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Part Time Call Center Spanish Jobs in Silver Spring, MD

MedVanta

Medical Call Center Representative

Bethesda, MD · On-site

$18 - $20/hr

Compensation: $18.00-$20.00/hour This is a part time role offering only Night and Weekend hours ... Bilingual in Spanish language (or other language) is a plus. Physical Demands: * Must be able to ...

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Part Time Call Center Spanish information

See Silver Spring, MD salary details

$11

$18

$25

How much do part time call center spanish jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for part time call center spanish in Silver Spring, MD is $18.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $19.90 per hour, depending on experience, location, and employer.

What is the difference between Part Time Call Center Spanish vs Part Time Customer Service Representative?

AspectPart Time Call Center SpanishPart Time Customer Service Representative
CredentialsBasic communication skills, bilingual in SpanishCommunication skills, sometimes specific industry knowledge
Work EnvironmentCall center setting, inbound/outbound callsOffice or remote, handling customer inquiries
Employer & IndustryCall centers, customer support servicesVarious industries including retail, telecom, and tech
Search & Comparison IntentFocus on Spanish language skills in call centersGeneral customer service roles, possibly bilingual

Part Time Call Center Spanish roles specifically require bilingual skills in Spanish and typically involve working in call centers handling customer inquiries. In contrast, Part Time Customer Service Representative positions may not require bilingual skills and can be in various industries. Both roles involve customer interaction but differ mainly in language requirements and work environment.

What are the most commonly searched types of Call Center Spanish jobs in Silver Spring, MD?

The most popular types of Call Center Spanish jobs in Silver Spring, MD are:

What are popular job titles related to Part Time Call Center Spanish jobs in Silver Spring, MD?

For Part Time Call Center Spanish jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Part Time Call Center Spanish jobs in Silver Spring, MD look for?

The top searched job categories for Part Time Call Center Spanish jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Part Time Call Center Spanish jobs?

Cities near Silver Spring, MD with the most Part Time Call Center Spanish job openings:

Part Time Call Center Spanish jobs near you
Infographic showing various Part Time Call Center Spanish job openings in Silver Spring, MD as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 23% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,515 per year, or $18.5 per hour.

Bilingual Call Center Associate (Part-Time)

Planned Parenthood of Maryland

Baltimore, MD • Hybrid

$16 - $18/hr

Part-time

Re-posted 20 days ago

Job description

Planned Parenthood of Maryland (PPM) is a not-for-profit family planning agency that provides high-quality, affordable reproductive health care for women, men, and teens. Our mission is to enable all Marylanders to have access to a wide range of high-quality, affordable reproductive health care services. We help individuals make informed decisions about their reproductive health, family planning options, and sexuality.
 
Why Join us? As a Call Center Associate (CSA) with PPM, you will be a part of a passionate team that plays a vital role in the lives of others! And joining PPM, means joining a culturally diverse team that includes some of the best nurses, doctors, clinic managers and business office staff – if you want your career to be a part of a passionate and diverse group - we are looking for you!
 
Job Description: 
Under the direct supervision of the Call Center Manager, the Call Center Associate (CSA) is responsible for providing high quality telephone contact and assistance for clients regarding Planned Parenthood of Maryland (PPM) services, payment options, insurances, hours, locations, and other inquiries. The focus is on outstanding client satisfaction while maintaining or exceeding PPM productivity and customer service standards.
 
This position is a Hybrid role: 2-week onsite training, 1-week onsite orientation, and at least 1 day per month in office.
 
Part-time: 3 days per week from 8:30am-5:00pm (scheduled days: Monday, Wednesday & Friday)
 
Pay Rate: $16-$18 per hour
Overview of Job Duties:
  • All duties and responsibilities are performed in a professional and customer service-oriented manner in compliance with PPM's Manual of Medical Standards and Guidelines, PPM policies and procedures, and State and Federal regulatory requirements.
  • Demonstrate proficiency in use of telephone system and insurance verification processes.
  • Answer phones for multiple sites in a timely, consistent, customer-friendly manner, responding to client requests and inquiries.
  • Manage high volume of calls daily and prioritize any required follow-though.
  • Respond to callers' basic questions and resolve issues using agency resources in accordance with PPM protocol.
  • Transfer calls to appropriate staff and/or departments as well as take messages as indicated by protocol.
  • Schedule appointments in Epic system according to PPM protocol and demonstrate knowledge of PPM protocols and services to provide basic assessment for the purpose of scheduling visits. 
  • Collect insurance information as appropriate, and ensure patients are aware of estimated financial responsibility at the time of scheduling. Responsible for the timely verification and authorization of insurance for patients by phone or online.
  • Resolves any issues with coverage and escalates complicated issues to a supervisor.
  • Clearly documents benefit information in Epic and communicates this information to health center staff.
  • Provides accurate financial counseling for patients regarding their estimated cost of services before the patient arrives for their appointment. Instruct clients on all information/documents that are needed to be brought to their appointment. Respond effectively and appropriately to patients with difficult situations that require further attention in accordance with PPM protocol.
  • Perform data entry into Epic for patient demographic information, fee assessment, insurance/pharmacy information and visit information as appropriate.
  • Work as part of medical services team to meet established productivity standards for patient numbers, quality, and customer service. Meet productivity standards specific to call center.
  • Assist in identifying issues and trends and make recommendations to help improve overall customer service experience. Participate in training sessions, including computer-assisted learning, as required. 
Customer Service:
  • Demonstrates PPM customer service standards.
  • Demonstrates social perceptiveness and being service-oriented.
  • Demonstrates a cooperative and courteous attitude.
  • Demonstrates excellent written and verbal and phone communication skills.
Education and Experience:
  • High school diploma or equivalent required.
  • One year of work experience in an out-patient clinical setting or a healthcare setting performing back or front office medical assistant duties required.
  • Ability to read, write, and speak English fluently required.
  • Ability to read, write, and speak Spanish fluently required.
  • Experience working in Epic is highly preferred.
Equal Opportunity Statement:
 
Planned Parenthood of Maryland is an Equal Opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion (creed), gender, gender expression, sexual orientation, national origin (ancestry), disability, genetic information, pregnancy, military status, or any other protected characteristics outlined by federal, state, or local laws.
 
This policy applies to all terms and conditions of employment, including recruiting, hiring placement, promotion, termination, layoff, recall, transfer, leaves or absence, compensation, and training.
 
Applicants must pass Criminal Background Screening and the Right to Work in the United States.
 
PPM Requires COVID-19 Vaccination as part of Employment.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.