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Entry Level Debt Collection Call Center Jobs in Silver Spring, MD

MSGCU

PartTime Call Center

Glen Burnie, MD · On-site

$15.75 - $19.75/hr

Job Summary Entry level position for trainee inspector who will ultimately be able to undertake basic inspection and sampling work performed in the field, complete necessary paperwork, correctly ...

New

SGI Global, LLC

Records Examiner

Washington, DC · On-site

Analyze debtor's ability to pay a debt based upon Government collection standards and asset and ... Monitor the status of debtor payment plans to identify deficiencies and call or send delinquent ...

SGI Global

Records Examiner

Washington, DC · On-site

Analyze debtor's ability to pay a debt based upon Government collection standards and asset and ... Monitor the status of debtor payment plans to identify deficiencies and call or send delinquent ...

SGI Global, LLC

Records Examiner

Washington, DC · On-site

Analyze debtor's ability to pay a debt based upon Government collection standards and asset and ... Monitor the status of debtor payment plans to identify deficiencies and call or send delinquent ...

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All JobsDebt Collection Call Center JobsEntry Level Debt Collection Call Center JobsEntry Level Debt Collection Call Center Jobs in Silver Spring, MD

Entry Level Debt Collection Call Center information

See Silver Spring, MD salary details

$7

$23

$37

How much do entry level debt collection call center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for entry level debt collection call center in Silver Spring, MD is $23.77, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $29.57 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Debt Collection Call Center vs Customer Service Representative?

AspectEntry Level Debt Collection Call CenterCustomer Service Representative
Required CredentialsHigh school diploma, basic communication skillsHigh school diploma, strong communication skills
Work EnvironmentCall center setting, high call volume, debt recovery focusCall center or office, general customer support
Employer & Industry UsageFinancial institutions, collection agenciesRetail, telecom, service industries
Common Search & ComparisonYesNo

Entry Level Debt Collection Call Center roles focus on recovering unpaid debts, often involving specific regulations and collections procedures. Customer Service Representatives handle general inquiries and support, with broader responsibilities. While both roles require communication skills and call center experience, debt collection positions emphasize debt recovery techniques and compliance, making them distinct in purpose and environment.

What are popular job titles related to Entry Level Debt Collection Call Center jobs in Silver Spring, MD? For Entry Level Debt Collection Call Center jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Entry Level Debt Collection Call Center jobs in Silver Spring, MD look for? The top searched job categories for Entry Level Debt Collection Call Center jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Entry Level Debt Collection Call Center jobs? Cities near Silver Spring, MD with the most Entry Level Debt Collection Call Center job openings:
Entry Level Debt Collection Call Center jobs near you

Call Center Representative

Maryland Primary Care Physicians

Columbia, MD • On-site

$16 - $20/hr

Full-time

Re-posted 12 days ago

Job description

Description:

Job Title: Call Center Representative


General Summary of Duties: Provide a variety of duties, including, but not limited to, patient scheduling, receiving calls, patient check-in/out, taking messages, verifying insurance information, entering charges and patient information into the EMR system, and answering patient questions.


Supervision Received: Report to Practice Manager or Call Center Supervisor


Supervision Exercised: None


Typical Physical Demands: Requires sitting, some standing, stooping, and stretching. Occasionally may lift up to 30 pounds. Requires sufficient hand-eye coordination and manual dexterity to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports.


Typical Working Conditions: Work is performed in an office environment. Involves contact with staff, patients, and visitors.


Primary Duties/Responsibilities Include but is not Limited to:

  • Direct patient registration, patient insurance, billing and collections to ensure accurate patient billing and efficient account collection.
  • Broad knowledge of front office practices and procedures, including the Company’s Electronic Medical Records system (EMR).
  • Broad understanding of insurance practices and procedures.
  • Assist with billing related issues.
  • Ensure compliance with regulations and standards of performance for quality care.
  • Answer telephones and assist with patient check-in/check-out, as needed.
  • Direct patient requests or questions to the appropriate provider.
  • Schedule appointments.
  • Provide assistance to other office staff as needed.
  • Maintain excellent customer service skills in dealings with patients, coworkers, and the public.
  • Maintain patient confidentiality
  • Perform related work and other duties as required.


Performance Requirements: Knowledge, Skills, and Abilities: In depth knowledge of medical office practices and procedures, including billing practices and procedures, patient record management.


Education: High school diploma.


Experience:

  1. Three to five years related call center or front office medical experience.
  2. Broad understanding of ICD-9 and CPT coding practices.
  3. Proficiency in the use and application of personal computers and related software.
  4. Broad understanding of insurance practices and procedures.
  5. Broad understanding of medical terminology.


Certifications/License: None


Alternative to Minimum Qualifications: None




Requirements:

MMR and Flu vaccinations required (unless approved for a Medical or Religious exemption)

PPD

Background and Drug Screening required

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