquiries through email, allowing more time for detailed responses but with longer wait times. Both roles require strong written communication skills, but Chat Customer Support emphasizes speed and real-time engagement, while Email Customer Support prioritizes clarity and thoroughness in written responses.

What are some common challenges faced by chat customer support and how are they addressed?

Chat Customer Support representatives often encounter challenges such as managing multiple conversations simultaneously, handling difficult or frustrated customers, and quickly accessing accurate information to resolve issues. To address these challenges, many companies provide robust training programs, access to knowledge bases, and collaborative tools that allow agents to consult with team members or escalate complex cases. Effective time management and strong communication skills are also essential for maintaining high-quality support and ensuring customer satisfaction.
What are popular job titles related to Chat Customer Support jobs in Bothell, WA? For Chat Customer Support jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Chat Customer Support jobs in Bothell, WA look for? The top searched job categories for Chat Customer Support jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Chat Customer Support jobs? Cities near Bothell, WA with the most Chat Customer Support job openings:
Infographic showing various Chat Customer Support job openings in Bothell, WA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,632 per year, or $21.5 per hour.

Full-time

Re-posted 9 days ago


Job description

Company Description

Ajith

KRG Technologies, Inc.,

ajith(at)krgtech.com

25000 Avenue Stanford, Suite #243, Valencia, CA 91355

Direct : 661-367-8000 Ext : 310


Job Description

Job Title: Network Consultant

Location: Redmond, WA

Duration: Full Time

Job Description:

3 + years' Network Engineer experience in supporting production environment including customer facing or customer support roles.

Having Azure domain experiences is a big asset.

Soft Skills

o Leadership - handle technically challenging and politically sensitive customer situations

o Strong communications skills - Excellent spoken and written English communication skills

o The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable

o Demonstrable troubleshooting skills

o Cross-team collaboration

Networking Skills

o Experience with networking concepts including Load balancer, Routing, Switching, Security

o Experience and familiarity with networking tools (ping, tracert, wire shark, etc.)

o Understanding geo-redundancy, CDN and VPN technologies (site to site, point to site preferred, leased line)

o Experience and understanding of the OSI model and related concepts

Time of operation: This track will be in 24X7 shift model. Should be flexible to cover during holidays and weekends to accommodate MS roster

Additional Information

USC Only


KRG Technologies logo

About KRG Technologies

Sourced by ZipRecruiter

KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Valencia, CA, US

Year founded

2003

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