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Entry Level Debt Collection Call Center Jobs in Frederick, MD

As technology advances, customer service is often turned over to a call center and sales teams won't take no for an answer. At JC Advertising Group, our sales team is focused on face to face customer ...

As technology advances, customer service is often turned over to a call center and sales teams won't take no for an answer. At JC Advertising Group, our sales team is focused on face to face customer ...

Paralegal

Rockville, MD · On-site

$50K - $60K/yr

Paralegal Employment Type: Full-Time, Entry Level Department: Legal As a CGS Paralegal, you will ... collection activity in an internal database. - Communicates with and coordinates collection ...

Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent ... Your Role: * Make personal visits, when necessary to target areas and call on Companies and ...

New

Float Patient Care Tech - Days

Ranson, WV · On-site

$16.75 - $22.75/hr

... collection and other activities of assigned patients. 5. Assists in indirect patient care by ... Answers patient call bell and relays message to appropriate personnel For facilities with specialty ...

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Entry Level Debt Collection Call Center information

See Frederick, MD salary details

$7

$22

$36

How much do entry level debt collection call center jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for entry level debt collection call center in Frederick, MD is $22.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $28.46 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Debt Collection Call Center vs Customer Service Representative?

AspectEntry Level Debt Collection Call CenterCustomer Service Representative
Required CredentialsHigh school diploma, basic communication skillsHigh school diploma, strong communication skills
Work EnvironmentCall center setting, high call volume, debt recovery focusCall center or office, general customer support
Employer & Industry UsageFinancial institutions, collection agenciesRetail, telecom, service industries
Common Search & ComparisonYesNo

Entry Level Debt Collection Call Center roles focus on recovering unpaid debts, often involving specific regulations and collections procedures. Customer Service Representatives handle general inquiries and support, with broader responsibilities. While both roles require communication skills and call center experience, debt collection positions emphasize debt recovery techniques and compliance, making them distinct in purpose and environment.

What are popular job titles related to Entry Level Debt Collection Call Center jobs in Frederick, MD?

For Entry Level Debt Collection Call Center jobs in Frederick, MD, the most frequently searched job titles are:

What cities near Frederick, MD are hiring for Entry Level Debt Collection Call Center jobs?

Cities near Frederick, MD with the most Entry Level Debt Collection Call Center job openings:

Infographic showing various Entry Level Debt Collection Call Center job openings in Frederick, MD as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $47,558 per year, or $22.9 per hour.

$47K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


Job description

Description

Maryland Center for Legal Assistance (MCLA) expands access to justice by providing free, compassionate, innovative, and high-quality legal services. Through comprehensive legal advice, education, and collaboration with community partners, we empower all people, regardless of means or background, to navigate the civil legal system with confidence.


MCLA, through a contract with the Maryland Judiciary, operates Court Help Centers throughout Maryland to provide in-person and remote legal advice to civil litigants via phone, chat, email, and video conference. The Help Centers deal with a wide range of civil legal matters, including landlord-tenant, consumer matters such as debt collection and credit card cases, child support, and criminal record expungements to remove barriers to obtaining housing, employment, and child custody.  


Job Description: 

  • Greet visitors and guide them through the intake process.
  • Answer telephone calls and direct phone calls to relevant staff.
  • Enter data accurately and efficiently.
  • Order supplies.
  • Maintain accurate, updated filing system for all matters in the Frederick County Help Center.
  • Update online calendars.
  • Coordinate submission of necessary human resources and information technology documents.
  • Generate reports and other assignments as needed.
  • Perform other duties as assigned by the supervisor.

Requirements


Qualifications

  • Good time management and organizational skills.
  • A professional and personable demeanor.
  • Proficiency with technology, including data entry.
  • Excellent Written and oral communication abilities, including experience designing and making presentations.
  • Well-versed in Microsoft Office and able to quickly grasp new technologies.

Required Education and Experience

  • High School or GED Equivalent 
  • 1-2 years of administrative experience in an office setting or law firm

Benefits:

The salary range for this position is $47,000 - $55,000. In addition, MLA provides employees with a generous benefits package that includes health, dental, vision, life insurance, a 401(k)-retirement plan, 2 weeks paid time off, paid sick leave, 14 annual paid holidays, and more.


Additional Requirements:


Please submit a resume and a cover letter describing your interest and qualifications with your online application.

References will be required at the time of the final interview.

No telephone calls, please. The position will remain open until filled.



Maryland Center for Legal Assistance is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic as established by law. We are committed to creating an inclusive and respectful workplace, reflective of our core values, for all employees.


Anyone interested in applying must send an updated resume and cover letter via the online application.