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Chat Brand Rep Jobs in Silver Spring, MD (NOW HIRING)

eth

Interior Design Sales Professional

Towson, MD · Remote

Represent the Ethan Allen brand in all customer interactions. When in the design center ... Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects ...

eth

Interior Design Sales Professional

Towson, MD · Remote

Represent the Ethan Allen brand in all customer interactions. When in the design center ... Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects ...

eth

Interior Design Sales Professional

Towson, MD · Remote

Represent the Ethan Allen brand in all customer interactions. When in the design center ... Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects ...

eth

Interior Design Sales Professional

Sterling, VA · Remote

Represent the Ethan Allen brand in all customer interactions. When in the design center ... Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects ...

eth

Interior Design Sales Professional

Towson, MD · Remote

Represent the Ethan Allen brand in all customer interactions. When in the design center ... Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects ...

eth

Interior Design Sales Professional

Towson, MD · Remote

Represent the Ethan Allen brand in all customer interactions. When in the design center ... Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects ...

eth

Interior Design Sales Professional

Towson, MD · Remote

Represent the Ethan Allen brand in all customer interactions. When in the design center ... Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects ...

eth

Interior Design Sales Professional

Towson, MD · On-site

Represent the Ethan Allen brand in all customer interactions. When in the design center ... Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects ...

eth

Interior Design Sales Professional

Towson, MD · On-site

Represent the Ethan Allen brand in all customer interactions. When in the design center ... Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects ...

eth

Interior Design Sales Professional

Towson, MD · Remote

Represent the Ethan Allen brand in all customer interactions. When in the design center ... Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects ...

eth

Interior Design Sales Professional

Towson, MD · On-site

Represent the Ethan Allen brand in all customer interactions. When in the design center ... Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects ...

eth

Interior Design Sales Professional

Towson, MD · Remote

Represent the Ethan Allen brand in all customer interactions. When in the design center ... Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects ...

eth

Interior Design Sales Professional

Sterling, VA · Remote

Represent the Ethan Allen brand in all customer interactions. When in the design center ... Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects ...

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Showing results 21-40

All JobsChat Brand Rep JobsChat Brand Rep Jobs in Silver Spring, MD

Chat Brand Rep information

See Silver Spring, MD salary details

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How much do chat brand rep jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for chat brand rep in Silver Spring, MD is $19.58, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $22.88 per hour, depending on experience, location, and employer.

What is a chat brand rep?

Chat Brand Reps are customer service professionals who represent a company or brand by engaging with customers through online chat platforms. Their main responsibilities include answering questions, resolving issues, and providing information about products or services in real-time. They act as the digital face of the company and play a key role in ensuring customer satisfaction. Chat Brand Reps need strong communication skills, quick problem-solving abilities, and a good understanding of the brand’s offerings.

What are the key skills and qualifications needed to thrive as a chat brand rep?

To thrive as a Chat Brand Rep, you need excellent written communication skills, strong product knowledge, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is commonly required. Outstanding interpersonal skills, patience, and the ability to multitask help set top performers apart in this role. These skills and qualities are crucial for delivering prompt, accurate, and positive customer experiences that build brand loyalty and resolve issues efficiently.

What are some common challenges a chat brand rep faces when handling multiple customer conversations simultaneously?

A Chat Brand Rep often manages several customer chats at once, which requires excellent multitasking and organizational skills. One common challenge is maintaining a consistent and personalized tone while quickly switching between different inquiries. It’s essential to prioritize urgent issues, keep accurate records of each conversation, and ensure no customer feels neglected or receives delayed responses. Many companies provide tools and training to help reps stay organized and efficient in high-volume environments.

What are popular job titles related to Chat Brand Rep jobs in Silver Spring, MD?

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The top searched job categories for Chat Brand Rep jobs in Silver Spring, MD are:

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Chat Brand Rep jobs near you

Interior Design Sales Professional

Ethan Allen

Towson, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 4 days ago

Ethan Allen rating

7.2

Company rating: 7.2 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

20th of 51 rated furniture manufacturers

Job description

Named America's #1 Premium Furniture Retailer by Newsweek, Ethan Allen is a leading interior design destination combining state-of-the-art technology with personal service. After more than 90 profitable years in business, we still make about 75% of our custom-crafted products in our North American workshops and have an enduring reputation for quality and craftsmanship. In our global network of Design Centers, we offer complimentary interior design service and sell a full range of home furnishings, including custom furniture and artisan-crafted accents for every room in the home. We believe our associates are our greatest brand ambassadors, and we value talent, entrepreneurial drive, and the ability to build long-lasting relationships with our clients. We're glad you're exploring the possibility of designing your future with us.
General Objectives:
The Design Consultant works closely with the customer in the design center/studio, remotely, online or in the customer's home to create individualized design solutions to sell Ethan Allen products and services. The designs include space planning, fabric coordination, product selection and overall project design. Successful execution is evidenced by developing individualized designs and achieving sales goals in a flexible relationship based selling environment. Some projects may require a team or partnership-based approach.
Design Consultants will be measured based on performance categories (teamwork, customer service, communication skills, decision making, project development, presentation, and technical skills) and benchmarks (Minimum Monthly Sales, Home Calls, Accent Sales, Softgood Sales, Be-Backs, PI, Close Ratio and Ethan Allen Trade Program) that contribute to the success of the Design Center as well as their own individual success. Must be skilled in the use of social media such as blogs, micro-blogs, on-line forum, content sharing web sites and other digital channels established for on-line interaction and connection to promote Ethan Allen's brand as outlined in Ethan Allen's Social Media Policy.
Design Consultants are compensated according to the Design Consultant Incentive Compensation Plan. Compensation is incentive based with total compensation determined by commissions earned. Design Consultants are expected to meet or exceed Minimum Monthly Sales and other benchmarks as determined by Ethan Allen.
This is a Full-Time position.
Essential Duties and Responsibilities:
  • Create design solutions that are consistent with the customer's preference and budget.
  • Sell Ethan Allen's products and services.
  • Represent the Ethan Allen brand in all customer interactions. When in the design center professionally greet customers to establish rapport and obtain appointments and in-home consultations. Customarily and regularly make home calls to evaluate the customer's needs and provide a total individualized design solution that closes the sale.
  • Utilize grassroots marketing and a variety of social media platforms to develop and grow the business.
  • Educate customers about the complimentary design service Ethan Allen provides, offering as little or as much design service as a customer desires.
  • Stay current on design and color trends to create fashionable design solutions.
  • Coordinate with the team to provide exceptional service to customers, before and after the sale, by promptly keeping customers informed of their order status including any delays.
  • Participate as required in all corporate sponsored marketing and training programs.
  • Educate customers on all the Ethan Allen sponsored finance options available to them.
  • Contribute towards the development and on-going upkeep of the design center's portfolio.
  • Utilize corporate systems and technology to maximize efficiency in designing projects, creating presentations, and providing professional service for the design team's customers.
  • Enter orders utilizing the retail point of sale system.
  • Work cooperatively in maintaining a neat and orderly design center projection.
  • Work with the Design Center Leader/Design Sales Leader and Design Consultants to develop business plans and grass roots marketing plans to further our market reach and exceed written goals; monitor effectiveness of the plans. Provide suggestions to modify plan based on reaching specific goals and objectives.
  • Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects and productive relationships with prospective and current clients.
  • Utilize appropriate social media (i.e., Facebook, Instagram, etc.) to heighten own presence as well as Ethan Allen's presence. Continually build relationships with outside talent via social media, such as LinkedIn, to build a network in the market.
  • Perform any other duties as required.

Knowledge, Skills, & Abilities:
  • Minimum High School Diploma or equivalent with relevant work experience.
  • Minimum of one (1) year of practical interior design experience.
  • Bachelor's degree or equivalent in a design-related field from an accredited institution, desirable.
  • Broad knowledge of interior design and effective sales techniques.
  • Working knowledge of online sales and design tools.
  • Good listening skills with excellent oral and written communication skills also required.
  • General understanding of how to utilize social media and grass-roots marketing to develop a book of business. Proven experience preferred.
  • Valid driver's license, except in limited circumstances in which the associate can establish to the Company's satisfaction that they have available, for use during all business hours, an alternate means of transportation not requiring the operation of a motor vehicle which will enable them to perform the duties of their position.
  • Intermediate skill competency using digital floor planning technology. 3D applications a plus.
  • Experience using interactive technology to view design concepts such as augmented reality, virtual reality and other visualization tools.
  • Willing and capable of learning new technologies.

Compensation
Our Design Consultants are paid a recoverable draw typically ranging from $30k to $70k annually based on written sales. The potential income for our experienced Design Consultants average $70,000-$115,000/year, with our top writers making $200,000 per year or more.
Benefits
Benefits are an important part of the total compensation that is offered, providing peace of mind and financial well-being. Ethan Allen is committed to offering a variety of benefits that allow associates to choose whether or not to participate based on personal and family needs. Some of the benefits offered are 401(k) plan (with Employer contributions), multiple Medical Plans with Prescription Drug Coverage, Health Savings Account (including Employer contributions), Dental Plan, Vision Plan, Basic Group Term Life & Accidental Death & Dismemberment, Supplemental Group Term Life & AD&D Insurance, Dependent Group Term Life Insurance, Short and Long-Term Disability, Business Travel Accident Life Insurance, Flexible Spending Accounts - Health Care & Dependent Care, Commuter Saving Plans - Public Transit & Parking, Voluntary Whole Life Insurance, Voluntary Critical Care Insurance, Voluntary Accident Insurance and Employee Assistance Program. Benefit availability varies based on full-time or part-time employee classification.

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