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Chat Coach Jobs (NOW HIRING)

Orangetheory - Franchise #0181

Fitness Coach

Novato, CA

$16.80 - $60/hr

If you love connecting with people and bringing energy to every day, we'd love to chat with you about this opportunity. Our team is fun and engaging. Coaches and front desk staff support each other ...

Jersey Cares

Success Coach

Newark, NJ · On-site

Success Coaches are experienced professionals or community members who volunteer to engage in group ... The scholars can be mentored via Skype, telephone, conference call, group chat, text or other means ...

Jersey Cares

Success Coach

Newark, NJ · On-site

Success Coaches are experienced professionals or community members who volunteer to engage in group ... The scholars can be mentored via Skype, telephone, conference call, group chat, text or other means ...

Northeast Volleyball Club

Girls Head Coach

Norwalk, CT · On-site

Communicate consistently with athletes and parents via LeagueApps/team chat * Act as the first ... Assistant Coach positions only currently available for Girls Club & Open teams for 2024-2025 season

Northeast Volleyball Club

Girls Head Coach

Norwalk, CT · On-site

Communicate consistently with athletes and parents via LeagueApps/team chat * Act as the first ... Assistant Coach positions only currently available for Girls Club & Open teams for 2024-2025 season

TTEC

Inbound Chat Sales Representative

Tempe, AZ

$22.50/hr

Inbound Chat Sales Representative Apply now Your potential has a place here with TTECs award ... From your first day in training, through individualized webcam-enabled, engagement and coaching, on ...

Sharecare

Certified Health Coach - Remote

$21.50 - $25/hr

Experience with using chat to deliver coaching sessions a plus * Experience with benchmarks and contact center metrics preferred, including adherence to schedule * Proficiency in computer data entry ...

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Chat Coach information

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$9

$19

$30

How much do chat coach jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for chat coach in the United States is $19.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Chat Coach, and why are they important?

To thrive as a Chat Coach, you need strong communication skills, expertise in customer service best practices, and a background in coaching or training, often supported by relevant certifications. Familiarity with chat platforms, CRM systems, and analytics tools is typically required. Excellent listening, empathy, and problem-solving abilities help Chat Coaches build rapport and effectively guide chat agents. These competencies ensure high-quality support, improved team performance, and consistent customer satisfaction in digital communication environments.

What are Chat Coaches?

Chat Coaches are professionals who guide and support individuals in improving their communication skills within digital chat platforms. They help clients learn best practices for clear, effective, and respectful messaging, whether for customer service, online communities, or workplace collaboration. Chat Coaches may provide feedback, conduct training sessions, and offer strategies to enhance online interactions. Their goal is to ensure conversations are productive and positive, fostering better digital communication.

How does a Chat Coach typically collaborate with customer support agents to improve chat quality?

A Chat Coach works closely with customer support agents by reviewing chat transcripts, providing constructive feedback, and conducting coaching sessions focused on best practices for communication and problem-solving. They often set up regular meetings to discuss individual and team performance, identify common challenges, and share strategies for handling difficult conversations. This collaborative approach not only helps agents develop their skills but also strengthens overall team performance and customer satisfaction.
More about Chat Coach jobs
What are the most commonly searched types of Chat Coach jobs? The most popular types of Chat Coach jobs are:
What job categories do people searching Chat Coach jobs look for? The top searched job categories for Chat Coach jobs are:
Chat Coach jobs near you
Infographic showing various Chat Coach job openings in the United States as of June 2026, with employment types broken down into 54% Full Time, 40% Part Time, 2% Temporary, and 4% Contract. Highlights an 71% In-person, and 29% Remote job distribution, with an average salary of $41,110 per year, or $19.8 per hour.
Health & Wellness Coach (Mon-Fri 8am-5pm EST)

Health & Wellness Coach (Mon-Fri 8am-5pm EST)

Revive

Ponte Vedra, FL • On-site

$24 - $28/hr

Other

Posted 12 days ago

Job description

Description

About Us:

Revive is a dynamic and innovative organization specializing in healthcare delivery and technology. We pride ourselves on delivering exceptional products/services and building strong, long-lasting relationships with our valued clients.


Position Description:

The Health & Wellness Coach provides holistic coaching to program participants focusing on the key areas of well-being: nutrition, weight health, smoking cessation and physical. The Health & Wellness Coach will provide telephonic, chat-based, or virtual coaching sessions in an individual or group module collaborating with clients to identify his/her areas of desired change, setting specific long and short-term goals, developing a plan of action, and providing on-going coaching support to ensure the participant is successful in meeting his/her goals. The Health & Wellness Coach will facilitate seminars or webinars, group discussions, provide face-to-face or virtual events as needed based on the Coach's area of expertise and qualifications.


Hours: Monday-Friday 8am-5pm EST 


Duties:

  • Deliver coaching sessions to participants via telephonic, video, or chat-based interactions.
  • Provide follow-up and monitor participant progress towards identified goals.
  • Refer participants to appropriate health, community, educational, and other resources to address barriers to change, promote engagement, and to support achievement of their goals.
  • Maintain accurate and complete documentation within designated database/system.
  • Facilitate webinars, seminars, small group discussions and other interactive events within subject matter expertise.
  • Offer solutions and creative ideas for improving internal processes, efficiencies and enhancing participant and customer outcomes.
  • All other duties as assigned.

Requirements

  • Minimum of 3 years' life, health, and/or wellness coaching experience in the following areas of holistic well-being: weight health, nutritional and physical.
  • Experience with nutritional/weight management coaching is strongly desired.
  • Completion of an ICF or NBCHWC accredited coaching program and/or coaching certification preferred.
  • Bachelor's degree in a health, wellness, or behavioral health related field preferred.
  • Experience providing coaching in virtual, telephonic, and chat-based environments.
  • Experience executing live trainings to larger groups of participants (in person or virtually)
  • Experience in Microsoft Office, Word, Excel, PowerPoint and Outlook.

Apply